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Image - Thanksgiving service 2023
Services news

Thanksgiving service 2023

Monday, October 9:

OC Transpo service will operate on a Sunday schedule. O-Train Line 1 service will run from 8 am to 11 pm, and Line 2 bus service will run from 7:15 am to 11 pm. The Shuttle Express service and Shopper Route 301 will not operate.

Para Transpo will operate a holiday service and all regular bookings will be cancelled automatically. Customers can book trips for Thanksgiving Day online starting Monday, October 2.

The OC Transpo Customer Service Centre in the Rideau Centre will be open between 10 am and 6 pm. 613-560-5000 will be open between 7 am and 9 pm.

Read More about Thanksgiving service 2023

Image - September 29 Light Rail Sub-Committee Update
The Next Stop Blog news

September 29 Light Rail Sub-Committee Update

On September 29, the Light Rail Sub-Committee received a progress update on all three O-Train Extension projects.

You can watch the presentation here, view the latest construction progress video on O-Train East and West extensions or check out our summary

Read More about September 29 Light Rail Sub-Committee Update

Image - OC Explained: Fare capping
The Next Stop Blog news

OC Explained: Fare capping

You may have heard the term “fare capping” recently.

We recently expanded O-Payment across all bus fare readers and station fare gates. An exciting feature of O-Payment is “fare capping”. This means that customers who use the same credit card or mobile wallet to pay for their fares will never pay more than the cost of a DayPass or Adult monthly pass over the course of a day or month.

We caught up with Brad, Program Manager of Customer Technology Systems, to get his top “tap tips” when it comes to fare capping.

Read More about OC Explained: Fare capping

Image - Increase in bus trip cancellations

Increase in bus trip cancellations

Customers will notice that there will be a difference between the online schedules and the printed schedules at some bus stops until a maintenance backlog is cleared.

Read More about Increase in bus trip cancellations

Image - Rack & Roll practice bike rack is on the move!
Services news

Rack & Roll practice bike rack is on the move!

Have you checked out our new Rack & Roll practice bike rack? It was first introduced at Hurdman Station last fall, and will frequently move to a new location. This makes it easier for cyclists to try it out in their own area. Keep checking back to find out where you can try out the practice bike rack each month.

The practice rack is located at the Ruth E Dickinson library along the windows to the right of the entrance.

Read More about Rack & Roll practice bike rack is on the move!

Line 1 train approaching Bayview Station

Peak-period O-Train Line 1 service

Starting Monday, September 11

A limited number of double car trains will run along with single car trains, during weekday peak hours of service. Platform signage and station announcements will help guide customers to boarding locations.

The Shuttle Express to and from Tunney's Pasture will not operate.

The Shuttle Express to and from Blair will continue to operate:

  • Mornings between 6:30 am and 9:00 am
    • From Blair Station to Kent with service on Mackenzie King Bridge and on Albert Street.
  • Afternoons between 3:00 pm and 6:00 pm
    • From Kent to Blair Station with service on Slater Street and Mackenzie King Bridge.

Read More about Peak-period O-Train Line 1 service

Image - Tap and ride with O-Payment!
Fares newsServices newsAccessibility news

Tap and ride with O-Payment!

All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by credit card and mobile wallet with O-Payment!

  • Visa card
  • Mastercard
  • Google Pay
  • Apple Pay

Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a credit card or mobile wallet. Visit the Getting started section of our O-Payment page for details.

Read More about Tap and ride with O-Payment!

Image - Returning to school or the office this fall?

Returning to school or the office this fall?

Whether you’re returning to work in-office, beginning a new school year, or adjusting to a new fall routine, OC Transpo has you covered.

With service to and from the downtown core, and throughout Ottawa and the surrounding areas, there are convenient options and travel tools to suit all customers.

Read More about Returning to school or the office this fall?

Image - Free Wi-Fi is now available at Blair Station

Free Wi-Fi is now available at Blair Station

Free, unlimited Wi-Fi is now available at Blair Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

Read More about Free Wi-Fi is now available at Blair Station

Image - Fall service change
Services news

Fall service change

Fall service starts Sunday, August 27, 2023

  • Service improvements and seasonal adjustments for various routes.
  • School service resumes August 29 for French schools and September 5 for English schools.
  • NEW school routes added: Routes 677 and 679 serving St. Joseph High School and Routes 682 and 683 serving Cedarview Middle School.
  • Weekend service to summer destinations ends Monday, September 4.

Bus and train service

On weekdays, service on O-Train Line 1 during peak periods will operate every five mins. On weekends, service will operate every ten minutes. The Shuttle Express service that began on August 15, 2023, will continue to operate as an alternative to O-Train Line 1.

Read More about Fall service change

Image - Kids go free!
Fares news

Kids go free!

We're excited to introduce to you one more way we’re making transit more convenient and accessible for all ages. 

As of July 1, kids aged 12 and under ride for free on OC Transpo buses, trains and on Para Transpo!

If you’re taking a bus or Para Transpo, simply board without paying a fare. 

If you’re taking O-Train Line 1, you can:

  • Enter at the accessible (wide) fare gate with a fare-paying adult like a parent or guardian.
  • Tap through the fare gate with your Child card or school board issued Presto card, if you have one.

Read More about Kids go free!

Image - Introducing Transit, our new favourite app
Services newsAccessibility news

Introducing Transit, our new favourite app

When one chapter closes, another will open.

Wednesday, June 21: we have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.

Users will receive a message in the app informing them that OC Transpo is upgrading them to Royale. You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.

Read More about Introducing Transit, our new favourite app