Close Close
Skip to content

Alerts

Register for alerts

Important Service Notifications (1)

Service outage: O-Payment and real-time information

Date effective: October 03, 2023

On Tuesday, October 3, between 2 am and 6 am, Telus will be performing maintenance on a network which connects to our buses. The expected outage will last 45 minutes.

As a result, customers will not be able to pay fares by tapping a credit card or mobile wallet on fare readers (O-Payment), or access real-time schedule and departure information during the outage.

Customers can still pay a fare by:

  • Presto
  • Cash
  • Ticket machines

Scheduled departure times will be provided by:

If you need more information or have additional concerns, please call 613-560-5000.

Important Service Notifications (1)

Service outage: O-Payment and real-time information

Date effective: October 03, 2023

On Tuesday, October 3, between 2 am and 6 am, Telus will be performing maintenance on a network which connects to our buses. The expected outage will last 45 minutes.

As a result, customers will not be able to pay fares by tapping a credit card or mobile wallet on fare readers (O-Payment), or access real-time schedule and departure information during the outage.

Customers can still pay a fare by:

  • Presto
  • Cash
  • Ticket machines

Scheduled departure times will be provided by:

If you need more information or have additional concerns, please call 613-560-5000.

Cancelled trips / Delays (8)

6 Rockliffe: Cancelled trip

Routes: 6

Date effective: September 30, 2023

The trip is canceled from Rideau station at 16:43 to Rockliffe station 16:57. The next trip is 12 minutes later.

7 Carleton: Cancelled trip

Routes: 7

Date effective: September 30, 2023

The trip is canceled from Rideau station at 16:24 to Carleton station 16:49. The next trip is 12 minutes later.

11 Bayshore: Cancelled trip

Routes: 11

Date effective: September 30, 2023

The trip is canceled from Lincoln station at 16:22 to Bayshore station 16:38. The next trip is 30 minutes later.

11 Parliament: Cancelled trip

Routes: 11

Date effective: September 30, 2023

The trip is canceled from Lincoln station at 16:21 to Laurier station 17:09. The next trip is 14 minutes later.

75 Minto Rec: Cancelled trip

Routes: 75

Date effective: September 30, 2023

The trip is canceled from Tunney's station at 16:04 to Minto Rec station 17:01. The next trip is 15 minutes later.

57 Tunney’s: Cancelled trip

Routes: 57

Date effective: September 30, 2023

The trip is canceled from Bayshore station at 15:51 to Tunney's station 16:19. The next trip is 15 minutes later.

11 Lincoln Trajet annulé

Routes: 11

Date effective: September 30, 2023

Le trajet est annulé entre la station Laurier à 15:44 et la station Lincoln à 16:37. Le prochain trajet est 15 minutes plus tard.

11 Lincoln: Cancelled trip

Routes: 11

Date effective: September 30, 2023

The trip is canceled from Laurier station at 15:44 to Lincoln station 16:37. The next trip is 15 minutes later.

Detours / Route changes (16)

Detour: RR174 eastbound closure (Jeanne d’Arc - Place d’Orleans)

Routes: 33, 35, 39

Date effective: September 29, 2023

On Friday, September 29 at 7 pm until Monday, October 2 at 5:30 am, Routes 33, 35 and 39 will be detoured due to the closure of RR174 eastbound between Jeanne d’Arc Boulevard and Place d’Orleans for paving work. Please allow a few extra minutes for your travels.

Affected stops

No stops are affected, however please be advised that delays may be possible.

Detour Routing

Route 33, 35, 39 Eastbound: From Jeanne d’Arc eastbound off-ramp at RR174, right onto Jeanne d’Arc, left onto St. Joseph, left onto Place d’Orleans Drive, right onto Place d’Orleans Station, and then continue to regular routing.

Detour: Hawthorne Street closure

Routes: 5, 55, 56

Date effective: September 29, 2023

On Friday, September 29 at 7 pm until Tuesday, October 3 at 6 am, Routes 5, 55, and 56 will be detoured due to the closure of Hawthorne Street between Main Street and Colonel By Drive for construction. Please allow a few extra minutes for your travels.


