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Lost & Found

The  Lost & Found is located at Heartwood House, 153 Chapel Street at the corner of Rideau.   
Bus routes 2, 7, 14, 18, 306 and 316 serve this location; catch these routes on Rideau Street at the Rideau Centre. 

Phone Number:  613-563-4011

 

Happy Returns Identification Plan


 

 

If you lost an item ...
   



Family Day Office Hours

Monday, Feb.18, 2008

8 am to 5:30pm
 

Lost & Found
Heartwood House, 153 Chapel Street

Regular Office Hours

Monday, Tuesday

8 am to 7 pm

Wednesday, Thursday

8 am to 7:30 pm

Friday

8 am to 5 pm

If you found an item ...

Please return all found articles to any bus driver, or:

  • The Lost & Found office

  • our Sales and Information Centres

  • A dispatcher of OC Transpo Security Officer

After two weeks, small unclaimed items, such as hats, gloves and umbrellas are given to charity.


Phone the Lost & Found office at 613-563-4011 
or email the office about your item at
lostandfound@heartwoodhouse.ca

You can also check the OC Transpo Lost & Found information at www.heartwoodhouse.ca - simply click on the OC Transpo Lost & Found bullet to obtain information about the Lost & Found office.


If retrieving an item is an emergency ...
   

Lost & Found staff will direct you to the Transit Information Centre, (613-741-4390) where we can try to locate an urgent item and arrange its return. 

When the Lost & Found Office is closed, for emergencies you can reach the Transit Information Centre at 613-741-4390.

Transit Information Centre Hours

Help us locate your article

  • time and location your started and ended your trip

  • direction you were travelling

  • route number and bus number

  • where you were sitting in the bus

  • description of item, colour, size, what kind of bag it was in, was there any identification with the article

  • name and phone number you can be reached