613-560-5000 – One number for all services
OC Transpo is streamlining all calls to one easy-to-remember phone number.
There is a new way to call OC Transpo. Call 613-560-5000!
Public transit in Canada's capital
News
Services news
We’re going electric! – OC Transpo’s zero-emission bus fleet
The first four electric buses will begin picking up customers this year.
By 2036, OC Transpo plans to have a zero-emission bus fleet.
No pollution, reduced operating costs, and quieter buses.
Read More about We’re going electric! – OC Transpo’s zero-emission bus fleet
COVID‑19 updates
Recent news:
Services news
Service to summer destinations returns!
Special service to Petrie Island is returning this summer! On weekends and holiday Mondays, we'll be adding special service to Petrie Island and other summer destination as Ottawa reopens.
Starting Saturday, June 19, take Route 139 to Petrie Island.
Service to the Canada Aviation and Space Museum on Route 25 and Canada Agricultural and Food Museum on Route 185 will resume on July 16.
Services news
Summer service starts June 20
Starting June 20, we’re making temporary changes to bus routes across the city in response to the COVID-19 pandemic.
These adjustments also reflect seasonal changes in ridership and the changing needs of our customers.
STO service changing in Ottawa
At the start of service on Monday, June 21, STO services in downtown Ottawa will change to improve transit service between Ottawa and Gatineau.
Major connection points for OC Transpo and STO service will be at Lyon, Parliament, and Mackenzie King Stations.
See how your trip to or from Gatineau may be changing using OC Transpo's Travel Planner or STO's Plani‑bus.
COVID-19 news
Services available during Provincial step 1 reopening
The OC Transpo Customer Service Centre in the Rideau Centre will reopen on Friday, June 11 by appointment only.
Use these alternatives to purchase your fare:
- prestocard.ca
- Ticket machines at O-Train stations
- Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations (depending on store hours)
Read More about Services available during Provincial step 1 reopening
NCC Weekend Bikedays, presented by NOKIA
Every Saturday, Sunday, and holiday Monday this summer, 7:45 am to 4:00 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists and pedestrians.
NCC Weekend Bikedays, presented by NOKIA are running now until Monday, October 11.
We will be detouring routes 57, 61, 62, 63, 74, 75, 83, and 87 (westbound only) around the Parkway as a result of this closure.
Happy Goat cafés
The Happy Goat cafés in Rideau and Blair Stations are now open! In the coming weeks, Happy Goat Coffee locations are set to open in two more Line 1 stations: Hurdman and Tunney's Pasture.
Happy Goat cafés will offer responsibly sourced coffee, teas, and other refreshments, plus a selection of baked goods, sandwiches, and wraps.
Services news
Rack & Roll is here!
Rack and Roll has returned! Installation is complete. Bike racks are now on every bus from spring to fall!
Services news
Improved Para Transpo booking hours
Starting May 12, all Para Transpo customers can book next-day trips between 7 am and 5 pm on the day prior to their trip. Any customer can call at any time between 7 am and 5 pm.
Para Transpo customers can also use the online trip reservation form as a quick self-serve option for next-day or Statutory Holiday bookings.
Safety news
Permanent operator barriers
Starting in late April, permanent operator barriers are being installed on OC Transpo's bus fleet. Over 750 articulated, double-decker, and 40-foot buses will be equipped with an operator barrier by the end of August 2021.
Operator barriers, also known as shields, improve the workplace safety of our bus operators and enhance the overall safety of our customers.
COVID-19 news
Use OC Transpo to get to your COVID-19 vaccination appointment
If you have a scheduled appointment to get your COVID-19 vaccine, OC Transpo can get you there! Use the Travel Planner to plan your trip to any of the community clinics located across the city.
Please check Ottawa Public Health for information and updates on the COVID‑19 vaccine and distribution plan.
Read More about Use OC Transpo to get to your COVID-19 vaccination appointment