Travel tools
Stay in the know, even when you’re on the go!
All members of the OC Transpo team are putting customer service first, with real-time information available across an array of channels and our Red Vest staff onsite in O-Train stations to help you on your way. In addition to the resources on this page to help you plan your trip, we have a wide variety of third party apps and route maps and schedules available!
My Alerts is the best and most reliable way to be the first to know when there are changes to service. A notification gets sent to you via email or text message to let you know that OC Transpo service may be disrupted. Sign up for My Alerts!Travel Planner
Use this simple application to get customized transit information within seconds:
- Trip plan: Use this simple application to get customized transit information within seconds.
- Route schedules: Gives the passing times for your route for a selected day.
- Stop schedule: Gives the passing times of all the routes that serve your stop on a selected day.
- Next departures: Shows you the next scheduled passing times at your stop.
Transit Royale
Transit is a free-to-download mobile app available on iOS and Android devices in English and French:
- Plan your trip between STO and OC Transpo
- Check departure times for OC Transpo buses and the O-Train
- Track vehicles while waiting at a stop
- Sign up to receive service alerts as notifications on your device
Text 560560 or call 613-560-1000
Text your 4-digit bus stop number or the first few letters of any Transitway Station name to 560560. Receive a text message with the next 3 scheduled or real-time departure times.
Call 613-560-1000 plus your 4 digit stop number to hear the next 2 or 3 departure times for buses at your stop.
For Para Transpo customers
Text 57272 (5PARA)
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Para Transpo customers can text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day:
- Find out the estimated arrival time of your Para Transpo vehicle
- Make a direct cancellation for an upcoming trip
- Ask general questions about Para Transpo service
My Para Transpo
My Para Transpo lets Para Transpo customers quickly book, cancel, and track their trips. With any device connected to the web:
- Book trips for the next day, or 7 days in advance for holidays.
- Cancel a booked trip either the day before or on the same day.
- View and manage your booked trips.
- Track your ride in real-time with a map and estimated time of arrival countdown.
@OC_TranspoHelps is your number one location for customer service support on Twitter.
This Twitter account provides updates on detours and other transit disruptions. It is managed by customer service representatives who are empowered to quickly respond to inquiries and support customers during their trip.
Find your stop number
Plan you trip using the 4-digit number of the bus stop nearest you.
Learn More about Find your stop number