Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

► Customer Service Centre Locations & Hours of Operation

Built For Accessibility

Confederation Line trains and stations have been designed to ensure full access for all customers.

Built For Accessibility: Find out more

Let OC Know

If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

For your security

Security camera icon

Some buses have an on-board camera system.

More vehicle safety features

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