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Image - New way to pay at Rideau Station
Services news

New way to pay at Rideau Station

Starting February 16, we're introducing a new way to pay your fare at Rideau Station. As a trial, you can tap to pay with your credit card and smartphone mobile wallet at one of the fare gates. Only single-ride Adult fares will be charged at the gate during the trial period, and no transfer will be issued.

Tap to pay with:

  • Visa
  • Mastercard
  • Google Pay
  • Apple Pay

We invite everyone to give it a try!

Read More about New way to pay at Rideau Station

Services news

Services reopening after lockdown

The OC Transpo Customer Service Centre in the Rideau Centre will reopen on Saturday, February 27.

Use these alternatives to purchase your fare:

  • prestocard.ca
  • Ticket machines at O-Train stations
  • Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations (depending on store hours)

Read More about Services reopening after lockdown

Image - Welcome to our Virtual Museum

Welcome to our Virtual Museum

Celebrate transit in Ottawa since 1870. From streetcars that were once pulled by horses to the modern, air-conditioned, red and white transit fleet that you see all around our nation’s capital, we’ve come a long way!

Through thick and thin, transit has been there to keep us moving.

Visit Museum

Services news

Adjustments to Trim Park & Ride

Starting Tuesday January 26, some parking spaces at the Trim Park & Ride will be temporarily blocked off for Stage 2 work.

Construction work is being done while usage of the Park & Ride is low to ensure that enough spaces will always be available for customers.

Read More about Adjustments to Trim Park & Ride

Image - Feel confident riding OC Transpo
Safety newsCOVID-19 news

Feel confident riding OC Transpo

Ride with confidence throughout your trip.

From boarding the bus to exiting the fare gate, our commitment to the highest standards of health and safety is with you every step of the way.

Keep your eyes peeled for safety signs across our transit system.

Read More about Feel confident riding OC Transpo

Image - Keep your bike safe with the Bikesecure parking program
Services news

Keep your bike safe with the Bikesecure parking program

On January 1, OC Transpo is launching its Bikesecure parking program. This program will provide customers with a reserved parking spot that will protect their bicycles against theft, vandalism and bad weather.

Bikesecure will offer secure bicycle parking at the following stations:

  • Greenboro
  • Strandherd
  • St-Laurent
  • Fallowfield

Customers can register by phone at 613-842-3777.

Read More about Keep your bike safe with the Bikesecure parking program

Image - Welcome to your future O‑Train network
Services news

Welcome to your future O‑Train network

We have finished selecting the names for Stage 2's new O-Train stations.

Take a look at the final names and the new Line numbers and colours.

Read More about Welcome to your future O‑Train network

Image - Overnight Park & Ride spots available during winter parking bans
Services news

Overnight Park & Ride spots available during winter parking bans

Free parking will be available during winter weather parking bans at these Park & Ride lots:

When a winter parking ban is called, you may park your vehicle in a designated space at one of these lots. Select parking garages also offer free overnight parking during parking bans.

We expect there to be no impact on transit service or transit customers, including Gold permit holders.

Read More about Overnight Park & Ride spots available during winter parking bans

Image - Fare change takes effect January 1
Fares news

Fare change takes effect January 1

On Friday, January 1, 2021, new fares will come into effect as approved by City Council.

All fares, except the EquiPass, Community Pass and Access Pass, will increase.

Read More about Fare change takes effect January 1

Image - Presto on Para Transpo
Services news

Presto on Para Transpo

Starting on December 15, Para Transpo customers can now provide their Presto card number to Para Transpo and our system will confirm to the operator that the pass is loaded.

Once you have provided your Presto card number, show your card to the operator for verification when boarding. There will be no need to carry a receipt with you.

Read More about Presto on Para Transpo

Image - Adjustments to Lincoln Fields Station
Services news

Adjustments to Lincoln Fields Station

On Sunday, December 6, bus service at Lincoln Fields Station will be adjusted to use a new local bus platform.

The new bus platform makes room for the construction of the Stage 2 O‑Train Station.

Read More about Adjustments to Lincoln Fields Station

OC Transpo notifying My Alerts subscribers of data compromise

The OC Transpo My Alerts log-in system has been temporarily closed. The City of Ottawa is notifying everyone who subscribes to the OC Transpo My Alerts system that their email address and their password to the system may have been compromised.

The City is urging all subscribers who use the same password for multiple accounts to change their passwords.

New registrations are not possible at this time. Subscribers who have any questions should contact the OC Transpo Customer Service Centre at 613-741-4390.

Subscribers will continue to receive alerts.

We apologize for the inconvenience.

Read More about OC Transpo notifying My Alerts subscribers of data compromise