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Travel tips

Here are a few tips to stay safe every step of your journey:

Planning

Planning your trip in advance can help to reduce the rush while you're on your way.

Waiting

  • Wait at a designated stop or platform away from the platform edge or curb.
  • Plan ahead to have your fare ready and be aware of your surroundings.

Boarding

  • Avoid accidents by not rushing when you board.
  • Always let other customers exit the vehicle before you enter. If you need help boarding, let your driver know.

Riding

  • Enjoy a safe ride! Take a seat, if one is available. Hold on to the handrails and secure your bags.

Exiting

  • Keep safety in mind even as you leave the vehicle. Prepare to exit safely and don't rush.
A passenger safely exiting the bus
  • Don't pry or force the bus or train doors open.
  • Make sure your clothing or items don't get caught in the door.
  • Wait for the bus to pull away before crossing the street.
  • Don't cross in front of a bus that is about to leave.
  • If you're at a station, follow signage on the platform to catch your transfer or leave the station.
  • Only cross the bus roadway at designated crosswalks.

Safe travels

Safe transit is everyone's responsibility. Read our safety tips and report any incidents that you may witness.

Learn More about Safe travels

Riding at night

Travel safely at night with our Safe Stop program and by reporting unsafe situations.

Learn More about Riding at night

Riding with kids

Tips for travelling safely with children and preparing children to travel on their own.

Learn More about Riding with kids