Proposed 256 Routing Change Feedback

Since the December 2017 service change, we have been closely monitoring Route 256 to ensure it is meeting customers’ needs. Several changes have already been made to improve capacity, including the addition of an extra afternoon trip and the adjustment of several trips to operate with higher capacity buses. 

We are now exploring an option to modify the route in the morning and we want to know what you think.

From Richmond Road, the modified route would travel along Holly Acres Road and the Transitway before rejoining the current route at Pinecrest Road. This proposed route change would:

  • Match the afternoon routing
  • Provide more reliable service by avoiding highway congestion between Richmond and Pinecrest
  • Improve connections to Bayshore Shopping Centre
  • Allow connections at Bayshore Station to DND Carling Campus and employment locations in Kanata North

Map of the 256 proposed routing

If implemented, the route would take approximately two minutes longer than the current route on days without highway congestion, but could be faster on days with severe congestion. Also, the existing stop at Richmond / Nanaimo would no longer be served; customers who use this stop would instead cross the street and board at Holly Acres / Richmond.

Tell us what you think by taking the short survey below, or by calling Customer Relations at 613-842-3600. TTY is available at 613-741-5280. Please provide your comments by June 24, 2018.

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