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Community discount

About the Community discount

The Community discount is available to Ontario Disability Support Program (ODSP) recipients and offers a reduced fare on single-ride and monthly passes. With the Community discount, the fare per-ride is about half the cost of a regular fare.

The Community discount is valid as full fare on all OC Transpo bus routes, the O-Train, and for regular trips on Para Transpo.

Discount eligibility

In order take advantage of Community discount, you need to:

  1. Receive benefits under the Ontario Disability Support Program (ODSP)
  2. Live in Ottawa

Fares

Transit fares effective Oct. 1, 2019

Per-ride

Presto Community
e-Purse
$1.75
ParaPay Community
e-Purse
$1.75

Per-month

Presto monthly Community Pass $43.25
ParaPay monthly Community Pass $43.25

In the rural zone, Community discount holders must pay a flat-rate of $9.50.

How to apply

Apply by telephone

  1. Have the following information ready before starting your telephone application:
    • ODSP number
    • Registered Presto card number or Para Transpo ID number, or both
  2. Call an OC Transpo Customer Service Representative to complete the Community discount application process.

After applying by phone, allow 10 days for your application to be approved. Once approved, your discount will be set automatically.

Attention iconCaution: You must either use your Presto card or purchase your monthly pass within 30 days of the approval for the discount to be applied.

Apply by mail or fax

Postal mail icon

OC Transpo: Community Discount Program
925 Belfast Road
Ottawa, ON K1G 0Z4

Allow at least 3 weeks for your application to be processed, plus mailing time. Apply by telephone to set your discount within 10 days.

Fax icon

Fax: 613-746-7648

  1. Fill in the Community discount application form:

    Community discount application form

  2. Send the following documents to OC Transpo by postal mail or fax. Photocopies will be accepted.

Apply in-person

Apply by telephone to avoid line ups at the Customer Service Centre. Apply in-person if you need to set the Community discount the same day as your application.

  1. Fill in the Community discount application form:

    Community discount application form

  2. Bring the following documents with you to an OC Transpo Customer Service Centre. Photocopies will be accepted.
    • Completed Community discount application form
    • Valid photo ID or completed Eligible Guarantor Form
    • Proof of ODSP eligibility
    • Registered Presto card number or Para Transpo ID number, or both

Don’t let your discount expire!

To make sure you don't lose your discount, call us at least 10 days before the expiration date to renew your Community discount.

Required information

To complete your Community discount application, you will need to provide your:

  1. Valid photo ID: For example, an age of majority card, workplace or volunteer ID card, driver’s licence, or passport.
    • Don't have valid photo ID? You can verify your identity with help from an eligible guarantor. The completed Eligible Guarantor Form must be submitted with your application.
  2. ODSP number and proof of eligibility: 9-digit identification number found on a ODSP documents or benefit cheque stubs

You will also need to provide one of the following pieces of information:

  • Presto card number: 17-digit registration number found on the back of Presto cards; or
  • Para Transpo ID number
    • New to Para Transpo? Para Transpo is transit service open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability.