COVID‑19 updates
Recent news:
Public transit in Canada's capital
News
Safety news
OC Transpo first Canadian transit agency to join APTA’s Health and Safety Commitments Program
OC Transpo is the first Canadian transit agency to join the American Public Transportation Association’s (APTA) "Health and Safety Commitments Program," the public transportation industry’s overarching pledge to passengers that public transit systems are taking all the necessary measures to operate safely during the COVID-19 pandemic.
Services news
Return to school - We’re ready for you
Updated September 9: We've added more midday trips for students to accommodate early end times
OC Transpo service to Ottawa high schools and middle schools will resume for the school year. This includes the 600-series bus routes and special school service on some regular bus routes.
We are working closely with all four school boards, Ottawa Student Transportation Authority and Consortium de Transport Scolaire d’Ottawa on this year’s back to school plans.
COVID-19 news
Safer door-to-door
Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.
Services news
Fall service change starts Aug. 30
Starting Sunday, August 30, some routes will return to their regular schedules to reflect increased seasonal ridership and the changing needs of our customers due to COVID‑19.
Stage 2 station name consultation has ended
We want to thank everyone who participated in this exciting step in Stage 2 expansion.
Services news
New contactless payment feature coming to OC Transpo
We are working with our fare payment system vendors to improve convenience and provide more touch-free fare payment options for you.
Read More about New contactless payment feature coming to OC Transpo
COVID-19 news
Cloth masks on transit: Frequently Asked Questions
Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.
We’re answering your most frequently asked questions about taking transit with a mask.
Read More about Cloth masks on transit: Frequently Asked Questions
Fares news
Community discount: Call to apply or renew
New applications and renewals for the Community discount fare are now accepted over the telephone.
Call us at 613-741-4390 to apply or renew your Community discount. Before you call, please have this information on-hand to help us quickly process your application:
- Your ODSP number
- Your registered Presto card number, Para Transpo ID number, or both
Fares news
Fall U-Pass update
The U-Pass program is back this fall and available to full-time students at Algonquin College, Carleton University, Saint Paul University, and the University of Ottawa.
Fall U-Pass cards are valid starting September 1, 2020.
Services news
Reserve or cancel Para Transpo trips online
Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.
The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.
Services newsCOVID-19 news
Rideau Customer Service Centre reopened
Our Customer Service Centre in the Rideau Centre is now open with reduced hours.
New temporary hours:
- Monday to Saturday, 11 am to 7 pm
- Sundays, 11 am to 6 pm
Please keep your distance from other customers while waiting or avoid the line by using:
- Prestocard.ca
- Ticket machines at O-Train stations
- Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations
Applications for discounted fares can be submitted by mail or fax.
Events news
BikeDays 2020
Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.
Weekend BikeDays are running now until Sunday, September 27.
We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.