Affected Stops

5 Billings Bridge, 55 Elmvale, 56 King Edward
Bus Stop (560#) not in use Alternate Stop

#2447 -- Hawthorne (south-side) / Colonel By

Route 5:

#7635 -- Main (west-side) / Graham

Route 55:

#7626 -- Main (east-side) / Harvey

Route 56 :

#7625 -- Lees (south-side) / Main

5 Rideau, 55 Westgate, 56 Tunney's Pasture
Bus Stop (560#) not in use Alternate Stop

#7633 -- Hawthorne (north-side) / Colonel By

#7634 -- Hawthorne (north-side) / Main 

Detour: Parkdale Avenue closure

Routes: 54

Date effective: September 29, 2023

On Friday, September 29 at 6 pm until Sunday, October 1 at 5 pm,  Route 54 will be detoured due to the closure of Parkdale Avenue between Burnside Avenue to Emmerson Avenue for the removal of the tower crane at 99 Parkdale. Please allow a few extra minutes for your travels. 

Affected Stops

Bus Stop (560#) not in use Alternate Stop
#5712 -- Colombine (south-side) / Parkdale #8960 -- Tunney’s Pasture / Colombine
#7345 -- Parkdale (west-side) / Burnside
#8059 -- Parkdale (west-side) / Lyndale No alternative stop
#8050 -- Scott (north-side) / Parkdale No alternative stop

Detour Routing

Route 54 Tunney’s Pasture: From Tunney’s Pasture driveway northbound, left onto Colombine, left onto Tunney’s Pasture driveway southbound, left Sorrel, right Tunney’s Pasture Driveway, left onto Tunney’s Pasture Driveway, right onto Scott, and then continue to regular routing.

Detour Map

Map for Route 54. Detour: Parkdale Avenue closure

Detour: Bronson Avenue closure

Routes: 10

Date effective: September 27, 2023

On Wednesday, September 27 at 6 am until Thursday, October 12 at 10 pm, Route 10 will be detoured due to the closure of Bronson Avenue between Slater Street and Laurier Avenue for as a part of the AQSB project. Please allow a few extra minutes for your travels.

Affected Stops

10 Lyon
Bus Stop (560#) not in use Alternate Stop
#3005 -- Slater (south-side) / Bay #6627 -- Bronson (east-side) / Laurier
#7689 -- Bay (east-side) / Queen No alternative stop
#3051 -- Lyon B No alternative stop
10 Hurdman
Bus Stop (560#) not in use Alternate Stop
#3004 -- Albert (north-side) / Bay #3051 -- Lyon A

Detour Routing

Route 10 Lyon: From Bronson, right onto Laurier, left onto Kent, left onto Queen, left onto Lyon to Lyon Station Platform A.

Route 10 Hurdman: From Lyon, continue on Lyon, right onto Laurier, left onto Bronson, and then continue to regular routing.

Detour Map

Map for Route 10. Detour: Bronson Avenue closure

Detour: Hawthorne Street closure (weekends)

Routes: 5, 55, 56

Date effective: September 29, 2023

On Friday, September 29 at 7 pm until Monday, October 3 at 6 am, Routes 5, 55, and 56* will be detoured due to the closure of Hawthorne Street between Main Street and Colonel By Drive as part of the “Greenfield Avenue, Main Street, Hawthorne Avenue et al. Reconstruction” project. Please allow a few extra minutes for your travels.

*Route 56 will be only detoured on October 2nd.

