OC Transpo News
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On Winterlude weekends and on Family Day, catch the Sno-Bus from Confederation Park for FREE and direct service to Dow’s Lake and Lansdowne Park.
Transit Service on Family Day
Minor weekday service reductions will be made on Family Day, Monday, February 20, 2017, since many people have the day off and schools will be closed.
- Bus arrival times will be adjusted slightly on most routes, compared to the usual schedule.
- School routes numbered in the 600's and special school trips on regular routes will not run.
- Shopper route 301 will not run.
- Para Transpo service runs as per usual.
The FREE OLG Sno-Bus will operate to Winterlude events from 10 am to 3 pm.
Family Day schedules are available via the Travel Planner features or on the Routes & maps page.
Get real-time bus arrivals by calling 613-560-1000 or texting 560560, plus your 4-digit bus stop number.
Family Day Hours of Operation
Customer Service Centres
Rideau Centre ...10 am - 6 pm
Lincoln Fields, St-Laurent & Place d’Orléans ... 7 am - 6 pm
613-741-3490 ... 7 am - 9 pm
Para Transpo Bookings
613-244-7272 ... 8 am - 5 pm
Family DayPass Offers Super Value!
On Family Day, a family or group can travel all day with one $10.25 DayPass. Purchase a DayPass from the bus operator with Presto e-Purse or cash when you board. A family or group includes up to six people, with a maximum of two ages 13 or older.
Starting Monday, Feb. 13, the first morning trip on Route 269 to Mackenzie King will be adjusted to start its trip 8 minutes early. The first trip will now depart from Pine Hill and Windfield at 5:30 am. This is a permanent change being made to better accommodate customers’ work schedules.
As of Thursday, February 2, all eastbound trips on Routes 63 and 64 will be ‘off-only, on request’ at the stops at Lincoln Fields (Stop 2A), Dominion, and Westboro Stations. On the upper level stop of Queensway Station, the ‘off only, on request’ is applicable for all trips, all day. This is a permanent change.
We have rolled out new fare changes to help us get ready for rail: retired premium fares on Express (soon to be Connexion) routes and on Para Transpo, reduced cash fares to better align with e-Purse prices, and launched two new pass products: Youth (6-19) and Access.
The location of station entrances, walkways, fare vending machine and PRESTO readers at O-Train stations may shift temporarily while we begin construction on the structures to house future fare gates along the Trillium Line. The fare gates are part of our new modernized fare system, coming in 2017. The O-Train will continue to serve all stations. Please obey all signage and be careful around the construction site.
The construction will begin in late September 2016. The following stations will be affected:
Bayview Station will not undergo fare control construction at this time. The future Bayview station, being constructed as part of the Confederation Line project, will include fare gates for both O-Train lines.
You can access Greenboro Station by using the accessible path about 50 metres north of the current entrance. Follow the sidewalk and you will find the path entrance on your left about 3 metres past the bicycle shelter.
The 75-metre Z-shaped path is 2 metres wide and has blue safety fencing on one side of it. It will gradually lead you down to stop 2A on the north side of northbound Transitway platform (to Walkley). The platform, waiting area and shelters are ahead, and the station is to your left.
To get to an O-Train platform, or to the southbound Transitway platform (to South Keys), you will need to enter the station and take the elevator or stairs to access those platforms.
During construction, you can access the Carling Station platform by using the temporary stairs, which are about three metres north of the old stairs, or the elevator which is about 25 metres north of the current stairway entrance, inside the station.
Both the temporary stairs and elevator will lead you to the station’s platform level. Station shelters and waiting areas will be to your left if you exit the temporary stairs and to your right if you exit the station’s lower level.
You can access the southbound Carleton Station platform (to Greenboro) by using the accessible path about 16 metres north of the current entrance. An O-Train ticket machine will be on your left at the beginning of the path. This 17-metre path, which is 2 metres wide and has safety fencing on either side of it, will lead you to the north end of the platform. Once you get to the platform, the waiting area and shelters will be to your right. The PRESTO card reader can be found about midway down the platform.
You can access the northbound Carleton Station platform (to Bayview) by using the accessible path about 16 metres northeast of the current entrance, on the north side of parking area P-4. An O-Train ticket machine will be on your left at the beginning of the path. This 33-metre path, which is 2 metres wide and has safety fencing on either side of it, will lead you to the north end of the platform. Once you get to the platform, the waiting area and shelters will be to your left. The PRESTO card reader can be found about midway down the platform.
We are rolling out an expanded and responsive version of our mobile site. The new site adapts the most popular features of octranspo.com for a wide range of mobile devices. However, the site does not include all of the information found on the full site. Please check it out and let us know what you think!
We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.
If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.
The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
Let OC Know
If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.
Use up or trade in old tickets
Teal ($1.60) tickets expire on Dec. 31. will remain valid. Purple tickets ($1.65) will remain valid.
Ride all day with the DayPass!
Purchase on the bus for $