Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-741-4390

(613) 741-5280 (TTY service for persons who are deaf, deafened and hard of hearing)

Customer Feedback Form

OC Transpo Customer Relations
925 Belfast Rd.
Ottawa ON  K1G 0Z4

Let OC Know

If you feel harrassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more
If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms

Built For Accessibility

Confederation Line trains and stations have been designed to ensure full access for all customers.

Built For Accessibility: Find out more

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