Affected Stops

5 Billings Bridge
Bus Stop (560#) not in use Alternate Stop

#2447 -- Hawthorne (south-side) / Colonel By

#7624 -- Lees (north-side) / Main

#7635 -- Main (west-side) / Graham

5 Rideau
Bus Stop (560#) not in use Alternate Stop

#7633 -- Hawthorne (north-side) / Colonel By

#6799 -- Main (east-side) / Lees

#7634 -- Hawthorne (north-side) / Main

#2034 -- Catherine (north-side) / Elgin (temp location)

#2466 -- Argyle (south-side) / Elgin (temp location) 
55 Elmvale
Bus Stop (560#) not in use Alternate Stop

#2447 -- Hawthorne (south-side) / Colonel By

#7626 -- Main (east-side) / Harvey
55 Westgate
Bus Stop (560#) not in use Alternate Stop

#7633 -- Hawthorne (north-side) / Colonel By

#6799 -- Main (east-side) / Lees

#7634 -- Hawthorne (north-side) / Main

#2034 -- Catherine (north-side) / Elgin (temp location)

#7668 -- Catherine (north-side) / O’Connor

#7042 -- Greenfield (north-side) / Havelock

#6799 -- Main (east-side) / Lees

#7627 -- Main (west-side) / Harvey

56 Tunney's Pasture
Bus Stop (560#) not in use Alternate Stop

#7634 -- Hawthorne (north-side) / Main

#2428 -- Metcalfe (east-side) / Pretoria
56 King Edward
Bus Stop (560#) not in use Alternate Stop

#7625 -- Lees (south-side) / Main

#7622 -- Lees (south-side) / Brunswick

#1268 -- Lees (south-side) / Rosemere

#6800 -- Lees (south-side) / Concord

Detour Routing

Route 5 Rideau: From Main/ Hawthorne, continue on Main, right onto Greenfield, right onto Highway 417 westbound on-ramp, continue on Highway 417, exit on Metcalfe, right onto Argyle, left onto Elgin, and then continue to regular routing.

Route 5 Billings Bridge: From Elgin, right onto Catherine, left onto O’Connor, left onto Isabella, left onto Highway 417 eastbound on-ramp, continue on Highway 417, exit on Lees, right onto Lees, left onto Main, and then continue to regular routing.

Route 55 Westgate: From Greenfield, left onto Highway 417 westbound on-ramp, continue on Highway 417, exit on Catherine, and then continue to regular routing.

Route 55 Elmvale: From Isabella, left onto Highway 417 eastbound on-ramp, continue on Highway 417, exit on Lees, right onto Lees, right onto Main, and then continue to regular routing.

Route 56 Tunney’s Pasture: From Main/ Hawthorne, continue on Main, right onto Greenfield, right onto Highway 417 westbound on-ramp, continue on Highway 417, exit Metcalfe, continue on Catherine, left onto O’Connor, left onto Isabella, right onto Elgin, right onto Queen Elizabeth, right onto Pretoria, and then continue to regular routing.

Route 56 King Edward**: From Isabella, left onto Highway 417 eastbound on-ramp, continue on Highway 417, exit Lees, left onto Lees, and then continue to regular routing.

** Route 56 King Edward trips starting at Hazel/ Deschatelets are not impacted by this detour.

Detour Maps

Map for Route 5. Detour: Hawthorne Street closureMap for Route 55. Detour: Hawthorne Street closure

Detour (Permanent): Slater Street & Commissioner Street closure

Routes: 10, 16, 57, 61, 75

Date effective: September 18, 2023

On Monday, September 18 at 9 am, Routes 10, 16, N57, N61, N75 and R1 will be detoured permanently due to the closure of Slater Street between Empress Avenue to Bronson Avenue and Commissioner Street between Albert Street to Slater Street for the AQSB project. Please allow a few extra minutes for your travels.

Detour Routing

Route 10 Hurdman: From Albert Street, left onto Bronson, and then continue to regular routing.

Routes 16 Main, N57, N61, N75, R1 downtown direction: From Albert and Slater, continue on Albert, right onto Bronson, left onto Slater, and then continue to regular routing.

Detour Map

Map for Route 10, 16, N57, N61, N75, R1. Detour (Permanent): Slater Street & Commissioner Street closure

Detour: Gerry Lalonde Drive closure

Routes: 234

Date effective: September 18, 2023

On Monday, September 18 at 5 am until Friday, October 6 at 8 pm, Route 234 will be detoured due to the closure of Gerry Lalonde Drive between Bluestone Private and Lerta Way for development work. Please allow a few extra minutes for your travels.

