Support Persons

OC Transpo will accommodate customers who need the help of a support person to use transit.

Support persons can ride with you free of charge, however, you may need to present a Support Person Card to the operator when you board.

NEW! If you use an assistive device, such as a wheelchair or scooter, you will need to obtain a Support Person Card for your support person to ride at no charge and to gain access through the upcoming fare gates.

Support Person Card

Support Person Cards have a photo of the customer, not the support person. This allows you to bring different support persons with you at different times and on different trips.

Getting Your Support Person Card

To get your Support Person Card, follow these steps:

  1. Bring photo ID and your documentation indicating that you require a support person from an authorized health care professional to an OC Customer Service Centre (Lincoln Fields, Rideau Centre, St-Laurent and Orléans).
  2. Staff will take your photo and give you your Support Person Card at no charge
  3. Please keep your documentation in case you lose or damage your card.

Authorized health care representatives

  • Physician/Surgeon
  • Physiotherapist
  • Psychiatrist/Psychologist
  • Ophthalmologist/Optometrist
  • Registered Nurse/Nurse Practitioner
  • Chiropractor
  • Registered Social Worker
  • Occupational/Recreational Therapist
  • Audiologist/Speech-Language Pathologist
  • Certified Orientation & Mobility Instructor
People getting on a bus with a suspicious person lurking in the background

See something? Say something!

Help keep our transit system safe and secure.

If something looks suspicious, let us know or call 613-741-2478

Built For Safety

Confederation Line stations and trains have been carefully designed to provide a safe environment.

Built For Safety: Find out more

How Many Will It Carry?

Each two-car train will be able to accommodate up to 600 passengers — 240 seated and 360 standing.

How Many Will It Carry?: Find out more

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