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Simplified navigation

Line map

Line 1 travels east and west

  • All central destinations are on Line 1
  • Simplified service and connections
  • Bus routes are organized by service type
  • Intuitive wayfinding
 

Simplified service

Transit customers travelling to and from central Ottawa today must choose from a wide variety of bus routes that travel across the Mackenzie King Bridge.

In 2018, all of these routes will be shortened to no longer travel through downtown, instead connecting with the O-Train Confederation Line at Blair, Hurdman, or Tunney’s Pasture stations. In either direction, you will be able to make a convenient and comfortable connection to a bus or train at the transfer stations.

When downtown, there will be only one navigation choice to make: either board a Line 1 train headed eastbound towards Blair or a Line 1 train headed westbound towards Tunney’s Pasture. Trains will run frequently, and travel time will be quick and reliable.

Example of a train platform direction sign

Current downtown station platform at rush hour How the station concourse will look in 2018
Metcalfe station platformCurrent Metcalfe Station Parliament Station interiorFuture Parliament Station interior

Convenient connections

Connecting to the Confederation Line will be easy – more than 100 different bus routes will serve the new Confederation Line stations:

  • 13 Rapid routes
  • 13 Frequent routes
  • 35 Connexion routes
  • 41 Local routes

Sixteen Park & Ride lots and all residential areas will have at least one direct bus route to a Confederation Line station.

Bus routes numbered 5 through 99, and Connexion routes numbered in the 200s, will all connect to the Confederation Line.

If in doubt - destination names will be clearly marked at all bus stops – and most destinations will be a Confederation Line station.

Frequent, reliable service

The O-Train Confederation Line is adapted for all weather conditions and will use a dedicated rail corridor, away from traffic, construction, accidents and other day-to-day causes for delays, making schedules and travel times reliable.

High-frequency service on the Confederation Line means you will never have to wait very long when you transfer from the bus, and digital departure screens in the stations will be updated continuously with real-time information about train schedules.

The 2018 bus network is also designed to simplify trip-planning. Rapid and Frequent bus routes will operate in all time-periods, seven days a week. On weekdays between 6 a.m. to 6 p.m., Rapid and Frequent bus route service will operate every 15 minutes or less.


Intuitive wayfinding

Clear directions at stops and stations

  • New bus stop signs
  • Digital screens, directional signs at stations
  • Simplified system map coming soon!

In preparation for the launch of the O-Train Confederation Line, we have improved our current wayfinding tools and made them as intuitive as possible for all customers. We are currently developing a new simplified system map and have started installing new signs at bus stops across the city. A series of marker pylons, maps, signs and screens will guide you every step of the way as you make your way to and through Confederation Line stations.

Coordinated route numbers, symbols and colours shown on new signs and used in customer information tools reflect the new bus route types and the service they offer.

New bus stop signs

The new signs feature large numbers, colours and symbols that clearly show the bus service types offered.

We have added route destinations on the signs so you know whether you’re heading in the right direction. You will also find your stop number and the numbers to call (613-560-1000) or text (560560) for real-time arrivals.

The bus stop signs were designed to make them easy to read and accessible:

  • Big fonts and numbers
  • High contrast
  • Simple design with lots of white space
  • Symbols complement colours to convey route types
  • Double-sided for customers approaching from either side
  • Durable printing resists fading

Old bus stop signs

current bus stop sign

New bus stop signs

New bus stop sign

Navigating your way to and through stations

Pylon with a big red O marking the entrance of a station
Pylon

People approaching a station from a distance will see an illuminated red O symbol mounted on posts (“pylons”) and lantern boxes at each entrance, and the O will be repeated on back-lit station-name signs above the doorways.

Example of a black and white station-name sign for Bayview Station

The pylons will be placed so that they clearly show where the entrances are into each station and so that they can be easily seen from a distance. In downtown, where the stations are underground, the pylons will be markers that show where the station is and how to get to it.

Once inside the station, clear direction signs will guide you quickly and easily to the train platform:

Example of a train platform direction sign

If you are connecting to a bus route, bold signs will show you how to get to the right platform to catch the bus in the direction you are heading. Tactile markers embedded in the floor tiles will help customers with visual impairments find their way through the station, and to the elevators and platforms.

Bus platform directional signs

This directional sign at Pimisi Station will direct transferring customers to the upper-level platform:

Example of a bus platform direction sign

Digital screens

Digital signs will also tell you where and when to catch your connecting bus.

Digital display screen

Bus stops organized by destination area

Example of a bus stop sign you would find at a station

Bus stops within a station will be marked by a sign that features the stop's letter identifier (in these examples, "A" and "B"). Signs also list all the routes that service the stop including their destination and using their appropriate colour and symbol.

Maps of what's nearby

To help you with the walking portion of your tip, you will find an area map at the exit of each station showing you the most popular destinations within a 5-minute walk: 

Parliament Station Rideau Station
Destinations within walking distance of Parliament station Destinations within walking distance of Rideau station

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