With the reopening of the economy, transit ridership will increase. We've been working closely with Ottawa Public Health to develop a recovery plan to keep customers and staff as safe as possible. Wearing cloth masks, enhanced cleaning schedules, and protective shields for operators are some of the ways we'll keep everyone safer as we return to normal service.
Check this page regularly for updates or follow us on Twitter @OC_Transpo.
May 13
We have been reaching out to staff and customers for feedback on our new March 30 service changes. In response to this feedback, we have added new service on some routes.
We will continue collecting feedback and adjusting service as necessary to ensure that our customers and staff can travel safely.
April 17
The Spring service change on Sunday, April 19 will not be proceeding.
Bus and O-Train service will continue operating with modified schedules as detailed in the March 30 Service Change.
April 17
If you’re signed up for Autorenew but will not be using transit next month, you may cancel before the May monthly pass is added. The deadline to cancel Autorenew contracts for May passes is Thursday, April 23 at 11:59 pm.
To cancel, log into your account at Prestocard.ca to change your contract settings.
April 16
Today, we received confirmation that an operator has tested positive for COVID-19. We are working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
April 11
Today, we received confirmation that a member of the Special Constable Unit at OC Transpo has tested positive for COVID‑19. We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
April 9
Today, we received confirmation that an Operator has tested positive for COVID-19. We are working closely with Ottawa Public Health (OPH) to take all necessary steps to protect everyone.
April 5
Today, we received confirmation that a red-vested O-Train Ambassador has tested positive for COVID-19. The OTA who tested positive had been in self-isolation since they first called in sick on March 31. They received the COVID-19 test on Thursday, April 2, and continue to self-isolate at home.
April 1
Last evening, the City received confirmation that an OC Transpo bus operator has tested positive for COVID-19. OC Transpo is working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the operator.
Read More about OC Transpo Operator tests positive for COVID-19: information for customers
March 29
Effective March 30, schedules will be adjusted on all bus routes.
OC Transpo will be monitoring the adjusted transit service. We will be prioritizing changes that keep sufficient space available on buses and changes that address travel needs to essential services based on staff and customer feedback.
March 27
Starting on Monday, March 30, many bus routes are operating on a Saturday schedule.
These changes reflect lower ridership and maintain service to all neighbourhoods and essential services.
March 27
Starting March 27, the St-Laurent mall will reduce its hours to 6am - 7:30pm daily. While the mall is open, all doors except the north door (beside Toys “R” Us) and the upper level door across from St-Laurent station will be locked. To get to St-Laurent station when the mall is closed, use external walkways as shown in the map below.
The station is located at the south end of the mall. From the north entrance, head either east or west then follow the path south.
March 26
Until further notice, OC Transpo Lost & Found, managed by Heartwood House, has made the following changes:
