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Image - Rideau Customer Service Centre reopened
Services newsCOVID-19 news

Rideau Customer Service Centre reopened

Our Customer Service Centre in the Rideau Centre is now open with reduced hours.

New temporary hours:

Monday to Saturday, 11 am to 7 pm

Sundays, 11 am to 6 pm

Please keep your distance from other customers while waiting or avoid the line by using:

Applications for discounted fares can be submitted by mail or fax.

Read More about Rideau Customer Service Centre reopened

Image - BikeDays 2020
Events news

BikeDays 2020

Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.

Weekend BikeDays are running now until Sunday, September 6.

We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.

Read More about BikeDays 2020

417 Closure - O-Train Bridge Replacement

Starting from July 2 at 8 pm to July 6 at 6 am, Highway 417 will be closed between Bronson and Carling due to the O-Train bridge replacement. This work may cause delays on Routes 10, 53, 55, 56, 80 and 85. Please allow a few extra minutes for your travel.

Read More about 417 Closure - O-Train Bridge Replacement

Image - Safer door-to-door
COVID-19 news

Safer door-to-door

Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.

Read More about Safer door-to-door

Image - Thank you for wearing a mask
COVID-19 news

Thank you for wearing a mask

June 22

During the first week that masks were required on OC Transpo over 90% of our customers wore masks.

Thank you for continuing to make transit safer for everyone.

Video: Thank You | OC Transpo Return to Service

Read More about Thank you for wearing a mask

Image - Cloth masks on transit: Frequently Asked Questions
COVID-19 news

Cloth masks on transit: Frequently Asked Questions

Starting June 15, everyone is required to wear a cloth mask before entering a station or boarding an OC Transpo vehicle. Some exceptions apply.

We’re answering your most frequently asked questions about taking transit with a mask.

Read More about Cloth masks on transit: Frequently Asked Questions

Image - What we’re doing to keep you safer
COVID-19 news

What we’re doing to keep you safer

June 1

To prepare for increased ridership and normal seasonal service levels, the following health and safety measures will be in place by Monday, June 15:

  • Mandatory cloth masks for customers and employees
  • Protective shields
  • Front-door boarding
  • Pay at the front
  • Hand sanitizer dispensers at stations
  • One customer per trip on Para Transpo

Our goal is to keep our customers and employees as safe as possible.

Read More about What we’re doing to keep you safer

Image - Summer Services Changes
Services news

Summer Services Changes

As part of the recovery plan, OC Transpo will increase bus service as required through June. On June 28, we will restore normal service levels and create more space for customers on buses and trains.

Read More about Summer Services Changes

Image - Rack & Roll is here !
Services news

Rack & Roll is here !

Rack & Roll is here! Rack & Roll is back this summer with over 700 bike racks installed on buses by early June.

Read More about Rack & Roll is here !

Image - Cooperative Seating
Accessibility news

Cooperative Seating

Did you know? We have seats for persons with mobility issues, require assistive devices (wheelchairs, scooters, walkers, canes), or have small children or open strollers.

Any passenger needing assistance can always ask the driver.

Look for the logo marking the Cooperative Seating area!

Read More about Cooperative Seating

Image - Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet
Services newsSafety newsAccessibility news

Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet

We are reviewing the stop locations on Innes Rd. in Blackburn Hamlet and want to know what you think. The changes will provide customers who travel along the affected corridor with faster travel times, more reliable trips, and a more comfortable ride.

Read More about Better Bus Stops Project: New bus stop changes on Innes Rd. in Blackburn Hamlet

Image - EquiPass, Community, and Access discount update
Fares newsCOVID-19 news

EquiPass, Community, and Access discount update

May 15

If your eligibility for the EquiPass and Community Pass expired between February 1 and July 31, 2020 and you have not already renewed your discount, it will be renewed to August 15.

Access Pass discounts will not be automatically renewed. To renew your eligibility for this discount, submit a new Access Pass application.

For renewal applications that have been declined, the discount will not be renewed.

Read More about EquiPass, Community, and Access discount update