Safety & security at stations

Security features

Our stations are designed to provide our customers with a waiting area that is as safe and secure as possible. Look for these security features at your station:

Call boxes

Example of a yellow emergency call box

  • Yellow emergency call boxes are located throughout stations and in each elevator. Press the button and you’ll be connected with Transit Law via intercom.
  • Use them if you or someone else needs help or if you feel threatened.
  • Jeanne d’Arc stations does not have an Emergency call box


  • To make a free, direct, no-dial call to Security— just press the “Security” button found under the number pad.
  • Dominion, Heron, Iris, Jeanne d’Arc, Millennium, Pinecrest, Pleasant Park, Queensway, Riverside, Riverview and Walkley Stations do not have a Bell payphone

Night stop

  • Night Stops are located in central, well-lit areas of major Transitway stations
  • After 9 pm use the Night Stop instead of your regular bus stop

Taxi pickup zones


24/7 patrol

Hail any transit vehicle or employee for assistance

If you’re in trouble, you can flag down any OC Transpo vehicle at the station or approach any employee for help!

» Station layouts and list of amenities

Station safety tips

  • Keep to well-lit areas after dark or travel with someone if possible.
  • At a stop that serves more than one route, hand-signal the approaching bus you wish to stop so that the driver knows you wish to board.
  • Don’t walk on the Transitway roadway or train tracks except at designated crosswalks. At designated crossings, do not cross when the signals are flashing and look both ways before crossing.
  • Stand back from the edge of the platform. At O-Train stations, do not wait on the platform extenders.
  • Don’t cycle, skateboard or rollerblade in stations — walk your bike and carry your board or skates.
  • If you’re lost or feel sick, harassed or threatened, hail any OC Transpo vehicle, speak to any OC Transpo employee or use the yellow emergency callbox.
  • If you have a child in a stroller, take the elevator to get from one level to another.


Image text: Call Transit Law 613-741-2478 TTY 613-842-3699 Transecure With icon of a smart phone

Report an incident to Transit Law

For your security

Security camera icon

Some buses have an on-board camera system.

More vehicle safety features

Let OC Know

If you feel threatened let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

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