COVID-19 update: Para Transpo continues regular service during the pandemic. Para Transpo volumes are currently low and all trips are being accommodated. All Para Transpo vehicles undergo enhanced cleaning each day; and all Operators are equipped with Personal Protective Equipment.
Reminder: Customers are now required to wear cloth masks when entering buses, trains, shelters, stations, Para Transpo minibuses and contracted taxis. Use the hand sanitizer dispensers in select stations and always wash your hands thoroughly when you reach your destination. Please do not use transit if you’re sick.
Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.
Para Transpo provides minibus and contracted taxi services in Ottawa’s urban communities. We also provide service between urban and rural areas and to Hull (in Gatineau).
Para Transpo buses can hold devices up to:
You can drop off your application for Para Transpo in person. Or, you can mail or fax your application:
2121 Carling Avenue, Unit 12
Ottawa, ON K2A 1S3
Lifemark Health Services processes Para Transpo applications.
|Monday to Thursday||9 am to 7 pm|
|Friday||9 am to 5 pm|
For more information on applications, please call Lifemark at 613-218-8417 (TTY calls also accepted at this number) or Paratranspo.email@example.com
For other questions, please contact Para Transpo.
925 Belfast Rd.
Ottawa, ON K1G 0Z4
On January 9 and January 13, 2018, OC Transpo hosted two Customer Information Sessions and Online Booking Workshops. If you would like a copy of the information presented or the list of questions and comments we received, please contact us at:
Per ride, Per month, Per day, and Para Transpo ratesLearn More about Para Transpo fares
Para Transpo application formLearn More about Registration & eligibility
Information about reservations, cancellations, and holiday hours for Para Transpo services.Learn More about Bookings & cancellations
Information on the Taxi Coupon ProgramLearn More about Taxi coupon program