Customer Feedback

We are updating our system used to track and manage customer feedback. During this time, you may experience delays or interruptions in service.  We appreciate your patience, and look forward to serving you better.

New Customer Feedback Form

Proof of payment (POP) logo with a POP transfer

Be ready for fare inspection

Aboard double-deckers, articulated buses and the O-Train, and on the O-Train platform

Keep your PRESTO card, monthly pass, POP transfer ticket or DayPass at hand and be prepared to show it to fare inspectors on request.

Let OC Know

If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

How Will I Transfer?

Fare-paid zone at the major connection stations - Hurdman, Blair, Tunney’s Pasture and Bayview - will let transferring customers bypass the fare gate.

How Will I Transfer?: Find out more

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