Support Persons

OC Transpo will accommodate customers who need the help of a support person to use transit.

Support Persons


Support persons can ride with you free of charge, however, you may need to present a Support Person Card to the operator when you board.

Support Person Card

  • If you use an assistive device, such as a wheelchair or scooter, you do not need a Support Person Card for your support person to ride for free.
  • If you do not have an assistive device, you will need to carry and present a Support Person Card to the operator.

Support Person Cards have a photo of the customer, not the support person. This allows you to bring different support persons with you at different times and on different trips.

Getting Your Support Person Card


To get your Support Person Card, follow these steps:

  1. Application form:
  2. Fill out the form and ask a healthcare professional (doctor, nurse, OT, physiotherapist, recreation therapist, etc) to sign the form.

  3. Bring your form to any OC Transpo Customer Service Centre.

  4. Staff will take your photo and give you your Support Person Card at no charge.

APPLICATION FOR OC TRANSPO SUPPORT PERSON OR PRIORITY SEATING PHOTO ID:


You can view the application form in:

* NOTE: The fillable form is best viewed in Internet Explorer (IE). If you are using Google Chrome or Firefox and you are not able to open the PDF, please right click on the link, choose ' Save link as...' and re-open in Adobe Reader or Acrobat.

Cell phone emitting signals with a man holding a cell phone in the background. Image text: 560560 Next Bus Arrivals

Text 560-560 for bus arrival times

Get real-time bus schedules sent to your phone by texting your stop number to 560560!

More on 560560

For your security

Security camera icon

Some buses have an on-board camera system.

More vehicle safety features
Transecure logo

TRANSECURE Awards

TRANSECURE Awards recognize transit employees who put the safety of residents and their community first.

TRANSECURE Awards: Find out more

E-mail this page

PRESTO