Automated Cancellation Line

613-842-3648: an easy and convenient way to cancel or review trips for today or tomorrow

Automated Cancellation Line

Para Transpo's automated cancellation line lets you cancel or review your booked trips for today or tomorrow without having to speak with staff — even when the Para Transpo office is closed.

To get started, dial 613-842-3648 and follow the instructions:

  • The system will ask for your Para Transpo identification (registration) number.
  • The system will then ask for your password. Initially your password has been set as your date of birth (year/month/day).
  • For example, if you were born on May 6, 1945, you would enter 19450506 as your password.

You will be able to change your password after you have logged in using your birthday as a password.

If you forget your password or if you need assistance, please call the Para Transpo office at 613-741-4390.

A pair of earphones

Respectful Music

Your music may be your neighbour's noise - please consider others.

ParaPay

Get started
Clock icon displaying 7 PM. Image text: Safe Stop

Safe Stop

You can ask your driver to let you off anywhere along your route after 7 pm.

E-mail this page

PRESTO