Help

New to Transit?  Need help?


This Help section outlines basic computer configurations necessary for using some of the tools provided on the OC Transpo website, and also provides basic guidance for locating information and trip finder tools.

Browser Requirements

For most efficient viewing and usage of the OC Transpo website, we suggest the following:

  • 'Javascript' and 'Cookies' must be enabled in your internet browser options.
  • The Google maps feature does not fully support IE6, so you may need to upgrade to a more recent version of your browser if you currently use Internet Explorer, version 6.
  • Many of our maps and documents are in .pdf format, so you may need to download a .pdf viewer: get.adobe.com/reader/

How do I...

  • find a bus schedule?

    Use the "Routes and Maps" tab at the top of your page to bring up the main schedules page.  This page provides all OC Transpo route's major stop times. You can also use the Travel Planner features at: plan.octranspo.com/plan.
  • know how much I will have to pay?

    Prices for tickets, monthly passes, annual passes, and cash fare are listed on the "Fares" section reached through the navigation bar at the top of this page.  Use the left hand navigation on the "Fares" page to access information on senior fares, express routes, Para Transpo fares, and more.  
  • know if there will be interruptions in my service?

    OC Transpo provides Live Updates on all our service changes and interruptions.  Use the "Live Transit Updates" tab in the navigation bar at the top of your screen to see what detours or interruptions are planned for today, tomorrow, or next week!  You can also register for mobile or email updates using the left-hand navigation bar found on the "Live Transit Updates" page.
  • know what buses and stations are wheelchair accessible?

    All information on bus and station accessibility can be found in the 'Accessibility' section accessed through the "Accessibility" link at the top of your page.  Information on senior riders, Para Transpo, and all accessibility features provided by OC Transpo can also be found in this section.
  • plan my route?

    OC Transpo has an amazing feature that can help plan your route for you - the Travel Planner!  A comprehensive "HELP" guide for this feature can be found either via  'HELP' link on the bottom-right of the Travel Planner screen, or under the left-navigation menu under the "Routes & Maps" link in the navigation menu at the top of your screen.  The Travel Planner can be accessed on the amin page, or on most pages on the left-navigation menu:
    .
  • see timetables for specific busses or specific bus stops

    The Stop Times and Route Schedule features are perhaps the best ways to access daily information on specific routes and stops.  These can be accessed through the "Routes & Maps" tab in the navigation tab at the top of your screen.  Use the "Travel Planner" tab in the left-hand navigation bar to access the Travel Planner, Stop Times, and Route Schedules features.
  • find a map of OC Transpo's routes?

    All individual route maps of OC Transpo routes can be found using the "Routes & Maps" link at the top of your page. For other maps, such as the system map, etc, the left-hand navigation bar on the "Routes & Maps" page has a link called "Maps". 
  • find a Park & Ride location?

    OC Transpo has 16 Park & Ride locations in Ottawa.  To locate the one nearest you use the "Routes and Maps" tab in the menu at the top of your screen.  The left-hand navigation menu on the "Routes and Maps" page has a tab called "Park and Ride" that provides details about Ottawa's various Park and Ride locations. Rural Park & Ride lots are also available, outside the City, with limited bus service.

Let OC Know

If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

Where Will It Go?

The O-Train Confederation Line will connect 13 stations from Tunney’s Pasture in the west to Blair in the east.

Where Will It Go?: Find out more
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