Customer Feedback

We are updating our system used to track and manage customer feedback. During this time, you may experience delays or interruptions in service.  We appreciate your patience, and look forward to serving you better.

New Customer Feedback Form

Proof of payment (POP) logo with a POP transfer

Be ready for fare inspection

Aboard double-deckers, articulated buses and the O-Train, and on the O-Train platform

Keep your PRESTO card, monthly pass, POP transfer ticket or DayPass at hand and be prepared to show it to fare inspectors on request.

If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms

All you need to know about PRESTO

  • How to use
  • Features
  • User tips
PRESTO 101

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PRESTO