Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

► Customer Service Centre Locations & Hours of Operation

Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

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PRESTO 101

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

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