Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

► Customer Service Centre Locations & Hours of Operation

How Often Will It Come?

Trains will run every 5 minutes or less at rush hour.

How Often Will It Come?: Find out more
Respect

Courtesy and Respect

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

A pair of earphones

Respectful Music

Your music may be your neighbour's noise - please consider others.

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