Public transit in Canada's capital
Monday, May 23
OC Transpo buses and O-Train Line 1 will run on a Sunday schedule.
Para Transpo will operate a holiday service. All regular bookings will be cancelled automatically. Customers may begin booking trips as of Monday, May 16 with My Para Transpo or by calling 613-560-5000.
The OC Transpo Customer Service Centre in the Rideau Centre will be open: 10:00 am – 6:00 pm
The OC Transpo Lost and Found office at Heartwood House will be closed.
We’ve made 19 additional ticket machines available to customers across the Southeast Transitway and at select stations across the city.
While all existing forms of payment remain available, these additional ticket machines provide more flexibility in buying and loading a Presto card, and connecting with our Customer Service team via video chat.
OC Transpo is hiring Bus Operators. Do you want to become part of an exciting and supportive work environment that directly impacts your community? If so, this could be the opportunity for you!
You would receive:
Improvements are proposed at several bus stops along Carling Avenue between Sir John A. MacDonald Parkway and Bayshore Drive as part of the Better Bus Stops program. We invite customers to provide feedback on the project through our online questionnaire.
These changes will affect customers travelling on Routes 11, 51, 57, 85, 153 and 154.
The Better Bus Stops Project works with neighbourhoods to improve the location and accessibility of bus stops and shelters. To provide a better customer experience, we’re reviewing bus stops to improve:
The provincial requirement for wearing masks on public transit has been extended to June 11. The City’s Transit By-law mask requirement remains in place. Customers and employees will need to continue to wear a mask in all:
OC Transpo continues to follow public health guidelines to keep customers safe. Please follow Ottawa Public Health guidelines. Do not take public transit if you are sick, required to isolate or have tested positive for COVID-19.
Thank you for your continued cooperation.
With this mobile-friendly online service, Para Transpo customers can:
If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. No ParaPay account? Find out how to enrol and get started.
Read More about Introducing My Para Transpo – an easier way to book, cancel, and track your ride
Beginning Monday, April 25, no-charge May passes (valid only on OC Transpo buses, trains and Para Transpo vehicles) will be distributed to eligible students:
If you answered yes to all of these, you are eligible to receive a no-charge QR code pass for the month of May!
OC Transpo fares are changing on May 1, 2022. Fares will increase by an average of 2.5 percent to keep pace with inflation and the cost of providing transportation. There is no increase to EquiPass, Community Pass, and Access Pass prices. Fares were set by City Council in the City’s 2022 budget.
Consider purchasing a Family DayPass for full day travel and transfers for up to 6 members (maximum of two aged 13 years or older). It is currently available for purchase and use on Saturdays, Sundays, and statutory holidays such as Victoria Day (Monday, May 23) and Canada Day (Friday, July 1). Valid only on OC Transpo buses and trains. Purchase one from a ticket machine or from a bus operator.
Spring service starts Sunday, April 24, 2022. Use the Travel Planner to check if your regular trips are affected.
On Sunday, April 24 at 3:00 am, Blair Station stop E will close permanently to assist in the continued construction of Stage 2. Impacted routes will instead service a relocated stop D.
The Transitway between Blair Station and R.R. 174 will also be closed permanently. Routes: 21, 28, 30, 32, 33, 34, 35, 38, 39, N39, 221, 231, 232, 234, 236, 237, 302 will be impacted.
On Sunday, April 24 at 3:00 am, the Transitway from Pinecrest Station to Bayshore Station will permanently close to assist in the continued construction of Stage 2. Routes: 61, 62, 63, 64, 66, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 283, 303, 404, 406, 454, 658, 660, 669, and 691 will be impacted.
Pinecrest and Bayshore Stations will remain open.
Read More about Transitway closure (Pinecrest Station to Bayshore Station)
The first four battery-electric buses are now in service.
Following months of testing and training, we're excited to welcome you aboard.
These 40-foot buses will operate at all times of the day and on several trips and routes to gain experience under a variety of conditions.
They will be recognizable by their red and green appearance that promotes their role in reducing City emissions.