Hand sanitizer dispensers are being installed in all Line 1 stations
Hand sanitizer dispensers are being installed in all Line 1 stations this week for customers who continue to use transit for essential purposes.
Following the successful implementation of rear door boarding on conventional buses due to the COVID-19 pandemic, starting today, we are implementing a similar solution for all Line 1 trains.
For the health and safety of our operators and customers, you are asked to board and exit using the back doors only. Customers with accessibility needs may still use the front doors. Please do not approach the operator. Customers who normally pay with cash will not be able to pay.
This measure will allow us to keep our service running during the COVID-19 pandemic.
OC Transpo’s Customer Service Centres are being temporarily closed for employee and customer safety due to COVID-19.
Customers can use these alternatives:
Until further notice, OC Transpo Lost & Found, managed by Heartwood House, has made the following changes:
As the situation evolves, we are closely monitoring our ridership numbers and actions being taken by other Canadian and international transit agencies. In response to ridership numbers, starting on Tuesday, we will end daily S1 service and redeploy those buses to support routes in the rest of the transit network. S1 service can be redeployed, should circumstances warrant.