Alerts
Register for alertsDetours / Route changes (7)
Detour: Queen Elizabeth Drive
Routes: 5, 55
Date effective: January 15, 2022
Every Saturday at 9:00 am until Sunday at 5:00 pm, beginning Saturday, January 15, Routes 5 Rideau and 55 Westgate will be detoured from Queen Elizabeth Drive between Fifth Avenue and Somerset Street for non-motorized recreational activity. Please allow a few extra minutes for your travels.
Affected stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
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#2034 -- Queen Elizabeth (east-side) / Pretoria Bridge |
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Catherine (north-side) / Elgin |
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#2466 -- Catherine (north-side) / Elgin |
Argyle (south-side) / Elgin | |
| Catherine (north-side) / Elgin |
Detour routing
5 Rideau: From Elgin and Pretoria, turn left onto Catherine, right onto Metcalfe, right onto Argyle, left onto Elgin, and continue to regular routing.
55 Westgate: From Elgin and Pretoria, turn left onto Catherine, and continue to regular routing.
Detour maps
Routes 5 Rideau and 55 Westgate
Detour: Lincoln Fields Shopping Centre
Routes: 11, 51, 153
Date effective: December 10, 2021
The new mall roadway at Lincoln Fields Shopping Centre has opened. Starting 7:00 am, Friday, December 10, Routes 11, 51, and 153 and stops will be adjusted to use the new connection through the mall roadway.
Affected Stops
| Bus Stop (560#) not in use | Routes | Alternate Stop |
|---|---|---|
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#8674 -- Lincoln Fields mall east |
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#4993 -- Croydon (east-side) / Lincoln Fields mall |
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#8573 -- Lincoln Fields mall west |
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#5837 -- Croydon (west-side) / Bond |
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#2786 -- Carling (north-side) / Tavistock |
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New stops beside Metro grocery store |
| #4993 -- Croydon (east-side) / Lincoln Fields mall | ||
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#5657 -- Carling (south-side) / Tavistock |
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| #5837 -- Croydon (west-side) / Bond |
Detour Routing
11 Bayshore: From Richmond, turn left Assaly, continue roadway behind Metro, left onto roadway at west side of Metro, continue southbound toward Carling, turn left onto Carling, continue regular route to Lincoln Fields Station and back to Carling.
From Carling, turn right into mall entrance, continue roadway on west side of Metro, turn right onto mall roadway, continue onto Assaly, turn left onto Richmond, and then continue to regular routing.
11 Parliament ~ Parlement: From Richmond, turn right Assaly, continue roadway behind Metro, left onto roadway at west side of Metro, continue southbound toward Carling, turn left onto Carling, continue regular route to Lincoln Fields Station and back to Carling.
From Carling, turn right into mall entrance, continue roadway on west side of Metro, turn right onto mall roadway, continue onto Assaly, turn right onto Richmond, and then continue to regular routing.
51 Tunney's Pasture: From Richmond, turn right onto Croydon, left onto Carling, and then continue to regular routing.
51 Britannia: From Carling, turn right onto Croydon, left onto Richmond, and then continue to regular routing.
153 Tunney's Pasture: From Carling, turn right into mall entrance, continue onto roadway on west side of Metro, turn right into mall roadway, continue onto Assaly, turn right onto Richmond, and then continue to regular routing.
153 Lincoln Fields: From Richmond, turn left onto Assaly, continue onto roadway behind Metro, turn left onto roadway on west side of Metro, right onto mall roadway, continue southbound toward Carling, turn left onto Carling, and then continue to regular routing.
Detour Maps
Routes 11, 51, and 153
Winter service changes
Date effective: December 19, 2021
Winter service is starting on Sunday, December 19. Use the Travel Planner or view the route schedules to check if your regular trips are affected.
- Christmas Day and New Year's Day will operate on a Sunday schedule.
- Trip adjustments will be introduced to match seasonal ridership.
- NEW special school routes added to serve Earl of March Secondary School, John McCrae Secondary School, Merivale High School, and St. Mother Teresa High School.
