Customer testing of new fare gates and ticket machines

A customer goes through a fare gate. Front view of ticket machine.

Customers who use the O-Train Trillium Line or catch a bus at Greenboro Station can try out the new ticket machines and fare gates and tell us what they think of their experience.

Because this is the same equipment that will be in place along the Confederation Line in 2018, your input will help us work out any issues and make sure we are Ready for Rail.

How to use fare gates

Hand tapping a Presto card at a fare gate

Simply tap or scan your fare to get through the gates.

You can pay for your trip with a smartcard (Presto, U-Pass or STO Multi) or a bus transfer, single-ride ticket or DayPass.

Once you tap or scan at the fare gate, you don't need to tap again on the bus.

Single-ride tickets are available at the new ticket machines located just outside the fare gate. These tickets are for immediate use only, and expire at the time indicated, usually 90 minutes from time of purchase.

Registered Para Transpo customers will now have to pay a fare to access O-Train service.

Your Presto card can only be used to pay for a single passenger at fare gates because the gates do not generate transfers. If you would like to pay for more than one customer at an O-Train station, you can use the ticket machine to buy a single-ride ticket, or buy and instantly load a second Presto card.

Fares for friends and family, however, can continue to be purchased on the bus with a single Presto card.

To exit the station, just walk through and the fare gate will open automatically.

How to use the ticket machines

New ticket machine

During the testing period, you will be able to use the ticket machines to easily buy a single-ride ticket, a DayPass or load your Presto Card to use right away.

You can pay with cash, debit, or credit.

You can also use the ticket machine to buy and load a new Presto card, or check the status and balance on your current card.

You cannot use your Presto e-Purse to make a purchase from the ticket machine.

Some Presto services are not available on the ticket machines:

  • Register your Presto card
  • Hotlist (block) your Presto card if lost or stolen
  • Transfer your balance to a new card if it is lost or stolen
  • Set up Autoload or Auto Renew
  • Get your Presto usage report for tax purposes
  • Set a fare discount on a Presto card (for example: for Senior, Youth or EquiPass discounts)

Give us your feedback

We want to know what you think of the new fare gates and ticket machines and about any issues you’ve encountered during the test.

Built For Accessibility

Confederation Line trains and stations have been designed to ensure full access for all customers.

Built For Accessibility: Find out more


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Where Will It Go?

The O-Train Confederation Line will connect 13 stations from Tunney’s Pasture in the west to Blair in the east.

Where Will It Go?: Find out more

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