COVID‑19 updates
Recent news:
Public transit in Canada's capital
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Services newsCOVID-19 news
Rideau Customer Service Centre reopened
Our Customer Service Centre in the Rideau Centre is now open with reduced hours.
New temporary hours:
Monday to Saturday, 11 am to 7 pm
Sundays, 11 am to 6 pm
Please keep your distance from other customers while waiting or avoid the line by using:
- Prestocard.ca
- Ticket machines at O-Train stations
- Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations
Applications for discounted fares can be submitted by mail or fax.
Events news
BikeDays 2020
Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.
Weekend BikeDays are running now until Sunday, September 6.
We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.
417 Closure - O-Train Bridge Replacement
Starting from July 2 at 8 pm to July 6 at 6 am, Highway 417 will be closed between Bronson and Carling due to the O-Train bridge replacement. This work may cause delays on Routes 10, 53, 55, 56, 80 and 85. Please allow a few extra minutes for your travel.
COVID-19 news
Safer door-to-door
Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.
COVID-19 news
Thank you for wearing a mask
June 22
During the first week that masks were required on OC Transpo over 90% of our customers wore masks.
Thank you for continuing to make transit safer for everyone.
COVID-19 news
Cloth masks on transit: Frequently Asked Questions
Starting June 15, everyone is required to wear a cloth mask before entering a station or boarding an OC Transpo vehicle. Some exceptions apply.
We’re answering your most frequently asked questions about taking transit with a mask.
Read More about Cloth masks on transit: Frequently Asked Questions
COVID-19 news
What we’re doing to keep you safer
June 1
To prepare for increased ridership and normal seasonal service levels, the following health and safety measures will be in place by Monday, June 15:
- Mandatory cloth masks for customers and employees
- Protective shields
- Front-door boarding
- Pay at the front
- Hand sanitizer dispensers at stations
- One customer per trip on Para Transpo
Our goal is to keep our customers and employees as safe as possible.
Services news
Summer Services Changes
As part of the recovery plan, OC Transpo will increase bus service as required through June. On June 28, we will restore normal service levels and create more space for customers on buses and trains.
Services news
Rack & Roll is here !
Rack & Roll is here! Rack & Roll is back this summer with over 700 bike racks installed on buses by early June.
Accessibility news
Cooperative Seating
Did you know? We have seats for persons with mobility issues, require assistive devices (wheelchairs, scooters, walkers, canes), or have small children or open strollers.
Any passenger needing assistance can always ask the driver.
Look for the logo marking the Cooperative Seating area!
Services newsSafety newsAccessibility news
Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet
We are reviewing the stop locations on Innes Rd. in Blackburn Hamlet and want to know what you think. The changes will provide customers who travel along the affected corridor with faster travel times, more reliable trips, and a more comfortable ride.
Read More about Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet
Fares newsCOVID-19 news
EquiPass, Community, and Access discount update
May 15
If your eligibility for the EquiPass and Community Pass expired between February 1 and July 31, 2020 and you have not already renewed your discount, it will be renewed to August 15.
Access Pass discounts will not be automatically renewed. To renew your eligibility for this discount, submit a new Access Pass application.
For renewal applications that have been declined, the discount will not be renewed.
Read More about EquiPass, Community, and Access discount update