OC Transpo News
Recent items ...
New spring schedules and service adjustments will take effect Sunday, April 23. All Signs Point to 2018: many changes are happening this spring to help us prepare for the opening of the O-Train Confederation Line. Your stop may have a new schedule, map, or a new bus stop sign with different route numbers and colours.
A new monthly transit pass available to eligible people on a low income for $57 per month.
Recently built sheltered entrances at Greenboro, Confederation, Carleton and Carling Stations will soon be home to modern fare equipment, including fully automated, accessible fare gates. In the coming months, we will be installing and testing the fare gates, which will be put into service this summer.
In the coming months, we will be installing and testing modern, easy-to-use and accessible ticket machines, inside recently constructed sheltered entrances at Greenboro, Confederation, Carleton and Carling O-Train Stations.
If you bought a monthly pass or have used your Presto e-Purse to pay for at least 32 one-way trips within one month, you are eligible for a Federal Public Transit Tax Credit. The Transit Usage Report gives a summary of Presto travel details you can use to help determine your eligibility for the tax credit.
If your Presto card is registered*, you can print a Transit Usage Report online or, have one sent to you by calling the Presto Call Centre at 1-8-PRESTO-123 (1-877-378-6123). The 2016 Transit Usage Reports will be available for registered customers at prestocard.ca as of Monday, February 27, 2017.
* To claim the 2016 Presto tax credit, your card had to be registered by January 1st, 2017.
Starting Monday, Feb. 13, the first morning trip on Route 269 to Mackenzie King will be adjusted to start its trip 8 minutes early. The first trip will now depart from Pine Hill and Windfield at 5:30 am. This is a permanent change being made to better accommodate customers’ work schedules.
As of Thursday, February 2, all eastbound trips on Routes 63 and 64 will be ‘off-only, on request’ at the stops at Lincoln Fields (Stop 2A), Dominion, and Westboro Stations. On the upper level stop of Queensway Station, the ‘off only, on request’ is applicable for all trips, all day. This is a permanent change.
We have rolled out new fare changes to help us get ready for rail: retired premium fares on Express (Connexion) routes and on Para Transpo, reduced cash fares to better align with e-Purse prices, and launched two new pass products: Youth (6-19) and Access.
We are rolling out an expanded and responsive version of our mobile site. The new site adapts the most popular features of octranspo.com for a wide range of mobile devices. However, the site does not include all of the information found on the full site. Please check it out and let us know what you think!
We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.
If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.
The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
Let OC Know
If you feel unsafe let OC Transpo know by calling Transecure or submitting an anonymous online report.
LET OC TRANSPO KNOW
School Board PRESTO cards
Check to see if you qualify before buying a pass
Some students will receive a free transit pass through their school
Contact your school board to see if you’re eligible