About us
OC Transpo provides transit services across Ottawa and into Gatineau. We serve 300,000 riders every day across our vast O-Train and bus networks. Our fleet has grown from 36 horses to over 700 vehicles. We run 365 days a year, snow or shine. We are proud to bring you safely and comfortably to your destinations.
Five-year roadmap
The roadmap guides how OC Transpo is modernizing and growing, while focusing on service reliability and customer satisfaction. It includes 28 strategic initiatives with measurable performance indicators. These allow the Transit Committee and Council to track progress and provide transparency to the public.
Transit Services Five-Year Roadmap
Contact Us
Have a question or concern to share with us? Contact us or let us know using our online feedback form.
Contact Customer Service:
To report an incident on an OC Transpo vehicle or property, use our online reporting form or call the Special Constables Unit.
In an emergency, call 9-1-1.
The Next Stop Blog
The Next Stop Blog is your destination for OC Transpo stories and explainers.
What we do
Safe, reliable, and courteous transit services every day of the year.
Learn More about What we doHow we work
From route planning to public art, we work together with the City of Ottawa and other partners to offer quality services.
Learn More about How we workCommitment to transparency
We are dedicated to providing safe, comfortable and reliable transit services, to ensure that you have confidence in the system.
Learn More about Commitment to transparency