COVID‑19 updates
Recent news:
Public transit in Canada's capital
News
COVID-19 news
New Case of COVID-19
August 10
Today, we received confirmation that a bus operator has tested positive for COVID-19.
We are working alongside Ottawa Public Health (OPH) and are conducting contact tracing of individuals who have, or may have been, in close contact with the employee.
Fares news
Fall U-Pass update
The U-Pass program is back this fall and available to full-time students at Algonquin College, Carleton University, Saint Paul University, and the University of Ottawa.
Fall U-Pass cards are valid starting September 1, 2020.
Services news
Name the Stage 2 stations
Work is underway to expand the O-Train into Ottawa’s East, South, and West ends. We want to hear your thoughts and suggestions for the names of our 24 new O-Train stations.
We’re looking for station names that are:
- Geographically or historically relevant to the area
- Easy to say and write in English and French
- Different from other stations and locations in the City
Services news
Fall service change starts Aug. 30
Starting Sunday, August 30, some routes will return to their regular schedules to reflect increased seasonal ridership and the changing needs of our customers due to COVID‑19.
Line 1 news
Happy Goat Coffee construction begins
Construction of Happy Goat Coffee stands at select O-Train Line 1 stations begins August 3.
COVID-19 news
Safer door-to-door
Everyone uses public transit in their own unique way. Check out the best ways to keep yourself and others safe from COVID-19 at each stage of your trip.
Services news
Special summer service returns!
We are pleased to announce the return of our special summer service to these great Ottawa attractions:
- Route 139 to Petrie Island is running now
- Route 185 to the Canada Agriculture and Food Museum starts August 1
- Route 25 extension to the Canada Aviation and Space Museum starts August 8
Line 1 news
St-Laurent Station artwork reinstallation
This August, work will begin to change the material used for the existing artwork at St-Laurent Station.
Work is scheduled to take place in the early hours of the morning, and should not impact customers using the station.
Services newsCOVID-19 news
Rideau Customer Service Centre reopened
Our Customer Service Centre in the Rideau Centre is now open with reduced hours.
New temporary hours:
- Monday to Saturday, 11 am to 7 pm
- Sundays, 11 am to 6 pm
Please keep your distance from other customers while waiting or avoid the line by using:
- Prestocard.ca
- Ticket machines at O-Train stations
- Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations
Applications for discounted fares can be submitted by mail or fax.
COVID-19 news
Cloth masks on transit: Frequently Asked Questions
Starting June 15, everyone is required to wear a cloth mask before entering a station, shelter, or boarding an OC Transpo vehicle. Some exceptions apply.
We’re answering your most frequently asked questions about taking transit with a mask.
Read More about Cloth masks on transit: Frequently Asked Questions
Events news
BikeDays 2020
Every Saturday and Sunday this summer, 8 am to 4 pm, parkways in the heart of Ottawa and nearby Gatineau Park are closed to motor vehicles and open for cyclists.
Weekend BikeDays are running now until Sunday, September 6.
We will be detouring routes 57, 61, 62, 63, 74, 75, 83, 87 (Westbound Only) around the Sir John A MacDonald parkway as a result of this closure.
Services news
Reserve or cancel Para Transpo trips online
Para Transpo customers can now test new online forms to Reserve a trip or Cancel a trip. Both forms are mobile-friendly and accessible.
The forms provide a new alternative to reserving and cancelling trips by phone. You can continue reserving and cancelling trips by phone if you prefer.