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OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic.
Updated September 9: We've added more midday trips for students to accommodate early end times
OC Transpo service to Ottawa high schools and middle schools will resume for the school year. This includes the 600-series bus routes and special school service on some regular bus routes.
We are working closely with all four school boards, Ottawa Student Transportation Authority and Consortium de Transport Scolaire d’Ottawa on this year’s back to school plans.
Starting Sunday, August 30, some routes will return to their regular schedules to reflect increased seasonal ridership and the changing needs of our customers due to COVID‑19.
We want to thank everyone who participated in this exciting step in Stage 2 expansion.
We are working with our fare payment system vendors to improve convenience and provide more touch-free fare payment options for you.
Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.
We’re answering your most frequently asked questions about taking transit with a mask.
New applications and renewals for the Community discount fare are now accepted over the telephone.
Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:
The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.
Our Customer Service Centre in the Rideau Centre is now open with reduced hours.
New temporary hours:
Please keep your distance from other customers while waiting or avoid the line by using:
Applications for discounted fares can be submitted by mail or fax.
Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.
Weekend BikeDays are running now until Sunday, September 27.
We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.