Affected Stops

234 Tenth line
Bus Stop (560#) not in use Alternate Stop

#5920 -- Gerry Lalonde / Tenth Line

Temporary stop -- Tenth Line (west-side) / Gerry Lalonde

#5157 -- Gerry Lalonde (north-side) / Petrichor

Temporary Stop -- Gerry Lalonde (north-side) / Petrichor

Detour Routing

Route 234 Blair: From Gerry Lalonde/ Strasbourg, right onto Strasbourg, left onto Brian Coburn, left onto Tenth Line, and then continue to regular routing.

Route 234 Tenth Line: From Tenth Line/ Gerry Lalonde, continue on Tenth Line, right onto Brian Coburn, right onto Strasbourg, left onto Gerry Lalonde, and then continue to regular routing.

Detour Map

Map for Route 
234. Gerry Lalonde Detour

Detour extended: Pleasant Park Road

Routes: 49

Date effective: June 19, 2023

On Monday, June 19 at 7 am until Sunday, October 1 at 11 pm, Route 49 will be detoured due to the closure of Pleasant Park Road at Valley Drive for capital project. Please allow a few extra minutes for your travels.

Affected Stops

Bus Stop (560#) not in use Routes Alternate Stop

#6874 -- Bronson (west-side) / Plymouth 

  • 49 Hurdman

Saunderson (east-side) / Pleasant Park

#8347 -- St-Laurent (west-side) / Connery

#7285 -- St-Laurent (west-side) / Joliffe 

#8348 -- St-Laurent (west-side) / Foley

#5804 -- Halifax (east-side) / Dakota 

There aren't any stops not in use for this route.

  • 49 Elmvale
#7284 -- St-Laurent (east-side) / Connery

#7288 -- St-Laurent (east-side) / Walkley

#5803 -- Halifax (west-side) / AD. 2215

#7286 -- St-Laurent (east-side) / Joliffe 

Detour routing 

49 Hurdman: From St-Laurent, turn right onto Walkley, right onto Halifax, right onto Saunderson, left onto Pleasant Park to regular route. 

49 Elmavale: From Pleasant Park, turn right onto Saunderson, left onto Halifax, left onto Walkley, left onto St-Laurent to regular route.

O-Train Line 1: Peak-period service starting Monday, September 11, 2023

Routes: 1 O-Train

Date effective: September 08, 2023

Peak-period O-Train Line 1 service

Starting Monday, September 11

A limited number of double car trains will run along with single car trains, during weekday peak hours of service. Platform signage and station announcements will help guide customers to boarding locations.

  • Shuttle Express between Tunney's Pasture station and downtown is no longer operating.
  • Shuttle Express between Blair station and downtown will continue to operate:

Mornings between 6:30 am and 9:00 am

  •  From Blair Station to Kent with service on Mackenzie King Bridge and on Albert Street.

Afternoons between 3:00 pm and 6:00 pm

  •   From Kent to Blair Station with service on Slater Street and Mackenzie King Bridge.

O-Train Line 1 hours of operation

Monday to Thursday

5 am to 1 am

Friday

5 am to 2 am

Saturday

6 am to 2 am

Sunday

8 am to 11 pm

  • Single-car trains are a bit different than what you have been used to. We've installed decals on platforms to show you where to board the train or check out the video! Please leave space in the Cooperative Seating area for those who need it.

Detour: Seneca Street and Grove Avenue closure

Routes: 7

Date effective: September 05, 2023

On Tuesday, September 5 at 5 am until Friday, December 15 at 7 pm, routes 7 St-Laurent will be detoured due to the closure of Seneca Street from Sunnyside Avenue to Grove Avenue and Grove Avenue from Seneca Street to Bank Street for the Sewer and Watermain Renewal project. Please allow extra time for your travels.

