Casual Bookings
To reserve transportation, please call one day before service is required. Customers who are unable to get in and out of Para Transpo’s fleet of automobiles and therefore need to travel in a Para Transpo wheel-chair accessible van may call between 7:00 a.m. and 5:00 p.m. All other customers may call between 9:00 a.m. and 5:00 p.m.

Tailoring call-in times to the type of vehicle our customers need will help all Para Transpo customers get through to the reservation lines more easily.

Maximum casual bookings per day
Each customer may initially request a maximum of four casual bookings per day.  However, customers who urgently need more than four one-way trips through the casual booking process on a given day should call after 2:00 p.m. and ask to speak with a supervisor to discuss the possibility of additional trips. When resources are available, additional trips will be provided.

Regular Bookings
If you have to be at a destination on the same days at the same times each week on an ongoing basis (for at least one month) you can arrange to have regular bookings. Once regular bookings are set up you must use these bookings at least 75 percent of the time or they may be cancelled.

When you are making a reservation or regular booking, please provide the following information:
   

If you have this information ready, we can handle your trip request more quickly and efficiently.