Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-741-4390

(613) 741-5280 (TTY service for persons who are deaf, deafened and hard of hearing)

Customer Feedback Form

OC Transpo Customer Relations
925 Belfast Rd.
Ottawa ON  K1G 0Z4

Let OC Know

If you feel harrassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

Free Wednesdays for Seniors 65+

Tap at the fare gate. Don’t tap on the bus!

Tap at fare gates

Don't tap on bus

  • Unlimited rides, all day
  • All routes except Para Transpo 
People getting on a bus with a suspicious person lurking in the background

See something? Say something!

Help keep our transit system safe and secure.

If something looks suspicious, let us know or call 613-741-2478

E-mail this page

PRESTO