Automated Cancellation Line

613-842-3648: an easy and convenient way to cancel or review trips for today or tomorrow

Automated Cancellation Line

Para Transpo's automated cancellation line lets you cancel or review your booked trips for today or tomorrow without having to speak with staff — even when the Para Transpo office is closed.

To get started, dial 613-842-3648 and follow the instructions:

  • The system will ask for your Para Transpo identification (registration) number.
  • The system will then ask for your password. Initially your password has been set as your date of birth (year/month/day).
  • For example, if you were born on May 6, 1945, you would enter 19450506 as your password.

You will be able to change your password after you have logged in using your birthday as a password.

If you forget your password or if you need assistance, please call the Para Transpo office at 613-741-4390.

How Will I Get To It?

Bus, bike, walk or ride to the Confederation Line.

How Will I Get To It?: Find out more

Free Wednesdays for Seniors 65+

Tap at the fare gate. Don’t tap on the bus!

Tap at fare gates

Don't tap on bus

  • Unlimited rides, all day
  • All routes except Para Transpo 
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Fare discounts

For Youth aged 19 and under.

Student fares

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