- Highway 417 westbound off-ramp at Pinecrest will be closed to all vehicles, including buses, for Stage 2 construction.
- Impacts to various routes due to ongoing construction.
Pinecrest WB off-ramp closure
Routes: 257, 404, 406, 454
Stations: Lincoln Fields, Pinecrest
Date effective: December 19, 2021
From Sunday, December 19 at 3:00 am until Sunday, April 17 at 3:00 am, Routes 61 Stittsville, 62 Stittsville & Terry Fox, 63 Briarbrook via Innovation, 64 Morgan's Grant via Innovation, 66 Kanata-Soldant, 257 Bridlewood, 258 Grandview, 282 Trend-Arlington, 283 Richmond / Munster, 303 Dunrobin / Stittsville, 404 Canadian Tire Centre, 406 Canadian Tire Centre, and 454 Terry Fox will be detoured from the Pinecrest westbound off-ramp.
Affected stops
| Bus stop (560#) not in use | Routes | |
|---|---|---|
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#3019 -- Pinecrest 1A |
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Customers can connect to Pinecrest Station by boarding Routes 61, 62, 282, or 283 at Lincoln Fields Station. |
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Customers destined to Kanata North via Route 63/64 can board Routes 61/62 to Moodie Station and transfer at the same platform. |
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Customers can connect to this route by boarding Route 404. |
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#3050 -- Bayshore 1A |
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#3014 -- Lincoln Fields 1A |
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#3014 -- Lincoln Fields 1B |
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Detour routing
61 Stittsville, 62 Stittsville & Terry Fox, 282 Trend-Arlington, 404 Canadian Tire Centre: From Sir John A. MacDonald, turn left into Lincoln Fields, right onto Carling, left onto Richmond, left onto Pinecrest, right into Pinecrest Station and continue to regular routing.
283 Richmond / Munster: From Sir John A. MacDonald, turn left into Lincoln Fields, right onto Carling, left onto Richmond, left onto Pinecrest, right onto Highway 417 and continue to regular routing.
63 Briarbrook via Innovation, 64 Morgan's Grant via Innovation, 66 Kanata-Soldant, 257 Bridlewood, 258 Grandview, 406 Canadian tire Centre, 454 Terry Fox: From Highway 417, exit at Bayshore, turn left onto Woodbridge, left onto Bayshore Mall roadway, right into Bayshore Station, right onto Transitway westbound, and continue to regular routing.
301 Richmond / Stittsville, 303 Dunrobin / Stittsville: From Lincoln Fields, turn righ onto Carling, left onto Pinecrest, right into Pinecrest Station and continue to regular routing.
Detour maps
Routes 61 Stittsville, 62 Stittsville & Terry Fox, 282 Trend-Arlington, 283 Richmond / Munster, 301 Richmond / Stittsville, 303 Dunrobin / Stittsville, 404 Canadian Tire Centre
Routes 63 Briarbrook & 64 Morgan’s Grant via Innovation, 66 Kanata-Soldant, 257 Bridlewood, 258 Grandview, 406 Canadian Tire Centre, 454 Terry Fox
Detour: Trim Road realignment and Trim Station adjustments
Routes: 38, 39, 139, 221
Date effective: August 12, 2021
On Thursday August 12, at 12:00 pm, Routes 38, 39, 139, and 221 will be on detour due to closure of Trim Road between Dairy Road and Jeanne D’Arc for construction of Stage 2. Please allow a few extra minutes for your travels.
Affected Stops
| Bus Stop (560#) not in use | Alternate Service |
|---|---|
|
#6353 -- Trim (West-side) / R.R. 174 |
Temporary Stop -- Jeanne d’Arc North (North-side) / Trim |
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#6354 -- Trim (East-side) / R.R. 174 |
Temporary Stop -- Jeanne d’Arc North (South-side) / Trim |
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#3029 -- Trim 2A |
Temporary Stop -- South Frontage (South-side) / Park & Ride |
Detour Routing
38 Blair: From South Frontage / Park & Ride, turn left onto Re-aligned Trim, continue on Jeanne d’Arc North, left onto Jeanne d’Arc North and then continue to regular routing.
