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Services available during Provincial step 1 reopening

The province-wide lockdown will end on Friday, June 11.

Customer Service Centres

The OC Transpo Customer Service Centre in the Rideau Centre will reopen by appointment only on Friday, June 11. Appointments are available Monday to Friday between 10 am and 5 pm. Call 613-741-4390 to book an appointment at the Rideau Centre Customer Service Centre.

All other OC Transpo Customer Service Centres remain closed at this time.

How to purchase fare products

Lost & Found

OC Transpo Lost & Found, managed by Heartwood House, is returning to regular operating hours starting Monday, June 14. Please call or email Heartwood House to identify your item before going to the Lost & Found office.

Monday – 8:30 am to 6 pm

Tuesday to Friday – 8:30 am to 5 pm

Saturday and Sunday - Closed

Contact Heartwood House

Para Transpo applications

Lifemark's offices are closed. You can no longer drop off your application for Para Transpo in person. Please mail or fax your application:

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2121 Carling Avenue, Unit 12
Ottawa, ON K2A 1S3

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Fax: 613-721-2151