Travel Planner Feedback Form

Share whether your experience with the travel planner was positive or not.

Please describe what you did or did not like about it.

If you encountered problems help us investigate the issue by answering the questions below:

A travel plan
A bus stop schedule lookup
A route schedule lookup
A next departure time lookup

If you were generating a travel plan please provide:

Depart at
Arrive at


e.g. Regular fare only, Buses equipped with a bike rack... etc


Provide a description of the problem you encountered generating a travel plan

If you were generating a schedule lookup, please specify:


Provide a description of the problem you encountered.

Device Information


e.g. HP Pavillion, Ipad Air 2 etc.


e.g. Google Chrome v.43, Internet Explorer 11 etc.

e.g. Windows 8, iOS 8.3, Android 5.03 etc.

Customer Information

To learn how OC Transpo protects your personal information, please review our Privacy Policy.

Personal information on this form is collected under the authority of section 69 of the Municipal Act, 2001, S.O. 2001, C 25 and will be used to provide you with a response to your Travel Planner comments report. Questions regarding this collection may be addressed to the Customer Service Unit, Transit Services, OC Transpo: by mail to 925 Belfast Rd., Ottawa ON, K1G 0Z4; by e-mail to ocserve@octranspo.com; by phone at 613-842-3600; or by TTY at 613-741-5280.

Improved Travel Planner

Link to Travel Planner

Launch Travel Planner
Proof of payment (POP) logo with a POP transfer

Be ready for fare inspection

Aboard double-deckers, articulated buses and the O-Train, and on the O-Train platform

Keep your PRESTO card, monthly pass, POP transfer ticket or DayPass at hand and be prepared to show it to fare inspectors on request.

Cell phone emitting signals with a man holding a cell phone in the background. Image text: 560560 Next Bus Arrivals

Text 560-560 for bus arrival times

Get real-time bus schedules sent to your phone by texting your stop number to 560560!

More on 560-560

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