39 Blair & N Rideau (From Taylor Creek): From Taylor Creek, turn left onto Trim northbound, right onto South Frontage, left onto Re-aligned Trim, left onto R.R. 174 westbound and then continue to regular routing.
39 Blair & N Rideau (From Millennium Station): From Trim, turn right onto South Frontage, left onto Re-aligned Trim, left onto R.R. 174 westbound and then continue to regular routing.
39 Millennium: From Trim Station, turn right onto South Frontage and then continue to regular routing.
221 Blair: From Trim northbound, turn right onto South Frontage, left onto Re-aligned Trim, left onto R.R. 174 westbound and then continue to regular routing.
Detour Maps
Route 38 Blair
Route 39 Millennium
Routes 39 and 221
Routes 139 Place d’Orléans and 139 Petrie Island
Detour: Moodie Station relocation
Routes: 404, 406, 454, 660, 661
Date effective: September 05, 2021
Starting 3 am on Sunday September 5, Routes 58, 61, 62, 63, 64, 66, 158, 252, 256, 257, 261, 262, 263, 264, 265, 267, 268, 301, 303, 404, 406, 454, 660, 661 will be on detour due to Moodie Station being temporarily relocated and the Transitway between Holly Acres and Moodie closing for construction of Stage 2. Please allow a few extra minutes for your travels.
Additional Stops
| Bus stops (560#) | Added Route(s) |
|---|---|
| #6461 -- Moodie D |
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| #0315 -- Moodie F | |
| #1336 -- Murmansk Run (West-side) / Carling Campus |
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| #8492 -- Hyena (West-side) / Carling Campus | |
| #1827 -- Moodie (West-side) / Crystal Bay Education Centre |
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| #1939 -- Moodie (East-side) / A.D 185 |
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Affected stops
| Bus stops (560#) not in use | Route(s) | Alternate stop |
|---|---|---|
| #3042 -- Moodie A |
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#6480 -- Moodie A |
| #3042 -- Moodie B |
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#6478 -- Moodie B |
| #3042 -- Moodie C |
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#7692 -- Moodie C |
| #3042 -- Moodie E |
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#6284 -- Moodie E |
| #1378 -- Abbott Point of Care (North-side) / Moodie |
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#1379 -- Abbott Point of Care (South-side) Moodie |
Detour Routing
57 Bells Corners: From Fitzgerald / Moodie, turn left onto Moodie, left onto Carling, left onto Hyena, left onto Murmansk Run, right onto Hyena and then continue to Bus stop.
57 Tunney’s Pasture: From Murmansk Run / Carling, turn right onto Hyena, left onto Atlantic Crossing, right onto Moodie and then continue to regular routing.
58 Moodie: From Carling, turn left onto Hyena, left onto Murmansk Run, right onto Hyena, left onto Atlantic Crossing, right onto Moodie, left onto Abbot Point Of Care Roadway and then continue to Bus stop.
58 Lincoln Fields: From Abbot Point of Care / Moodie, turn right onto Corkstown, right onto Moodie, left onto Carling, left onto Hyena, left onto Murmansk Run, right onto Hyena, left onto Atlantic Crossing, left onto Moodie, right onto Carling and then continue to regular routing.
61 Stittsville, 62 Stittsville & Terry Fox, 63 Briarbrook, 64 Morgan’s Grant: From Bayshore Station, continue the Transitway to Holly Acres, continue Highway 417 westbound, Exit Moodie, service stop on Moodie westbound off-ramp, cross over Moodie, continue Highway 417 westbound and then continue to regular routing.
61 Tunney’s Pasture, 62 Tunney’s Pasture, 63 Tunney’s Pasture, 64 Tunney’s Pasture: From Highway 417 westbound, exit Moodie, service stop on eastbound off-ramp, cross over Moodie, continue Highway 417 eastbound, left onto Holly Acres, right onto the Transitway and then continue to regular routing.
