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COVID-19 updates

New trips added to service change on April 2

April 1

We have been reaching out to staff and customers for feedback on our new March 30 service changes. In response to this feedback, we have added new service on some routes.

We will continue collecting feedback and adjusting service as necessary to ensure that our customers and staff can travel safely.

COVID-19 news

OC Transpo Operator tests positive for COVID-19: information for customers

April 1

Last evening, the City received confirmation that an OC Transpo bus operator has tested positive for COVID-19. OC Transpo is working directly with Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the operator.

Rideau Street closing on Sunday, April 19

Rideau Street will close from Sussex to Dalhousie for a street renewal project. Rideau Street is expected to reopen by the end of the year.

Buses that run on Rideau will be detoured during the closure. Most routes will use Mackenzie King Bridge. Routes 6 and 7, and Route 9 Hurdman will use Daly.

Services news

Line 2 closing for O-Train expansion

O-Train Line 2 is closing for approx. 2 years in preparation for Stage 2. The last day of O-Train service on Line 2 is Saturday May 2.

Starting on Sunday May 3:

Line 2 bus service will serve bus stops at or near all Line 2 stations
Most Line 2 stations will be closed, except for Bayview and Greenboro
Ticket machines, information telephones, and emergency call boxes will be available at Bayview and Greenboro

Services newsCOVID-19 news

Upcoming Changes to Bus Service

March 29

Effective March 30, schedules will be adjusted on all bus routes.

OC Transpo will be monitoring the adjusted transit service. We will be prioritizing changes that keep sufficient space available on buses and changes that address travel needs to essential services based on staff and customer feedback.

Services newsCOVID-19 news

March 30 service change

March 27

Starting on Monday, March 30, many bus routes are operating on a Saturday schedule.

These changes reflect lower ridership and maintain service to all neighbourhoods and essential services.

Access to St-Laurent Station from the Mall

March 27

Starting March 27, the St-Laurent mall will reduce its hours to 6am - 7:30pm daily. While the mall is open, all doors except the north door (beside Toys “R” Us) and the upper level door across from St-Laurent station will be locked. To get to St-Laurent station when the mall is closed, use external walkways as shown in the map below.

The station is located at the south end of the mall. From the north entrance, head either east or west then follow the path south.

View map

Line 1 newsCOVID-19 news

Doors closest to Line 1 operator cabs are temporarily closing

March 19

Following the successful implementation of rear door boarding on conventional buses due to the COVID-19 pandemic, starting today, we are implementing a similar solution for all Line 1 trains.

COVID-19 news

Rear-door boarding on all buses

March 16

For the health and safety of our operators and customers, you are asked to board and exit using the back doors only. Customers with accessibility needs may still use the front doors. Please do not approach the operator. Customers who normally pay with cash will not be able to pay.

This measure will allow us to keep our service running during the COVID-19 pandemic.