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Registering for OC Transpo alerts

OC Transpo's alert system notifies you of changes in OC Transpo service, including cancelled trips, detours, elevator malfunctions or more general information.

To register for OC Transpo alerts simply follow the steps provided on the alerts and registration web page. Alerts can be received by email or by text message to your mobile phone. Standard rates apply.

Receiving your PIN and what it does

If you choose to receive alerts in sms text format, you will be asked to click on a "Get PIN" button on the registration page. A PIN number will be sent to your phone. This PIN number must be entered into the PIN text box on the registration web page.

The PIN number is an extra measure of security and ensures that you have entered the correct information.

Unsubscribing from alerts

To cancel your OC Transpo alerts subscription, simply text the word STOP as a reply.

Forgotten password

If you have forgotten your password visit this page to reset your password. A new password will be sent to you by email.

Changing user account information

To change information relating to your account, click on "My Account" from the left side menu. This allows you to change your name, email or your password.

OC Transpo's Terms and conditions and Privacy Policy

OC Transpo is committed to protecting your personal information. We do not share your personal information with any outside company or organization. For more information consult our Privacy Policy.

Our Terms and conditions for website or mobile use is available on the following page.

www.octranspo.com/alert-registration/policy/

Contact us

For further help contact us at webadmin@octranspo.com or call our Information Centre at 741-4390.