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Image - A Day In The Life - Electric Rail Controller
The Next Stop Blog news

A Day In The Life - Electric Rail Controller

What happens when there is a medical emergency on a train?

Why are trains sometimes temporarily held?

How do trains know when they have to switch tracks?

Every train movement on O-Train Line 1 is carefully automated; however, sometimes there are incidents or emergencies that need troubleshooting.

Electric Rail Controllers (ERC) play an important role in helping you safely arrive at your destination.

ERCs are constantly monitoring the rail service and are ready to respond if something happens to help minimize impacts to your commute.

Let’s get to know OC Transpo’s ERCs.

Read More about A Day In The Life - Electric Rail Controller

Image - Spring service change
Services news

Spring service change

Spring service begins Sunday, April 23, 2023

  • Routes 12 and 15 will return to their pre-construction routing.
  • Frequency on Line 2 replacement buses and Route 25 will be reduced at certain times on weekdays to reflect seasonal ridership.
  • Route 228 will be adjusted to serve Chapel Hill Station to provide a direct peak-period connection to Blair Station.
  • Rack & Roll continues on all buses!
  • NCC Weekend Bikedays returns on weekends and holiday Mondays.

Read More about Spring service change

Credit: OSEG

Ottawa 67’s playoff games relocated to Gatineau

The first three home games of round 1 will be played at Centre Slush Puppie in Gatineau. As a result, free bus service for ticketholders will not be available for these games.

Customers are advised to plan their trip to the game via STO. Additionally, a limited shuttle service will be available from Carleton University to the arena.

Read More about Ottawa 67’s playoff games relocated to Gatineau

Image - Applications now open for O-Buskers
Events news

Applications now open for O-Buskers

Calling all musicians! Applications are now open for OC Transpo’s busking program.

If you’ve ever wanted to rock out at Rideau or sing a song at St-Laurent this is your chance!

Applications are open until April 6, 2023. Find the application and more about the O-Buskers program at Ottawa.ca by following the link below:

#ottmusic | City of Ottawa

Read More about Applications now open for O-Buskers

Image - The latest on Stage 2 construction!
The Next Stop Blog news

The latest on Stage 2 construction!

Airport Station concourse is progressing well. Next, crews will install the faregates and work on finishing touches.

The Stage 2 LRT project is expanding the existing O-Train Network to reach more communities! The latest construction update shows the progress on all three extensions, demonstrating that we’re one step closer to riding on the extended network.

Construction activities continue to extend the O-Train network farther south, east and west as part of Stage 2 LRT.

This year will prove to be an exciting year for the Stage 2 O-Train expansion project. From the start of rail installation in the West, to the completion of it in the east and south, crews will be busy!

Read More about The latest on Stage 2 construction!

Image - Customer satisfaction surveys – Share your feedback

Customer satisfaction surveys – Share your feedback

OC Transpo is participating in two international customer satisfaction surveys provided by The Community of Metros (COMET) and the International Bus Benchmarking Group (IBBG).

These surveys are conducted every year by transit agencies around the world.  The results provide information that helps transit agencies improve their services.

The surveys include questions about reliability, security, ease of use and other service factors. Each will take approximately five minutes to complete. All responses remain anonymous.

You are welcome to answer both the train and bus surveys.

The surveys will be available at the links below until April 30.

Read More about Customer satisfaction surveys – Share your feedback

Image - OC Explained: Shelter Buses
The Next Stop Blog news

OC Explained: Shelter Buses

One of our goals at The Next Stop Blog is to talk about some of the lesser-known work that we do here at OC Transpo.

You've probably seen, either in person or on the news, that OC Transpo will send a bus to major emergencies. If there is a fire or gas leak, there's a good chance you'll see an OC Transpo bus parked nearby. That's a shelter bus, and we're very proud to be able to help those in need.

Read More about OC Explained: Shelter Buses

Image - Free Wi-Fi is now available at Tunney’s Pasture Station

Free Wi-Fi is now available at Tunney’s Pasture Station

Free, unlimited Wi-Fi is now available at Tunney's Pasture Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

Read More about Free Wi-Fi is now available at Tunney’s Pasture Station

Image - Transit Budget 101:
The Next Stop Blog news

Transit Budget 101:

What does this year's budget mean for you?

On March 1, City Council approved the 2023 Budget. In this post, we’re breaking down this year’s key investments in transit and what it means for you.

OC Transpo’s budget can be broken down into two categories: capital and operating.

What’s the difference? Our operating budget pays for costs such as fuel, salaries, and maintenance. Our capital budget is used to make long-term investments in the transit system such as facility upgrades and other assets.

What are we investing in?

Read More about Transit Budget 101:

Image - Returning to the office? We’ll take you there
Services news

Returning to the office? We’ll take you there

Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.  

Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.

Here are resources to make your trip back to the office as smooth as possible.

Read More about Returning to the office? We’ll take you there

Image - Celebrate transit operators and workers on March 18
The Next Stop Blog news

Celebrate transit operators and workers on March 18

At OC Transpo, we’re proud of our 3,000 transit workers that keep Ottawa moving 24/7, 365 days a year. Our dedicated team delivers over 98.5 million trips per year combined on Para Transpo and OC Transpo. Whether you are travelling to work, school, shopping, an appointment or visiting family and friends, transit staff are working hard to get you there.  

Read More about Celebrate transit operators and workers on March 18

Image - Better Bus Stops Project: Sunnyside

Better Bus Stops Project: Sunnyside

We are reviewing the routing and associated bus stops on eastbound Route 7 St-Laurent between Sunnyside/Seneca and Sunnyside/Bank, and want to know what you think. 

As part of the Integrated Road Project planned on Grove and Grosvenor later this year, Route 7 St-Laurent will require a detour via Sunnyside Avenue. We are exploring the possibility of making this routing adjustment permanent following the completion of the Integrated Road Project.

The routing adjustment would provide customers who travel along this route with:

  • Faster travel times
  • More reliable trips
  • Easier and more predictable travel planning with service on Sunnyside in both directions

Read More about Better Bus Stops Project: Sunnyside

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