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Where will I buy my fare?

Ticket machines at every station

  • Buy a new Presto card
  • Load your Presto card
  • Buy a single-ride ticket or DayPass
  • Video-chat with Customer Service
 

uOttawa Station Entrance
Location of fare gates and ticket machines at uOttawa Station

Ticket machines at O-Train stations accept cash, debit and credit cards, and provide a full range of fare payment options:

  • Load your Presto card with a monthly pass or instantly add money to your e-Purse
  • Buy a new Presto card
  • Buy a single-ride fare at the adult, senior or child price
  • Buy a DayPass (or a Family Pass on weekends and holidays)
  • Check the status of your Presto card

Ticket machine

You can also load your Presto card in advance online at prestocard.ca, by calling 1-8-PRESTO-123 (1-877-378-6123) or in person by visiting an OC Transpo Customer Service Centre or a select City of Ottawa Client Service Centre.

Easy to use and accessible

The ticket machine’s many features will make your fare-buying experience as easy as possible:

  • Simple and intuitive interface — just follow the on-screen instructions
  • Bilingual (English and French) instructions and commands
  • Clear audio and video interface
  • Video chat help lets you speak with an OC Transpo customer service agent who will help guide you through the process and answer all your fare-related questions
  • Braille and raised text identifies important function keys (such as the “OK” button) and machine components (smartcard reader)
  • Controls at accessible height

New ticket machines coming to the Trillium Line!

Starting later this year, customers who ride on the Trillium Line (at all stations except Bayview) or catch a bus at Greenboro Station will be able to try the new modern ticket machines and fare gates.

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