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Services reopening after lockdown

The province-wide lockdown will end on Tuesday, February 16. OC Transpo customer services will reopen with continued enhanced cleaning and safety measures in place.

Customer Service Centres

The OC Transpo Customer Service Centre in the Rideau Centre will reopen on Saturday, February 27. This Customer Service Centre will be open:

  • Monday to Friday: 10 am to 6 pm
  • Saturday and Sunday: 11 am to 6 pm

All other OC Transpo Customer Service Centres remain closed at this time.

How to purchase fare products

Lost & Found

Until further notice, OC Transpo Lost & Found, managed by Heartwood House, is open Monday to Friday from 8:30 am to 2 pm.

The public is no longer allowed to visit the office. You can pick up urgently needed items (wallet, purse, work device, and medication) by appointment.

Full Lost & Found details

Para Transpo applications

Lifemark's offices are now open. You can drop off your application for Para Transpo in person. Or, you can mail or fax your application:

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Lifemark
2121 Carling Avenue, Unit 12
Ottawa, ON K2A 1S3

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Fax: 613-721-2151