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Support Persons

OC Transpo will accommodate customers who need the help of a support person to use transit.

Support persons can ride with you free of charge, however, you may need to present an a-card to the operator when you board. You will also need to tap this card to get through the fare gates at O-Train stations.

a-cards have a photo of the customer, not the support person. This allows you to bring different support persons with you at different times and on different trips.

a-card

Getting your a-card

To get your a-card, follow these steps:

  1. Bring photo ID and your documentation indicating that you require a support person from an authorized health care professional to the Rideau Centre OC Customer Service Centre.
  2. Staff will take your photo and give you your a-card at no charge
  3. Please keep your documentation in case you lose or damage your card.

Authorized health care representatives:

  • Physician/Surgeon
  • Physiotherapist
  • Psychiatrist/Psychologist
  • Ophthalmologist/Optometrist
  • Registered Nurse/Nurse Practitioner
  • Chiropractor
  • Registered Social Worker
  • Occupational/Recreational Therapist
  • Audiologist/Speech-Language Pathologist
  • Certified Orientation & Mobility Instructor