Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-741-4390

(613) 741-5280 (TTY service for persons who are deaf, deafened and hard of hearing)

Customer Feedback Form

OC Transpo Customer Relations
925 Belfast Rd.
Ottawa ON  K1G 0Z4

stylized car with bus driving away

Park & Ride

Leave the driving to us!

Over 3,000 spaces are free to use at Park & Ride locations across the city.

Park & Ride: Find out more

Where Will I Buy My Fare?

Ticket machines at all O-Train stations will provide a full range of fare payment options.

Where Will I Buy My Fare?: Find out more
Respect

Courtesy and Respect

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

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