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Winter service changes

Winter service starts Sunday, December 25, 2022

Holiday service (December 26, 2022 to January 6, 2023) will operate on a reduced schedule to reflect lower ridership during the holidays.
Route 62 will be modified to bring service closer to businesses on weekends.
Select trips on School Route 671 servicing John McCrae Secondary School will be extended to Apolune Street.
The Rack & Roll winter pilot is happening again this winter! This time, all OC Transpo buses will be equipped with a bike rack.

NEW this winter:

A Severe Storm Schedule will be piloted for buses on weekdays. It will be in effect when 31 cm or more of snow is expected. On weekdays, bus service will be based on a Saturday schedule, with limited early morning service and weekday-only routes. O-Train Line 1 and Para Transpo service will not be reduced.

Drive with us! We’re hiring!

OC Transpo is hiring Bus Operators. Do you want to become part of an exciting and supportive work environment that directly impacts your community? If so, this could be the opportunity for you!

You would receive:

Excellent benefits for you and your family
Career growth opportunities
A comprehensive pension plan

The OC Transpo / Loblaw Food Drive is Saturday, Dec 3!

OC Transpo and City of Ottawa volunteers will be collecting food and donations for the Ottawa Food Bank on December 3. Donations can be dropped off at participating Loblaws, Real Canadian Superstore, Your Independent Grocer and No Frills stores across Ottawa.

Visit a participating store on Saturday, December 3, from 10 am to 5 pm to drop off a donation. You can also give to someone in need this season through the Ottawa Food Bank's online donation page.

Tracking Progress: Stage 2 East Extension East meets O-Train Line 1

Construction at Blair Station to connect O-Train Line 1 to Stage 2 East Extension, early October 2022.

Over the weekend, O-Train Line 1 was officially introduced to its east extension. Stage 2 crews successfully connected the rail of O-Train Line 1 with the O-Train East Extension near Blair Station.

East end customers in Beacon Hill, Blackburn Hamlet, and Orléans are one step closer to seeing trains being tested in their community.

A change in how to sign into your Presto account

October 29:

A verified email address is now required to sign into your Presto account.

If you previously signed in with a username, you will need to add an email address.
If you previously signed in with an unverified email address, it will need to be verified.

Visit Presto website for steps on how to add or verify your email address. If you are having difficulty, please call the Presto Contact Centre at 1-8677-378-6123.

Accessibility news

Travel training takes the spotlight

OC Transpo’s Travel Training program has been teaching people with disabilities and seniors to use transit safely and independently since 2003.

We’re excited to share the Travel Training program in a new video produced for OC Transpo by BBC StoryWorks Commercial Productions. Follow along with Daniel, a past participant in travel training, as he travels around Ottawa from home to work and a night out with friends.

The video is part of the online series The Way We Move, presented by the International Association of Public Transport (UITP).

OC Transpo sees ridership climb to 63% of pre-pandemic levels

In September, OC Transpo saw ridership increase by 63% over pre-pandemic levels after providing 5.7 million customer-trips by train, bus, and Para Transpo.

We’re excited to welcome back previous customers and new ones riding our buses and trains for the first time.

Bus service reliability continues to improve thanks to a full complement of vehicles and the hiring of new vehicle operators.

For more information on ridership, visit our performance measures page.

Improvements to bus stops as Montréal Road reopens

Friday, October 21 at 6:30 pm, the Montréal Road Revitalization Project will be complete and eastbound Montréal Road between the Vanier Parkway and St-Laurent Boulevard will reopen. Routes 15, 20, 615, and 616 will no longer be detoured. They will return to regular routing with some changes to the bus stops they serve.

These bus stop changes are in response to customer feedback. They aim to improve travel times, service reliability, accessibility, and customer comfort.

Services newsAccessibility news

Rack & Roll winter pilot returns

Good news for all-season cyclists — the Rack & Roll winter pilot is happening again this winter!

Even better news — all OC Transpo buses will be equipped with a bike rack so riders can continue to Rack & Roll.

The Rack & Roll program combines biking and transit with ease – through the spring, summer, fall and now winter!

OC Transpo’s newest Bus Operators are ready to hit the road

Ten new Bus Operator graduates celebrate the completion of their training (October 21, 2022)

After spending six weeks learning the ins and outs of safely driving a bus, OC Transpo is handing over the keys to another class of successful Bus Operator graduates.

OC Transpo’s recruitment campaign is on target to hire 290 Bus Operators by the end of the year. Special efforts to hire additional Bus Operators will continue as part of OC Transpo’s ongoing commitment to provide reliable bus service to customers.

Are you interested in driving for OC Transpo?

New devices are being tested on Para Transpo

You may have noticed new tablets on board Para Transpo vehicles recently.

We’re working on bringing new ways to pay to Para Transpo and the first step is having Operators test out the new equipment.

For now, only a few mini buses are part of the test. There is no change to what customers should do or how they should pay.

When we begin to install fare readers on all our Para Transpo vehicles, we’ll share more information about the new ways you can pay for your trip.

Services newsAccessibility news

Virtual Line - OC Transpo service without waiting in line

Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!

Book an appointment for as soon as the next day and as far away as two weeks.
Join the line right away and speak to a Customer Service Representative within 15 minutes.
Check in with your mobile device or on-site kiosk.
Cancel your appointment or leave the line anytime.

This improved digital-queuing system is another way we are working to keep you safer.

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