Customer Feedback

We are updating our system used to track and manage customer feedback. During this time, you may experience delays or interruptions in service.  We appreciate your patience, and look forward to serving you better.

New Customer Feedback Form


Image text: Call Transit Law 613-741-2478 TTY 613-842-3699 Transecure With icon of a smart phone

Report an incident to Transit Law

Image text: Free Wednesdays for Seniors 65+ Don't Tap your Presto card on Wednesdays!

Free Wednesdays for Seniors 65+

  • Unlimited rides, all day
  • All routes

You will still need to pay the full fare to ride Para Transpo on Wednesdays.

If you feel unsafe, press the passenger assistance alarm

Passenger Assistance Alarms

Find them on all double-deckers, articulated buses and the O-Train!

Passenger Assistance Alarms

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