Public transit in Canada's capital
OC Transpo is hiring Bus Operators. Do you want to become part of an exciting and supportive work environment that directly impacts your community? If so, this could be the opportunity for you!
You would receive:
Friday, September 30
O-Train Line 1 and buses, including Line 2 replacement service, will operate on a weekday schedule.
Para Transpo customers can book trips online with My Para Transpo or by calling 613-560-5000, starting Friday, September 23.
The OC Transpo Customer Service Centre in the Rideau Centre will be open from 10 am until 6 pm.
The OC Transpo Lost and Found office will be closed.
[Photo credit: Survivor's Flag, National Centre for Truth and Reconciliation]
The Para Transpo Customer Service Working Group is looking for three Para Transpo customers who would like to join their monthly meetings and represent the Para Transpo community.
If you are a regular Para Transpo customer and interested in contributing to this working group, we want to hear from you! Please download the application form and send it to accessibility@ottawa.ca.
Accessibility and communication supports are available upon request. The deadline for applicants is Friday, October 28, 2022.
Starts Sunday, September 4
Full details of these service changes will be communicated to customers throughout August.
The 2022 Municipal Elections is coming up we want to help make your vote count!
On Voting Day (October 24) and Advance Voting Days (October 7 and 14), vote in your ward at your assigned voting place.
On Special Advance Vote Days (September 24-27), choose a location most convenient to you, from of a list of nine.
On all voting days, voting will open from 10 am to 8 pm. Plan ahead with the Travel Planner or check the Routes schedules to get there.
Para Transpo customers: To book a trip to and from your voting place one week in advance, please call by telephone 613-560-5000 or by teletypewriter (TTY) 613-244-4833. To book trips a day in advance, use My Para Transpo.
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.
Starting September 19, OC Transpo’s Community pass will automatically renew every two years for customers who are signed up. No need to reapply!
Community passes will only expire when a customer reaches the age of 65 or when they are no longer eligible for the Ontario Disability Support Program (ODSP).
We’ve been working directly with ODSP on this initiative to reduce steps for customers and improve your experience. Customer eligibility will be confirmed by ODSP and OC Transpo staff annually.
The Community pass offers customers registered for ODSP a reduced price for both single-ride fares and monthly passes. It is valid on all OC Transpo bus routes, the O-Train, and for Para Transpo trips.
OC Transpo introduces My Para Transpo!
This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:
Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000 or TTY 613-244-4833.
Here at OC Transpo we strive to deliver safe, reliable, and courteous service at an affordable price with minimal environmental impact.
To get started with transit, check out these hand-picked resources:
Read More about Useful resources: All you need to plan your next trip
There's a new Rack & Roll practice bike rack at Hurdman Station! It will remain in place until later this fall.
The bike rack lets you practice putting your bicycle on and off the bike rack at your own convenience. It is equipped with the same bike rack as those on OC Transpo buses, and there are clear how-to directions posted alongside it. This brand-new initiative is a direct result of a customer’s suggestion.
For more information on OC Transpo’s Rack and Roll program, please visit Bikes on our network.
Read More about New Rack & Roll practice bike rack at Hurdman Station
The Canada Infrastructure Bank (CIB) has invested $380 million with the City of Ottawa. This is to help finance up to 446 more OC Transpo Zero-Emission Buses (ZEBs) through 2027.
The CIB’s loan will go towards upfront costs of the battery-electric buses. Repayment is expected to be covered through the reduced operating costs over the life of the ZEBs as compared to diesel buses.
This move plays an important part in the City's Climate Change Master Plan and goal to reduce the GHG emissions of City operations by 100% by 2040.
Read More about Canada Infrastructure Bank invests in future zero-emission buses
You may soon notice some changes to the look of fare readers on OC Transpo buses. We’re beginning to install new, red smartcard fare readers across our bus fleet. This is in preparation to offer you the ability to pay for fares with credit cards and mobile wallet in the future.