66 Kanata-Solandt: From Transitway / Holly Acres, continue Highway 417 westbound Exit Moodie, ramp to Moodie northbound and then continue to regular routing.
66 Gatineau: From Moodie southbound, turn right onto the Ramp to Highway 417 eastbound, left onto Holly Acres, right onto the Transitway and then continue to regular routing.
158 Hannel, 252 Tunney’s Pasture, 256 Tunney’s Pasture : From Moodie northbound, turn right onto Highway 417 eastbound, left onto Holly Acres, right onto the Transitway and then continue to regular routing.
158 Bayshore, 252 Fernbank, 256 Bridlewood: From Transitway / Holly Acres, continue Ramp to Highway 417 westbound, turn left onto Moodie and then continue to regular routing.
301 Richmond/Stittsville, 303 Dunrobin-Carp/Bayshore, 404 Canadian Tire Centre, 406 Canadian Tire Centre, 454 Terry Fox, 660 Innovation, 661 Terry Fox: From Transitway / Holly Acres, continue ramp to Highway westbound Exit Moodie, service stop on off-ramp, cross over Moodie, continue Highway 417 westbound and then continue to regular routing.
301 Bayshore/Carlingwood, 303 Carlingwood, 404 Tunney’s Pasture, 406 Tunney’s Pasture, 454 Lansdowne Park, 660 Bell High School, 661 Bell High School: From Highway 417 eastbound, service stop on off-ramp, cross over Moodie, continue Highway 417 eastbound, turn left onto Holly Acres, right onto the Transitway and then continue to regular routing.
Detour Map
Stop Closure: Richmond Road Bus Stop Impact
Routes: 153
Date effective: September 21, 2020
Starting 6 am Sept. 21, some stops on Routes 11 Parliament, and 153 Tunney’s Pasture on the south side of Richmond Road are impacted and will be closed for O-Train Stage 2 construction until further notice.
All routes will follow their regular routing.
Affected Stops
| Bus Stop (560#) not in use | Alternate Stop |
|---|---|
| #4937 -- Richmond (South-side) / New Orchard North | #4935 -- Richmond (South-side) / Richardson |
| #6259 -- Richmond (South-side) / Allison | #7515 -- Richmond (South-side) / Woodroffe |
| #7514 -- Richmond (South-side) / Lockhart | #7515 -- Richmond (South-side) / Woodroffe |
| #2459 -- Richmond (South-side) / Sherbourne | #7512 -- Richmond (South-side) / Redwood |
Stop Closure Maps
Route 11
Route 153
Stations & Elevators (8)
Shuttle: Multi-use pathway (Tremblay to St-Laurent Station) closure
Stations: St‑Laurent
Date effective: January 17, 2022
From Monday, January 17 at 7:30 am until Friday January 21 at 5:00 pm, the multi-use pathway from Tremblay Road to St-laurent Station will be closed for watermain work. A shuttle bus will be available to transport pedestrians to and from Tremblay Road and St-Laurent Station. Please allow a few extra minutes for your travels.
Shuttle hours of operation and frequency
| Time of Day | Frequency |
|---|---|
|
6:00 am to 10:00 pm |
20 minutes |
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10:00 pm to 6:00 am |
30 minutes |
Affected stops
| Not in use | Alternate service | Bus stops |
|---|---|---|
| Multi-use pathway | Shuttle bus | #3025 -- St-Laurent D (pick-up) |
| #3025 -- St-Laurent B (drop-off) | ||
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Tremblay (south-side) / Avenue S |
Routing
Shuttle bus: From St-Laurent Station platform D, continue onto St-Laurent, turn left onto Coventry, left onto Belfast, left onto Tremblay, continue to temporary stop at Tremblay and Avenue S, turn left onto St-Laurent, right into St-Laurent Station to platform B.