Affected Stops

7 St-Laurent

Bus Stop (560#) not in use Alternate Stop

#6737 -- Seneca (west-side) / Glen

#6683 -- Sunnyside (south-side) / Seneca

#6738 -- Grove (south-side) / Seneca

#6685 -- Grove (south-side) / Leonard

Sunnyside (south-side) / Leonard

#6686 -- Grove (south-side) / Grosvenor

Sunnyside (south-side) / Grosvenor

#6687 -- Grove (south-side) / Bank

#7655 -- Bank (east-side) / Sunnyside

#2414 -- Bank (east-side) / Belmont

Detour Routing

Route 7 St-Laurent: From Sunnyside/Seneca, continue on Sunnyside, left onto Bank and continue to regular routing.

Detour Maps

Map for Route 7. Seneca & Grove Detour

Detour: Chamberlain Avenue closure

Routes: 55

Date effective: August 02, 2023

Wednesday, August 2 at the start of service until further notice, Routes 55 Elmvale will be detoured due to the closure of Chamberlain Avenue from Bronson Ave to Bank Street for work. Please allow extra time for your travels.

Affected Stops

Bus Stop (560#) not in use Routes Alternate Stop

#6866--Bronson (east-side) / Clemow

  • 55 Elmvale

#6856--Glebe (south-side) / Bronson

#1585--Bronson (east-side) / Chamberlain

#6856--Glebe (south-side) / Bronson

#6887--Chamberlain (south-side) / Percy

#6670--Glebe (south-side) / Percy

#6850--Chamberlain (south-side) / Kent

#6844--Bank (east-side) / Isabella

or

#6673--Glebe (south-side) / Lyon

#6677--Chamberlain (south-side) / Bank

#6844--Bank (east-side) / Isabella

Detour Routing

Route 55 Elmvale: From Carling, continue on Glebe, left onto Bank, right onyo Isabella and then continue to regular routing.

Route 55 Elmvale (Double deckers only): From Carling, left onto Bronson, right onto Gladstone, right onto Bank, left onto Isabella and then continue to regular routing.

Detour Maps

Map for Route 90 Hurdman, 92 Hurdman, 96 Merivale/Hunt Club, 96 Airport, 99 Barrhaven Centre

Detour: R1 on Albert/Slater

Routes: 1 O-Train

Stations: Lyon, Parliament

Date effective: July 21, 2023

Starting at 5 am on Friday, July 21 until further notice: R1 buses will use Albert/Slater streets instead of Queen Street to reduce delays and avoid traffic. Please allow extra time for your travels.

Affected Stops

Bus Stop (560#) not in use Routes Alternate Stop

#3051 -- Lyon B

  • R1 Blair

Slater (south-side) / Lyon

#3052 -- Parliament A

Slater (south-side) / Bank

#3051 -- Lyon A

  • R1 Tunney's Pasture

Albert (north-side) / Kent

#3052 -- Parliament B

Albert (north-side) / Bank

Detour Routing

R1 Tunney's Pasture: From Rideau, turn left onto Elgin, right onto Albert, continue onto Scott, and right into Tunney’s Pasture Station.

R1 Blair: From Tunney’s Pasture Station, turn left onto Scott, continue onto Albert, continue onto Slater, turn left onto Elgin, right onto Rideau, and continue regular routing.

Detour Map

Detour extended: Summerville Avenue

Routes: 53, 114

Date effective: June 26, 2023

From Monday, June 26 at 8:30 and until further notice, Routes 53 and 114 will be detoured off of Summerville avenue, between Prince and Silver, for construction work. Please allow a few extra minutes for your travels.

Affected Stops

Bus Stop (560#) not in use Routes Alternate Stop

#7462 -- Summerville (south-side) / Silver

  • 53 Tunney's Pasture
  • 114 Rideau

#4805 -- Summerville (south-side) / Silver

#7460 -- Summerville (north-side) / Prince

  • 53 Carlington
  • 114 Carlington

#7461 -- Summerville (north-side) / Silver

Detour Routing

53 Tunney’s Pasture: From Merivale, turn right onto Summerville, right onto Prince, left onto Trenton, left onto Silver, right onto Summerville and then continue to regular routing.

