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Service alerts currently in effect:
The extension from Raven Road to Bronson Avenue at Carleton University is opening on October 18.
Line 2 bus service and Routes 7, 10, and 111 will be detoured, and bus stops at Carleton University will be affected.
We are introducing a new way line up at the OC Transpo Customer Service Centre in the Rideau Centre. Our new Virtual Line allows you to avoid queuing outside the service centre by providing a ticket number that holds your place in a virtual line.
Once you have received a ticket, we suggest you don't go too far from the call screen in case your number comes up!
The year 2020 marks the 150th anniversary of public transit operation in Ottawa. From streetcars that were once pulled by horses to the modern, air-conditioned, red and white transit fleet that you see all around our nation’s capital, we’ve come a long way!
Over the past 150 years, through thick and thin, transit has been there to keep us moving.
OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic.
Updated September 9: We've added more midday trips for students to accommodate early end times
OC Transpo service to Ottawa high schools and middle schools will resume for the school year. This includes the 600-series bus routes and special school service on some regular bus routes.
We are working closely with all four school boards, Ottawa Student Transportation Authority and Consortium de Transport Scolaire d’Ottawa on this year’s back to school plans.
Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.
We’re answering your most frequently asked questions about taking transit with a mask.
New applications and renewals for the Community discount fare are now accepted over the telephone.
Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:
The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.
We are working with our fare payment system vendors to improve convenience and provide more touch-free fare payment options for you.
Our Customer Service Centre in the Rideau Centre is now open with reduced hours.
New temporary hours:
Please keep your distance from other customers while waiting or avoid the line by using:
Applications for discounted fares can be submitted by mail or fax.