Lost and Found


   Lost an item?    |    Found an Item?    |    Hours of Operation    |    More Info


OC Transpo Lost & Found is managed by
Heartwood House: au coeur de la vie

613-563-4011

Heartwood House is located at 404 McArthur Avenue and served by Route 14

Lost an item?


If you have lost an item, please contact Lost & Found by calling 613-563-4011 after 11 am on the day after your loss.

If you lost an item today and retrieving it is an emergency, please call our Information Centre at 613-741-4390 (Open weekdays from 7 am to 9 pm,  Saturday from 8 am to 9 pm, and Sunday from 9 am to 5 pm). If you lost an item on a previous day, contact Lost & Found.

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Found an item?


If you have found an item, please return it to any bus driver, Heartwood House, our Customer Service Centres or an OC Transpo Special Constable.

If you found someone else's bus pass you can drop it into any Canada Post mail box and it will be returned to OC Transpo.

  

Hours of Operation


For Holiday hours of operation, please contact Heartwood House.

Sept. 1 – June 30
Monday, Tuesday 8 am to 7 pm
Wednesday, Thursday 8 am to 7:30 pm
Friday 8 am to 5 pm
Saturday, Sunday Closed
July 1 - August 31
Monday, Tuesday,
Thursday, Friday
8 am to 5 pm
Wednesday 8 am to 7:30 pm
Saturday, Sunday Closed

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More Info ...



For more information about 'Lost & Found', please contact:

Heartwood House
404 McArthur Avenue
613-563-4011
email: lostandfound@heartwoodhouse.ca
website: www.heartwoodhouse.ca

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A pair of earphones

Respectful Music

Your music may be your neighbour's noise - please consider others.

Proof of payment (POP) logo with a POP transfer

Be ready for fare inspection

Aboard double-deckers, articulated buses and the O-Train, and on the O-Train platform

Keep your PRESTO card, monthly pass, POP transfer ticket or DayPass at hand and be prepared to show it to fare inspectors on request.

Let OC Know

If you feel harrassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

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