Lost and Found
OC Transpo Lost & Found is managed by
Heartwood House: au coeur de la vie
Heartwood House is located at 404 McArthur Avenue and served by Route 14
Lost an item?
If you have lost an item, please contact Lost & Found by calling 613-563-4011 after 11 am on the day after your loss.
If you lost an item today and retrieving it is an emergency, please call our Information Centre at 613-741-4390 (Open weekdays from 7 am to 9 pm, Saturday from 8 am to 9 pm, and Sunday from 9 am to 5 pm). If you lost an item on a previous day, contact Lost & Found.
Found an item?
If you found someone else's bus pass you can drop it into any Canada Post mail box and it will be returned to OC Transpo.
Hours of Operation
For Holiday hours of operation, please contact Heartwood House.
More Info ...
FAQ - Frequently asked questions about Lost & Found items,
such as "How long are items kept?"
- Information on Happy Returns labels
In the spring and fall each year, Heartwood House hosts the
OC Transpo Unclaimed Items Sale.
For more information about 'Lost & Found', please contact:
404 McArthur Avenue
Courtesy and Respect
Transit is a shared space and everyone is entitled to a safe and harassment-free ride.
O-Train Confederation Line
Use up or trade in old tickets
Teal ($1.60) tickets expire on Dec. 31. will remain valid. Purple tickets ($1.65) will remain valid.