Customer Service FAQ
Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:
- Bus and O-Train Vehicles
- Bus Stops and Shelters
- Fares, pass and ticket enquiries
- Safety Related
- Service Delivery
- Service Information
- Transit Service Design
For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.
► Customer Service Centre Locations & Hours of Operation
School Board PRESTO cards
Check to see if you qualify before buying a pass
Some students will receive a free transit pass through their school
Contact your school board to see if you’re eligible
See something? Say something!
Help keep our transit system safe and secure.
If something looks suspicious, let us know or call 613-741-2478