Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

► Customer Service Centre Locations & Hours of Operation

Let OC Know

If you feel unsafe let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more
Respect

Courtesy and Respect

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

Let OC Know

If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

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