O-Payment
Tap and ride with O-Payment
O-Payment — pay your fare by tapping your credit card or mobile wallet at fare readers on buses and fare gates at O-Train Line 1 stations.
Tap tip: Avoid accidental charges by only tapping the card you wish to pay with. Tap your card, not your wallet.When you tap your credit card or mobile wallet, the screen on the fare reader or fare gate will turn green and show "Accepted". You will be charged a regular Adult fare. Paper transfers are not issued for O-Payment. Tap using the same credit card or mobile wallet to transfer between trips on buses and the O-Train. You won’t be charged again as long as you are within the regular transfer window.
O-Payment is not available on STO and cannot be used to transfer to Para Transpo. Presto is still your best option if you:
- regularly transfer between OC Transpo and STO.
- regularly transfer between buses, the O-Train and Para Transpo.
- are eligible for a discounted fare.
Ride as much as you want! If you tap outside of the transfer window, you will be charged another Adult fare. But you’ll never be charged more than the price of a DayPass over a period of a day. Each month, you will not be charged more than the price of an Adult monthly pass. The fare is calculated each night and then charged to your card.
The following payment types are accepted:
- Visa card
- Mastercard
- Google Pay
- Apple Pay
The following cards are not accepted:
- American Express
- Prepaid credit cards
- Visa gift card
- Mastercard gift card
- Visa debit
- Mastercard debit
- Debit
O-Payment website
With the O-Payment website you can track your O-Payment trips and payments and print receipts. Track your trips, payments, and print receipts by registering for an account. You'll also find details on all transfers, daily capping and monthly capping that has been applied. Please contact OC Transpo Customer Service at 613-560-5000 for specific questions about credit card charges.
Getting started
Before you are able to register a new account or add a new card to an existing account, you must complete a trip on O-Train or a bus using a credit card or mobile wallet.
Within a day or two, you will then receive a payment charge on your bank statement connected to the trip you completed. It will contain a Service Reference ID (SRID), which is a 13 or 14 character long combination of letters and numbers, and the amount paid for the trip.
Use this information to register or add a new card on the O-Payment website. (Note: The SRID must be entered in uppercase letters). Once you register, you'll be able to track your taps.
Registering and signing in
Don't have an account? Register by clicking the link under the green "Sign in" button, input your email address, a nickname that you wish to assign to this card in the ‘cardholder name’ field, the *SRID and the amount paid. Please read and agree to the terms and conditions and when you are ready, click the “Create” button.
You will receive an email that will walk you through creating a password.
Don’t want to make an account? No problem. Click “Download receipt”. Input the SRID and download a PDF receipt. For a more accessible receipt, please call 613-560-5000.
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Sign in with your email address and password.
Forgot password? Click on the "Reset password" link below the green "Sign in" button. Input your email address. You will receive an email that will walk you through creating a password.
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Your account
Once you're signed in, you'll be able to access the Customer area where you can download receipts from your trips and track your payment history.
Easily switch between English and French using the "EN" and "FR" buttons in the top menu.
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Your Account shows you the registered first and last names. Edit the names or change your password by inputting the current password, and the new password twice.
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Managing your cards
In the Cards section, every card you have added to your account will be listed as blue cards.
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To add a card, click on the blue card with the plus sign. Input a nickname that you wish to assign to this card in the "Cardholder name" field, the *SRID, the amount paid, and then click "Add".
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Click on a blue card to:
- check your card information such as the payment method, ID number, and expiry date.
- review the payment history with details like payment total, date, and time.
- see trip information that includes the route you took and when.
Unlink your cards by clicking on the red button in the bottom left.
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Viewing trips and payments
You can review details by Trip or Payments as well. Filter your trips or payments from a certain date to the present date, using the field at the top left.
Under Trips, see details such as the route taken, date, time, and fare paid. Click on a trip to view additional details like the start and end and location of your trip.
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Under Payments, see details like fare paid and billing date. Click on a payment to view additional details like the route taken and trip date and time. You can also download a receipt here.
Click the image above for a closer look.