COVID-19 update: Para Transpo continues regular service during the pandemic. Para Transpo volumes are currently low and all trips are being accommodated. All Para Transpo vehicles undergo enhanced cleaning each day; and all Operators are equipped with Personal Protective Equipment.
To prepare for increased ridership and normal seasonal service levels, additional health and safety measures will be in place by Monday, June 15; including the requirement for all customers to wear a mask.
Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.
Para Transpo provides minibus and contracted taxi services in Ottawa’s urban communities. We also provide service between urban and rural areas and to Hull (in Gatineau).
Para Transpo buses can hold devices up to:
Helpful links:
Lifemark offices are closed due to the COVID-19 pandemic. You can no longer drop off your application for Para Transpo in person. Please mail or fax your application:
Lifemark
2121 Carling Avenue, Unit 12
Ottawa, ON K2A 1S3
Fax: 613-721-2151
Lifemark Health Services processes Para Transpo applications.
Mail your application or drop it off in person:
Lifemark
2121 Carling Avenue, Unit 12
Ottawa, ON K2A 1S3
You may also fax your completed application to 613-721-2151.
Lifemark offices are open Monday to Friday, from 9 am to 5 pm.
For more information on applications, please call Lifemark at 613-218-8417 (TTY calls also accepted at this number) or Paratranspo.lifemark@lifemark.ca
For other questions, please contact Para Transpo.
613-741-4390
TTY 613-244-4833
Fax: 613-244-4329
Para Transpo
925 Belfast Rd.
Ottawa, ON K1G 0Z4
On January 9 and January 13, 2018, OC Transpo hosted two Customer Information Sessions and Online Booking Workshops. If you would like a copy of the information presented or the list of questions and comments we received, please contact us at:
Per ride, Per month, Per day, and Para Transpo rates
Learn More about Para Transpo faresPara Transpo application form
Learn More about Registration & eligibilityInformation about reservations, cancellations, and holiday hours for Para Transpo services.
Learn More about Bookings & cancellations