OC Transpo News

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Buy and load your Presto card at select Shoppers Drug Mart stores Read More

You can now buy a Presto card, load a pass or money into your e-Purse and check your balance at 15 Shoppers Drug Mart locations in Ottawa. Presto will expand to a total of 66 stores across the city by the end of May. Presto cards are also sold online, at Customer Service Centres and through Ticket Machines at O-Train stations. We will keep you posted as more sales locations become available.

Use our Fare Purchase Locations map to find the Presto sales location nearest to you

Better Bus Stops Project: stop location changes on St. Laurent starting April 22 Read More

We’re redistributing stops on St. Laurent Blvd., between Elmvale and Walkley. The stop at St-Laurent and Tawney (#7284) will move one block south to Connery. The stops at St-Laurent/Nerta (#8346) and St-Laurent/Susan (#7287) will be removed. These changes will make trips on Routes 40, 48 and 49 faster, smoother and more reliable. We want to know what you think about the new stop locations and how they affect your trips.

More info on these stop changes and feedback form

Bus destination signs to use a mix of upper and lower case letters Read More

Sometimes the smallest changes can make the biggest difference.

We are updating all of our bus destination signs to use a mix of upper and lower case letters.

Old sign style:

Old destination sign style, using all capital letters

New sign style:

New destination sign style, using a mix of upper and lower case letters

This style change increases legibility for many of our customers. From a distance, it is much easier to recognize words that are not all the same height.

According to the City of Ottawa's Accessibility Design Standards:

"Using a combination of lower case and upper case lettering is easier to read than using all upper case lettering. The 'shape' of the text or message is more legible and creates its own image for familiarity."

Gradually, over the coming months, all bus destination signs will be updated. We expect to complete this process by the end of June.

Help choose bus stops for ring-and-post bike racks Read More

The City of Ottawa will install up to 50 new ring-and-post bike racks at bus stops later this year. We want your help to choose priority bus stops for these racks. Please let us know what you think by April 30, 2018. New racks will be installed at the selected stops in September and October 2018.

Request a ring-and-post bike rack at a bus stop

Small pets allowed on buses and trains starting April 2, 2018 Read More

Small pets allowed on buses and trains starting April 2, 2018

Need to take your pet to the vet? Or take your pet to a park?

OC Transpo will soon allow all customers with small pets to board both buses and trains.

Here are the rules to follow when boarding the bus or train with your pet starting April 2, 2018:

  • Your pet must be secured in a pet carrier at all times, unless it is a registered service animal.
  • When seated, pet carriers must be carried on the customers’ laps.
  • When standing, pet carriers must be held by the customer or be placed on the floor at the customers’ feet and out of the way of other customers.
  • Pet carriers must not be placed on seats or on top of any wheel well housing.
  • Pet carriers must not be placed within aisles so as not to impede customer flow through the vehicle.

All small pets must be acceptable according to the City of Ottawa’s Animal Care and Control By-law, Schedule B.

Among the list of prohibited animals in the by-law: non-domesticated cats and dogs, all snakes larger than three metres, and all predatory or large birds.

Currently, only registered service animals are allowed on transit vehicles, to assist customers with disabilities.

Spring service starts April 22 Read More

New schedules will go into effect on many routes on Sunday, April 22. Rack & Roll is back! We are also making a few changes to help us get Ready for Rail. Route 23 will travel on City Park and Ogilvie adding service to government offices near Blair Station. Some trips on Routes 96 and 99 will be renumbered.

Spring service starts April 22: Read More

Routes 63 & 64: simplified routing at Innovation Station starting March 25 Read More

Routes 63 and 64 will no longer do a full loop around Innovation Station. Buses in each direction will serve reversed stops at Innovation. If you currently catch your bus at stop A, you will take it at stop B, and vice-versa. Route 64 will no longer serve stops #1536 and #6578 at the southern corners Innovation and Terry Fox. Route 63 will serve these stops but in a reversed direction. Signage on site will clearly show these changes.

Routes 63 & 64: simplified routing at Innovation Station starting March 25: Read More

New $10 bill not yet accepted at ticket machines Read More

The new $10 bank note featuring Viola Desmond cannot be used to purchase fares at OC Transpo ticket machines at this time. Changes will be made to our systems to allow them to accept the revised $10 bill format in the near future.

Winners announced for Name the Trains Contest! Read More

The City of Ottawa has announced the 40 winners and winning name submissions for the Name the Trains Contest.

Winners announced for Name the Trains Contest!: Read More

Extended bus lanes on Chapman Mills Read More

On Sunday, Feb. 4, Chapman Mills bus lanes will be extended between Longfields and Beatrice. Travel times on Routes 99 and 406 will be faster and more reliable. Buses will no longer serve the stop at Chapman Mills / Mancini (#1402). The stop at Chapman Mills / Leamington (#1404) will move less than a block west. All other stops will remain in service.

New bus routing on Chapman Mills

Discounted single fare of $1.75 for Community Pass customers Read More

Community Pass customers who pay for their trip with e-Purse will be charged a reduced fare of $1.75 beginning in February. The discounted Community e-Purse fare ($1.75 in 2018) is half the cost of the regular fare. The discount is available on Presto and ParaPay only. All customers who have enabled the Community Pass fare on their account will receive the discount. For those who have been charged the old fare since Jan. 1, 2018 – you will automatically receive a refund directly to your Presto card by the end of February.

Discounted single fare of $1.75 for Community Pass customers: Read More

New per-ride fare option for EquiPass Read More

We have launched a reduced per-ride option for persons on a low income. The EquiPass single-ride fare ($1.75 per ride in 2018) is half the cost of a regular fare. The discount is available on Presto and ParaPay only. Your Presto card is free if you qualify for the EquiPass.

New per-ride fare option for EquiPass: Read More

Old paper bus tickets no longer on sale Read More

Use the Presto e-Purse or cash instead. It’ll cost you the same or less. On Para Transpo, use cash or money loaded on ParaPay. If you already have tickets, you can use them on the bus (but not if you board at Greenboro Station or on the O-Train Trillium Line) until April 30, 2018.

Make the switch to Presto today!

Help us test new fare gates and ticket machines Read More

Customers who use the O-Train Trillium Line or catch a bus at Greenboro Station can try out the new ticket machines and fare gates and tell us what they think of their experience. Testing is underway at Carleton, Carling, Greenboro and Mooney's Bay stations.

Help us test new fare gates and ticket machines: Read More

For your security

Security camera icon

Some buses have an on-board camera system.

More vehicle safety features

O-Train Confederation Line - Get Ready for Rail

Get Ready for Rail
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