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Image - Rideau Customer Service Centre reopened
Services newsCOVID-19 news

Rideau Customer Service Centre reopened

Our Customer Service Centre in the Rideau Centre is now open with reduced hours.

New temporary hours:

Monday to Saturday, 11 am to 7 pm

Sundays, 11 am to 6 pm

Please keep your distance from other customers while waiting or avoid the line by using:

Applications for discounted fares can be submitted by mail or fax.

Read More about Rideau Customer Service Centre reopened

Image - Summer Services Changes
Services news

Summer Services Changes

As part of the recovery plan, OC Transpo will increase bus service as required through June. On June 28, we will restore normal service levels and create more space for customers on buses and trains.

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Image - Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet
Services newsSafety newsAccessibility news

Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet

We are reviewing the stop locations on Innes Rd. in Blackburn Hamlet and want to know what you think. The changes will provide customers who travel along the affected corridor with faster travel times, more reliable trips, and a more comfortable ride.

Read More about Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet

Image - Rack & Roll is here !
Services news

Rack & Roll is here !

Rack & Roll is here! Rack & Roll is back this summer with over 700 bike racks installed on buses by early June.

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Image - Spring service update
Services newsCOVID-19 news

Spring service update

April 17

The Spring service change on Sunday, April 19 will not be proceeding.

Bus and O-Train service will continue operating with modified schedules as detailed in the March 30 Service Change.

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Image - New trips added to service change on May 14
Services newsCOVID-19 news

New trips added to service change on May 14

May 13

We have been reaching out to staff and customers for feedback on our new March 30 service changes. In response to this feedback, we have added new service on some routes.

We will continue collecting feedback and adjusting service as necessary to ensure that our customers and staff can travel safely.

Read More about New trips added to service change on May 14

Services newsCOVID-19 news

Upcoming Changes to Bus Service

March 29

Effective March 30, schedules will be adjusted on all bus routes.

OC Transpo will be monitoring the adjusted transit service. We will be prioritizing changes that keep sufficient space available on buses and changes that address travel needs to essential services based on staff and customer feedback.

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Image - Line 2 closing for O‑Train expansion
Services news

Line 2 closing for O‑Train expansion

O-Train Line 2 is closing for approx. 2 years in preparation for Stage 2. The last day of O-Train service on Line 2 is Saturday May 2.

Starting on Sunday May 3:

  • Line 2 bus service will serve bus stops at or near all Line 2 stations
  • Most Line 2 stations will be closed, except for Bayview and Greenboro
  • Ticket machines, information telephones, and emergency call boxes will be available at Bayview and Greenboro

Read More about Line 2 closing for O‑Train expansion

Image - March 30 service change
Services newsCOVID-19 news

March 30 service change

March 27

Starting on Monday, March 30, many bus routes are operating on a Saturday schedule.

These changes reflect lower ridership and maintain service to all neighbourhoods and essential services.

Read More about March 30 service change

Services newsCOVID-19 news

Changes to service levels

March 24

Starting this week, OC Transpo will be adjusting service levels on routes across the system:

  • March 25 - Line 2
  • March 27 - Line 1
  • March 30 - Conventional buses

Read More about Changes to service levels

Para Transpo operator with form loaded on a mobile phone
Services news

Reserve or cancel Para Transpo trips online

Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.

The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.

Read More about Reserve or cancel Para Transpo trips online

Image - Overnight Park & Ride spots available during winter parking bans
Services news

Overnight Park & Ride spots available during winter parking bans

Free parking will be available during winter weather parking bans at these Park & Ride lots:

When a winter parking ban is called, you may park your vehicle in a designated space at one of these lots. Select parking garages also offer free overnight parking during parking bans.

We expect there to be no impact on transit service or transit customers, including Gold permit holders.

Read More about Overnight Park & Ride spots available during winter parking bans

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