All members of the OC Transpo team are putting customer service first, with real-time information available across an array of channels and our Red Vest staff onsite in O-Train stations to help you on your way. In addition to the resources on this page to help you plan your trip, we have a wide variety of third party apps and route maps and schedules available!
My Alerts is the best and most reliable way to be the first to know when there are changes to service. A notification gets sent to you via email or text message to let you know that OC Transpo service may be disrupted. Sign up for My Alerts!
Use this simple application to get customized transit information within seconds:
Transit is a free-to-download mobile app available on iOS and Android devices in English and French:
Text your 4-digit bus stop number or the first few letters of any Transitway Station name to 560560. Receive a text message with the next 3 scheduled or real-time departure times. Standard rates apply.
Call 613-560-1000 plus your 4 digit stop number to hear the next 2 or 3 departure times for buses at your stop.
Para Transpo customers can text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day:
My Para Transpo lets Para Transpo customers quickly book, cancel, and track their trips. With any device connected to the web:
@OC_TranspoHelps is your number one location for customer service support on Twitter.
This Twitter account provides updates on detours and other transit disruptions. It is managed by customer service representatives who are empowered to quickly respond to inquiries and support customers during their trip.
Plan you trip using the 4-digit number of the bus stop nearest you.Learn More about Find your stop number