Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-741-4390

(613) 741-5280 (TTY service for persons who are deaf, deafened and hard of hearing)

Customer Feedback Form

OC Transpo Customer Relations
925 Belfast Rd.
Ottawa ON  K1G 0Z4

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Text 560-560 for bus arrival times

Get real-time bus schedules sent to your phone by texting your stop number to 560560!

More on 560-560
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Respectful Music

Your music may be your neighbour's noise - please consider others.

LET OC TRANSPO KNOW

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Report an incident to Transit Law

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