53 Carlington: From Summerville, turn left onto Silver, right onto Trenton, right onto Prince, left onto Summerville and then continue to regular routing.

114 Rideau: From Merivale, turn right onto Summerville, right onto Prince, left onto Trenton, left onto Silver, right onto Summerville and then continue to regular routing.

114 Carlington: From Summerville, turn left onto Silver, right onto Trenton, right onto Prince, left onto Summerville and then continue to regular routing.

Detour Map

Map for Routes 53 and 114, Summerville detour for construction

Routes 12 and 15 return to normal service on Montréal Road

Routes: 12, 15

Date effective: April 23, 2023

Routes 12 and 15 will be returning to their pre-construction routing, with schedules similar to those that were in place prior to construction detours. Use the Travel Planner to plan your trip in advance.

  • Route 12 will operate from Blair Station to Parliament Station seven days per week and will no longer serve St-Laurent Station. The downtown routing will operate via Elgin and Queen streets instead of Wellington Street.
  • Route 15 will operate between Blair Station and Gatineau during weekday peak periods only, and will no longer operate in the midday or evening, nor on weekends, nor via Blair Road.

Map

Map of routes 12 and 15

Detour: Richmond Road closure

Routes: 11

Date effective: September 11, 2022

From Sunday, September 11, 2022 at 7:00 pm until Saturday, December 3, 2023 at 7:00 pm: Route 11 Lincoln Fields will be detoured from Richmond Road westbound between New Orchard Avenue and McEwen Avenue for construction. Please allow extra time for your travels.

Affected stops

Bus stop (560#) not in use Routes Alternate stop
#6261 -- Richmond (north-side) / Orchard
  • 11 Lincoln Fields
#2475 -- Ambleside (south-side) / McEwen
#6262 -- Richmond (north-side) / Orchard #5716 -- McEwan (west-side) / Richmond
#6258 -- Richmond (north-side) / Orchard #4937 -- Richmond (south-side) / New Orchard North
#4935 -- Richmond (north-side) / Orchard #6260 -- Richmond (south-side) / McEwen

Detour routing

11 Lincoln Fields: From Richmond / New Orchard, turn right onto New Orchard, left onto Ambleside, continue onto McEwen, turn right onto Richmond, and continue to regular routing.

Detour map

11 Lincoln Fields

Map for Route 11 Bayshore detour from Richmond Road.

Detour: Transitway (Weekends, Sir John A. MacDonald Parkway to Churchill)

Routes: 57, 61, 63, 75, 87

Date effective: May 12, 2023

Starting May 12 until October 9, every weekend between 10:30 pm Friday and 6:00 am Monday: westbound Routes for the 57, 61, 62, 63, 74, 75, and 87 will be detoured from Sir John A. MacDonald Parkway between Vimy Place and Carling Avenue to accommodate Stage 2 work and NCC Weekend Bikedays.

Affected stops

Bus stop (560#) not in use Routes Alternate stop
#3013 -- Dominion 1A
  • 61 Stittsville
  • 62 Stittsville & Terry Fox
  • 63 BriarBrook via Innovation
  • 74 Nepean Woods
  • 75 Barrhaven
  • 87 Baseline
#7380-- Churchill / Scott
#3014 -- Lincoln Fields 1A
  • 61 Stittsville
  • 62 Stittsville & Terry Fox
  • 63 BriarBrook and Innovation
#3014 -- Lincoln Fields 3B
#3014 -- Lincoln Fields 1B
  • 74 Nepean Woods
  • 75 Barrhaven Centre
There aren't any more stops not in use. This is an additional stop for customers traveling on these routes.
  • 51 Britannia
  • 61 Stittsville
  • 62 Stittsville & Terry Fox
  • 63 BriarBrook via Innovation
  • 74 Nepean Woods
  • 75 Barrhaven
  • 85 Bayshore
  • 87 Baseline
#3014 -- Lincoln Fields 5A
#4944 -- Woodroffe (west-side) / Saunders
  • 87 Baseline
#6244 -- Woodroffe (west-side) / Knightsbridge
#1832 -- Woodroffe (west-side) / Richmond
#3013 -- Dominion 2A
  • 62 Tunney's Pasture
  • 63 Tunney's Pasture
  • 74 Tunney's Pasture
  • 75 Tunney's Pasutre & Gatineau & N Rideau
  • 87 Tunney's Pasture
#7379 -- Churchill / Scott
#4942 -- Woodroffe / Saunders (eastside)
  • 87 Tunney's Pasture
#6472 -- Woodroffe / Knightsbridge (eastside)

