Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

► Customer Service Centre Locations & Hours of Operation

School Board PRESTO cards

Check to see if you qualify before buying a pass

students

Some students will receive a free transit pass through their school

Contact your school board to see if you’re eligible


People getting on a bus with a suspicious person lurking in the background

See something? Say something!

Help keep our transit system safe and secure.

If something looks suspicious, let us know or call 613-741-2478

Let OC Transpo know

Learn more

E-mail this page

PRESTO