Rideau
The Customer Service Centre (CSC) located in the Rideau Centre opens June 29 with temporarly reduced hours:
- Monday to Saturday 11 am to 7 pm,
- and Sundays 11 am to 6 pm.
All other CSCs remain closed until further notice
This underground station serves some of Ottawa’s most popular destinations. The station is just steps away from the Rideau Canal, the ByWard Market and much more! Entrances will be next to the Williams Street Plaza and in the northwest corner of the Rideau Centre.
Rideau Street closure starting Sunday, April 26
On Sunday, April 26, Rideau Street will close from Sussex to Dalhousie for a street renewal project. Rideau Street is expected to reopen by the end of the year.
Routes 5, 6, 7, 9, 12, 14, 15, 17, 18, 114, 450, 602 and 624 will be detoured during the closure. Most routes will use Mackenzie King Bridge. Routes 6 and 7, and Route 9 Hurdman will use Daly. Night routes N39, N45, N57, N61, N75 and N97 Rideau Station stops will move one block east, just past Dalhousie. Westbound routes N57, N61 and N75 will also serve Mackenzie King Bridge.
Station Layout
Stops and Service
| Route | Direction | Stop |
|---|---|---|
| 1 | Blair | East |
| 1 | Tunney's Pasture | West |
| 6 | Greenboro | D |
| 9 | Hurdman | C |
| 9 | Rideau (to Daly) | D |
Station features
Fares made easy
- Ticket machines with video chat help
- Fare gates at the station entrance
Navigation and wayfinding
- OC Transpo Customer Service Centre (in Rideau Centre)
- Clear signage and wayfinding
- Illuminated “O” pylon and lantern box
- Digital departure screens giving estimated train and bus trip times
- Service maps
- Map of nearby destinations (within walking distance)
Cyclist amenities
- Bicycle parking
- Stairway bike ramps (runnels) to let you easily walk your bike up and down stairs
Accessibility
- Dual elevators
- Escalator
- Audible and visual announcements
- Tactile wayfinding tiles & platform edge indicator strips
- Braille/tactile signage
Safety and security
- Transecure waiting area
- Emergency phones
- Platform edge indicator strips
- Video camera monitoring
- Public access defibrillators (in Transecure areas)
Comfort and convenience
- Retail space (not yet occupied)
- Heated designated waiting areas
- Public art
What's nearby
Places of interest within walking distance
- Byward Market
- Rideau Centre
- Shaw Centre
- National Arts Centre
- Rideau Canal locks
- Government Conference Centre
- Many hotels: Château Laurier, Courtyards, Andaz, Novotel, Westin, Ottawa Jail Hostel, Le Germain, Les Suites
Also close-by
- US Embassy
- Confederation Park
- National Gallery of Canada
- Notre-Dame Cathedral Basilica
- Major's Hill Park
- Peacekeeping Monument
- Lowertown