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Vehicle safety features

Safety features on buses and trains

Our vehicles are designed for your safety and security. Please take a few minutes to get familiar with these features:

Passenger assistance alarms

Passenger assistance alarms (PAAs) let you notify the operator about an emergency or security incident at the back of the bus or on the top deck.

PAAs on articulated (double long) buses

Look for the alarms at the back of the bus:

  • Right after the articulation (accordion)
  • At the very back of the bus

Yellow alarm box with a red button

Yellow alarm box with a red button at the back of a bus

PAAs on double decker buses

Find the alarm on the top deck, near the stairs

Yellow box with a red button and the words Emergency Telephone

Next stop announcements

Never worry about missing your stop! A bilingual voice callout and text display let you know when your stop is coming up.

Emergency exits

Our vehicles have the following emergency exits:

  • Roof hatch
  • Window emergency escapes
  • Exit-door emergency release valve (on buses)

In case of emergency, follow the driver’s instructions for the best way to exit.

Co-operative seating

All vehicles have at least one co-operative seating area:

  • Near the front door on buses
  • Near all doors on Line 1 trains
  • Next to door 1, at the south end of the platform, on Line 2 trains. The blue accessibility logo painted on the platform reminds you where to go.

If you have difficulty standing in a moving vehicle, please don't hesitate to ask someone to give up their seat in co-operative seating.

If you are in the co-operative seating area but don’t need to be, please offer your seat.


If you’re standing, hold on firmly to the hand rail. Even the smoothest operator could need to brake suddenly.

On-board video surveillance

Some buses have an on-board video surveillance system that records the inside of the bus.

O-Train safety features

O-Train Line 1 trains (Alstom Citadis Spirit)

Interior of a Line 1 train

The O-Train Line 1 is served by 15 trains each made up of two Alstom Citadis Spirit cars. The trains are designed to be safe and comfortable:

  • On-board emergency intercoms
  • Slip-resistant, low-glare floors
  • Platform level-entry from all 14 doors
  • Fire extinguishers
  • Video cameras
  • Easy to reach grab bars

O-Train Line 2 Trains (Alstom Coradia Lint)

  • Emergency diagrams showing the layout, exits and key features of the train
  • An intercom to contact the driver if you need help
  • Emergency brakes near each door let you stop the train in case of emergency:
    • To apply the brake, pull the red handle
    • The brake is partially covered with a clear shield to prevent someone accidentally pulling the handle
  • Each train has 12 red hammers to break the windows if the doors aren’t accessible
  • Accessible seating is identified outside the train. This will allow emergency personnel to quickly find and help customers with a mobility disability