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Mid-winter service changes: Routes 11, 40, 51, 153, and 699

Route 40: All-day service reinstated on Tapiola Crescent. Route 40 will no longer bypass Tapiola Crescent to continue straight on Johnston Road during off-peak hours. All trips will operate via Tapiola Crescent and service the bus stops along the street. Customers will no longer need to walk to Johnston Road to board the bus during off-peak.

Routes 11, 51, 153: With construction complete at Lincoln Fields Shopping Centre, Routes 11, 51, and 153 will be permanently adjusted to use the mall's new East-West roadway from Croydon Avenue.

Route 699: Routing will be adjusted to continue on Kelly Farm Drive to Bradwell Way. This change reduces walking distances for students east of Kelly Farm Drive, between Bradwell Way and Findlay Creek Drive.

Video chat services at ticket machines unavailable on Jan 30

Video chat services at all OC Transpo ticket machines will be unavailable from 12 pm Monday, January 30 to 6 am Tuesday, January 31. This outage is due to a scheduled system update.

Customers who need assistance can call 613-560-5000. If you are at a Line 1 station, use the information line marked with a blue button and a telephone icon to reach Customer Service.

All other ticket machine functions remain available.

Ride the OLG Sno-Bus for free to Winterlude events!

The OLG Sno-Bus will run on Winterlude weekends: February 4-5, 11-12, and 18-20. Free service is supported by the Ontario Lottery and Gaming Commission (OLG).

The OC Transpo OLG Sno-Bus will travel from Lansdowne Park along the Rideau Canal to downtown Ottawa on February 4-5, 11-12, and 18-20 with additional service from downtown Ottawa to events at Jacques-Cartier Park North in Gatineau on February 20.

The STO OLG Sno-Bus will operate February 4-5, 11-12, and 18-19 from downtown Ottawa to Jacques-Cartier Park in Gatineau and from Centre Robert-Guertin Park & Ride to Jacques-Cartier Park North.

Free Wi-Fi is now available at Pimisi Station

Free, unlimited Wi-Fi is now available at Pimisi Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

Select the #TELUS Wi-Fi network on your device.
Accept the Terms of Use.
Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

Infrastructure Canada’s Zero Emission Transit Fund invests in ZEBs

The Treasury Board of Canada has approved a $350 million grant through Infrastructure Canada’s Zero Emission Transit Fund.

This grant will go toward:

Purchasing Zero-Emission Buses (ZEBs) and related charging infrastructure.
Installing overhead chargers and back-up generators at garages.
Hydro upgrades to ensure there is sufficient power capacity at the facilities.
New covered structures over existing exterior parking.
Changes to facilities and equipment to maintain electric buses.
Training for all staff and a program management office throughout the life of the project.

Drive with us! We’re hiring!

OC Transpo is hiring Bus Operators. Do you want to become part of an exciting and supportive work environment that directly impacts your community? If so, this could be the opportunity for you!

You would receive:

Excellent benefits for you and your family
Career growth opportunities
A comprehensive pension plan

Winter service changes

Winter service starts Sunday, December 25, 2022

Holiday service (December 25, 2022 to January 6, 2023) will operate on a reduced schedule to reflect lower ridership during the holidays.
Route 62 will be modified to bring service closer to businesses on weekends.
Select trips on School Route 671 servicing John McCrae Secondary School will be extended to Apolune Street.
The Rack & Roll winter pilot is happening again this winter! This time, all OC Transpo buses will be equipped with a bike rack.

NEW this winter:

A Severe Storm Schedule will be piloted for buses on weekdays. It will be in effect when 31 cm or more of snow is expected. On weekdays, bus service will be based on a Saturday schedule, with limited early morning service and weekday-only routes. O-Train Line 1 and Para Transpo service will not be reduced.

Rack & Roll winter pilot returns

Good news for all-season cyclists — the Rack & Roll winter pilot is happening again this winter!

Even better news — all OC Transpo buses will be equipped with a bike rack so riders can continue to Rack & Roll.

Not sure how to use the bike rack? Find our Rack & Roll practice bike rack at new locations from December to March!

During the month of January, the practice bike rack is located at Ben Franklin Place. Find it inside on the main floor near the cafe.

OC Transpo is your ticket to live music with Bar Robo!

We’ve partnered with Bar Robo, a downtown music and entertainment venue, to include transit passes with the purchase of Bar Robo event tickets.

The transit pass is valid on the O-Train, buses and Para Transpo starting three hours before the event begins until 2:59 a.m. after the event.

We’re introducing a Severe Storm Schedule this winter

This winter, we are piloting a special Severe Storm Schedule for buses on weekdays. It will be in effect when 31 cm or more of snow is expected.

On weekdays, bus service will be based on a Saturday schedule. Adjustments to bus types that are in operation will be made.

O-Train Line 1 and Para Transpo service will not be reduced.

Customers will be notified a day in advance. The best and most reliable way to be in the know is to sign up for My Alerts.

As we introduce a Severe Storm Schedule pilot this winter, OC Transpo will gather data to measure its success. This will help to determine if the schedule should become permanent every winter.

The calm before the storm: OC Transpo Winter Readiness

Heads up Ottawa. Winter is here!

The good news is that OC Transpo begins planning for winter well in advance.

Ottawa has seen its fair share of winter storms. We never know what mother nature is going to throw at us. Travelling in the snow can be challenging.

Let’s peek behind the scenes to see how OC Transpo prepares and adapts to severe winter weather.

Our fare readers are getting an upgrade!

You might have noticed some changes to the look of fare readers on OC Transpo buses. We’re continuing to install new, red smartcard fare readers across our bus fleet. This is in preparation to offer you the ability to pay for fares with credit cards and mobile wallet in the future.

Want to test this feature out sooner? Smartcard fare readers are also being installed at all O-Train Line 1 stations. Look for the specially marked fare gates which have already been activated to accept credit card and mobile phone taps. The rest of the fare gates will be activated when installation across the system is complete.

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