Route 221-
Fare Policy Change

Effective on Tuesday, April 1, the fare policy for customers  boarding route 221 in the afternoon will change.

Customers who board an afternoon bus in downtown Ottawa and get off the bus while still inside the Urban Transit Area (UTA), can pay an Express fare instead of a Rural Express fare.  see map -->

For example, someone who gets off the bus on Old Montreal Road at Trim Road or Gerald Street can use an Express pass or pay just $4 or three bus tickets ($2.85).  

Customers who live inside the UTA already pay additional transit taxes, and this change will allow them to take rush hour service at the same fare as other riders inside the UTA. 

New PM Boarding Procedures
for Rural Customers

If your destination is in the Rural zone, you’ll need to:

• exit the bus at the front door and show the operator proof of payment of a Rural Express fare.

• If you pay with cash or tickets, you should request a transfer when you board and hold onto it as proof of payment.

The fare policy for morning trips is unchanged — customers inside the UTA can board the bus for an Express fare, while customers boarding outside the UTA pay a Rural Express fare.

The UTA boundary is located along Cardinal Creek, which is just east of Gerald Street.  see map -->