Map
Shuttle bus routing to and from Tremblay Road and St-Laurent Station
Queensway Station 2A relocation
Stations: Queensway
Date effective: December 19, 2021
From Sunday, December 19, the east-side of the Transitway at Queensway Station, platform, and amenities (stairwells and elevators) will be closed. The two southbound lanes of the Transitway will be converted to one northbound lane and one southbound lane to facilitate Stage 2 construction.
Following this closure, Queensway Station 2A will be permanently relocated 60 metres north of the Queensway Overpass.
For pedestrians, all access to the relocated 2A platform will be from the west-side of the Transitway, via the Multi-Use Pathway. There will then be an at-grade and stop-controlled crossing on the Transitway to the relocated stop. The stairwells and elevators on the west-side of the station will remain open for access to the upper level.
Affected Stops
| Bus stop (560#) not in use | Routes | Alternate stop |
|---|---|---|
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#3015 -- Queensway 2A |
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#3015 -- Queensway 2A |
Detour Maps
Queensway Station
Accessible fare gates at Line 1 stations
Stations: Bayview, Blair, Cyrville, Hurdman, Lees, Lyon, Parliament , Pimisi, Rideau, St‑Laurent, Tremblay, Tunney’s Pasture, uOttawa
Date effective: May 04, 2021
At Line 1 stations, the card reader on the top of the wide and accessible fare gates is temporarily unavailable. Customers can tap at the card reader on the front of the fare gate. Use of the top card reader will return once system upgrades are completed.
For assistance, video chat with a Customer Service Representative at a ticket machine or call us at 613-560-5000 (TTY: 613-741-5280).
Limited spaces at Chapel Hill Park & Ride
Stations: Chapel Hill
Date effective: April 21, 2021
Due to low usage of the Chapel Hill Park & Ride during the pandemic, some parking spaces will be temporarily closed off.
Please use other available spaces. We will continue to monitor ridership levels and adjust the number of available parking spaces as required.
Iris Station: Stop 1A relocation & Transitway realignment
Stations: Iris
Date effective: March 25, 2021
Starting Thursday, March 25, Stop 1A at Iris Station will be moved to the north side of Iris Street due to the realignment of the Transitway at Iris Station for Stage 2 work.
All bus routes that currently use the Transitway at Iris Station will be modified to follow the realigned roadway.
Map
South Keys: Multi-use pathway detoured
Stations: South Keys
Date effective: August 10, 2020
Starting Monday, August 10, the multi-use path (MUP) going underneath the Line 2 rail tracks at South Keys Station will be closed. This MUP will be detoured through South Keys Station on the southbound platform and will require the use of the station's stairs and elevators.
A temporary pathway has been constructed connecting the north end of the southbound platform to the existing Sawmill Creek MUP. Signage on site will direct cyclists to dismount and walk when they reach the station platform.
The MUP is expected to reopen when construction on Line 2 is completed.
Heron Station: Elevator
Stations: Heron
Date effective: January 10, 2022
The northbound elevator at Heron Station is out of service.
Heron NB elevator # 33:
The northbound elevator at Heron Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.
Customers requiring the use of an elevator to access the southbound platform are advised to: take any northbound bus at stop 2A to Billings Bridge Station, cross over to the southbound side and take any southbound bus at stop 1A back to Heron Station.
For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.
Billings Bridge Station: Elevator
Stations: Billings Bridge
Date effective: January 05, 2022
Elevators at Billings Bridge Station are out of service for unforeseen maintenance.
Billings Bridge NB elevator # 42:
The northbound elevator at Billings Bridge Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.
Customers requiring the use of an elevator to access the southbound platform are advised to: take any bus at stop 3B to Heron Station stop 1A transfer to required southbound route.
Billings Bridge SB elevator # 43:
The southbound elevator at Billings Bridge Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.
Customers requiring the use of an elevator to access the northbound platform are advised to: take any southbound bus at stop 1A to Heron Station, cross over to the northbound side and take any northbound bus at stop 2A back to Billings Bridge Station.
For Travel Planning assistance, please call 613-560-5000 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.