Transecure is...

• OC Transpo employees looking out for our community. 
• A safe haven in any OC Transpo vehicle for persons in distress.
• A 24-hour community watch program on wheels.
• A link to police and emergency services. 

Take the Safe Route

Your safety and peace of mind are among our top priorities. As one of North America’s safest transit systems, we’re committed to making your transit experience safe and enjoyable

Over 300,000 transit trips are made each day and we want each trip to be a safe one. But there are times, like at night, when you can feel insecure and situations, such as slippery sidewalks, that can pose a hazard. By taking precautions and working together, we can reduce risks and improve safety. 

Employees are trained to deal with many situations. We’re out there around the clock with as many as 800 vehicles on the road during rush hour. We can help out on the spot using our vehicles as a safe haven for anyone in distress, or contact our Control Centre via two-way radios for further assistance. 

The Control Centre handles an average of three Transecure calls a day and works in cooperation with emergency services such as fire, ambulance and police. From medical emergencies to accidents, fires, robberies and persons in distress – we’re ready and able to help. 

Remember, if you’re in trouble or need help, ask any OC Transpo employee – you don’t have to be a bus rider. If you’re a parent, be sure to tell your children about Transecure.

If you use certain Transitway Stations after 9 pm, instead of waiting at your regular stop, you should wait at the designated Night Stop which is centrally located and close to the yellow emergency phones and pay phones.
  

Riding Safely – What you can do

• Be aware of your surroundings.

• Watch your step getting on and off the bus and use the grab rails.

• Watch your step getting on and off the bus and use the grab rails.

• Hold children by the hand and don’t let them put their hands or head out the window.

• Keep bags, backpacks and strollers clear of the main aisle on the bus.

• If you standing near the front of the bus, stay behind the white line.

• Don’t walk on the Transitway roadway except at designated crosswalks.

• Lock your vehicle when you Park & Ride and check it out before you reenter.

• Keep to well-lit areas after dark or travel with someone.

• Take advantage of our Night Stop program.

• Don’t hesitate to use the yellow  emergency call boxes in stations or ask any OC Transpo employee for assistance. 

... more safety tips
  

As part of our commitment to a safe transit environment, we have Transit Law Enforcement Officers. You may not always see them, because some are plainclothes. 

Safety and Security Initiatives

We have developed a liaison program with schools and students that focuses on communication and prevention.

In the Walk & Ride Program, Transit Special Constables walk about stations and ride buses and the O-Train so that they’re accessible to customers and provide a visible security presence. Officers are also assigned to stations at specific times to act as a deterrent and provide stronger security and a quicker response.