Virtual Line - OC Transpo service without waiting in line
Avoid long wait times and secure your place in line. The Virtual Line allows you to reserve service time at the Rideau OC Transpo Customer Service Centre from the comfort of your home or while on the go!
- Book an appointment for as soon as the next day and as far away as two weeks.
- Join the line right away and speak to a Customer Service Representative within 15 minutes.
- Check in with your mobile device or on-site kiosk.
- Cancel your appointment or leave the line anytime.
This improved digital-queuing system is another way we are working to keep you safer.