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1.
On low-floor buses, the operator will extend the ramp at the front door for customers with mobility aids. On the O-Train, you can board directly from the station platform via the centre doors, which are adjacent to the space inside for mobility aids.
2. Wait until the ramp is fully extended, then carefully proceed forward onto the bus to a designated wheelchair position identified with a wheelchair symbol on the adjacent window.
3. Back into position so that the back of your wheelchair or scooter is against the padded backrest.
4.
Set the brakes or turn off the device. Secure the optional belt if desired.
5. If the fold-down seats in the wheelchair spaces are occupied, politely ask the occupants to yield their seat. If necessary, you can ask the operator to make a priority seating announcement. On the O-Train, you can contact the operator via the Emergency intercom located beside the door.
6. To signal your bus stop, use the special “stop request” button located within easy reach. The operator will receive a signal that indicates the ramp is needed. The O-Train makes every stop
automatically. If you’re not sure that you will recognize your stop, or if you’re unable to push the button, as you board the bus tell the operator where you’re going or present your Destination Card and the operator will announce your destination and make the stop automatically.
7. Wait until the bus comes to a complete stop before moving to the front, then wait until the ramp is fully extended before exiting. On the O-Train, watch for any gaps between the door and platform.
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Accessible Light Rail
The O-Train and stations
are fully accessible, providing yet another option for getting around
in the Capital. The
accessible entrance is always the centre door and space for
wheelchairs and mobility aids is located just inside.
Group Demos
OC Transpo offers low-floor bus demonstrations to groups of citizens. If you’re interested, please call
613-741-6440, ext. 2294, for more information.
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