Detour routing

61 Stittsville, 62 Stittsville & Terry Fox, 63 Briarbrook and Innovation, 74 Riverview, 75 Barrhaven: From Westboro Station turn right onto Scott, left onto Churchill, right onto Richmond, left onto Woodroffe, right onto Carling, right into Lincoln Fields Station to continue to regular routing.

61 Tunney's Pasture, 62 Tunney's Pasture, 63 Tunney's Pasture, 74 Tunney's Pasture, 75 Tunney's Pasture & Gatineau & N Rideau: From Lincoln Fields Station turn left onto Carling , left onto Woodroffe, right onto Richmond, left onto Churchill, right onto Scott to Westboro Station to continue regular routing.

87 Baseline: From Westboro Station turn right onto Scott, left onto Churchill, right onto Richmond, then left onto Woodroffe to continue to regular routing.

87 Tunney's Pasture: From Woodroffe turn right onto Richmond, left onto Churchill, right onto Scott to Westboro Station to continue regular routing.

Stations & Elevators (4)

Billings Bridge Station: Southbound platform closure

Stations: Billings Bridge

Date effective: August 14, 2023

Billings Bridge Soutbound elevator and stairs:

From Monday, August 14 at 9:30 am untill Friday, October 20 at 9:30 am. The southbound elevator and staircase at Billings Bridge Station is out of service for Southbound Platform's concrete repairs. We regret any inconvenience this may cause.

How to access the soutbound platform:

To access the southbound platform, customers are advised to use our new accessible ramp.

For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.

Leitrim Station: South platform closure

Stations: Leitrim

Date effective: August 08, 2023

Tuesday August 8, at the start of service until further notice:

  • Stops 1A and 2A will be relocated temporarily to the north side of the platform due to construction.
  • The pathway between Leitrim Park & Ride and Quinn Rd will be closed during this temporary condition. Customers can use Route 93 at Albion/ Quinn-Fenton for access to/from the station. Cyclists can access the station via bike lanes on Albion and Leitrim, and operate in mixed traffic on Gilligan between Leitrim and the new Park & Ride lot access. Bike parking will continue to be provided on platform 1A.

Elevator: South Keys Station

Stations: South Keys

Date effective: September 26, 2023

South Keys Southbound elevator # 38:


The southbound elevator at South Keys Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.

Customers requiring the use of an elevator to access the northbound platform are advised to take Route 6 to the Bank Street side of the South Keys Shopping Centre. 

For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.

Queensway Station: Elevators

Stations: Queensway

Date effective: May 11, 2023

 Queensway Station northbound and southbound West elevators 3A and 1A:


The northbound and southbound elevators on the west side of Queensway Station are out of service for unforeseen maintenance. We expect the elevators to be out of service for a few days and regret any inconvenience this may cause.

Customers requiring the use of an elevator to access another platform may be to use the one at the other end of the platform. For example:  if you are getting off on the lower westbound platform and require access to the upper westbound platform, you will need to go to the other elevator on the westbound platform, take the elevator to the upper level, go to the other end of the platform and take the elevator down. Once down, go to the other end of the platform and take the elevator back up to the upper westbound platform.

For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.