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Service changes

Bus driving down a snowy street overlaid with snowflake graphics.

Winter service starts Sunday January 5, 2020

Winter Service Highlights

Starting on December 22, 2019 there will be:

  • Extra trips or minor scheduling adjustments on Routes 7, 24, 34, and 225

Starting on January 5, 2020 there will be:

  • Extra trips added to many weekday routes to improve the morning and afternoon commute
  • Larger buses on key routes to reduce crowding
  • Schedule adjustments on some routes to improve bus stop arrival times
  • Extra stops added to Routes 258, 282, and 284 to increase service to transit stations in the west end
  • Direct non-stop service from Tunney’s Pasture to Fallowfield on Routes 270, 271, 272, 273, 275, 277, and 278
  • Minor schedule adjustments on School Routes 12, 631, 686, 689, and 691 to align with bell times

Route changes and adjustments

The Winter Service Change on January 5, 2020 and the earlier adjustments on December 22 include improvements based on customer feedback that will:

  • Better match service to ridership
  • Reduce platform crowding
  • Replace unscheduled supplemental bus service
  • Accommodate early start times for customers working downtown
  • Adjust trips to provide service when it is most needed

Get your travel plan

Changes starting December 22, 2019

On December 22, Routes 7, 24, 34, and 225 will be adjusted in advance of the Winter Service Change.

The changes described in the table below apply to weekday service.

Route improvements starting December 22, 2019
Route Description of changes
Frequent route 7
  • From Parliament to Brittany: Afternoon trip added at 3:12 pm
  • From Parliament to St-Laurent: Afternoon trip ending at Brittany at 6:08 pm is extended to St-Laurent
Local route 24
  • From La Vérendrye to Beacon Hill: 2 late evening trips added at 11:12 pm and 12:53 am
Local route 34
  • Both directions: Schedules adjusted to reflect the opening of the Chapel Hill Park & Ride and improve the accuracy of bus stop arrival times
Rapid route 39
  • To Blair: Frequency increased to every 6 min. between 6:30 am and 8:30 am
  • To Trim: Frequency increased to every 6 min. between 3:20 pm and 6:30 pm
  • Adding a westbound morning trip from Millennium Station at 5:35 am to improve capacity
Rapid route 45
  • Hurdman Station: Bus stop moved from Stop D to Stop C to shorten the walk between the bus and train platforms for The Ottawa Hospital, General Campus customers
Connexion route 225
  • Both directions: Schedules adjusted to reflect the opening of the Chapel Hill Park & Ride and improve the accuracy of bus stop arrival times
Connexion route 266
  • Tunney's Pasture Station: Bus stop moved from Stop A to Stop B to be at the same stop as Route 63 and 64
Connexion route 282Connexion route 284
  • Tunney's Pasture Station: Bus stop moved from Stop G to Stop F to reduce crowding and improve travel choices

Changes starting January 5, 2020

On January 5, 2020, schedules on many routes will be adjusted as part of the Winter Service Change.

The accuracy of bus stop arrival times will be improved on routes:

  • Rapid route 45
  • Rapid route 97
  • Frequent route 6
  • Frequent route 80
  • Frequent route 85
  • Frequent route 88
  • Local route 9
  • Local route 38
  • Local route 42
  • Local route 46
  • Local route 81
  • Local route 82
  • Local route 83
  • Local route 92
  • Connexion route 222
  • Connexion route 224
  • Connexion route 228
  • Connexion route 231
  • Connexion route 232
  • Connexion route 233
  • Connexion route 234
  • Connexion route 235
  • Connexion route 236
  • Connexion route 237
  • Connexion route 251
  • Connexion route 252
  • Connexion route 256
  • Connexion route 257
  • Connexion route 258
  • Connexion route 261
  • Connexion route 262
  • Connexion route 263
  • Connexion route 264
  • Connexion route 265
  • Connexion route 266
  • Connexion route 267
  • Connexion route 268
  • Connexion route 270
  • Connexion route 271
  • Connexion route 272
  • Connexion route 273
  • Connexion route 275
  • Connexion route 277
  • Connexion route 278
  • Connexion route 282
  • Connexion route 283
  • Connexion route 284
  • Connexion route 290
  • Connexion route 291
  • Connexion route 294
  • Connexion route 299

Unless otherwise specified, the changes described in the table below apply to weekday service.

Route improvements starting January 5, 2020
Route Description of changes
Frequent route 6
  • From Billings Bridge to Rideau Centre: 3 trips added at 6:59 am, 7:15 am and 7:32 am
  • Both directions: Frequency increased to every 12 min. between 2 pm and 3 pm
Frequent route 7
  • Both directions: Frequency increased from every 15 min. to every 12 min. between 2 pm and 3 pm
Frequent route 12
  • Route extension: The start and end of the route will be Parliament Station (previously was Metcalfe St.)
  • To Parliament: Early morning trip added at 4:33 am from Blair / Montreal Rd.
  • To Blair: Frequency increased from every 15 min to every 12 min. between 1 pm and 3 pm
Limited Local route 15
  • To Blair: Route will travel via Queen St. and Elgin St. (previously Queen St. and Metcalfe St.)
Local route 19
  • From Parliament to St-Laurent: Early morning trip added at 6:08 am
Local route 30
  • To Millennium: Frequency increased from every 12 min. to 10 min. in afternoon peak
Rapid route 39
  • Afternoon-peak service from Blair Station to Trim Station increased from every 7–8 min. to every 6 min. This change reduces waiting times, increases capacity, and alleviates crowding at the Blair Station bus platform. 
Local route 55
  • To Elmvale: Frequency increased from every 30 min. to every 15 min. between 7:30 am and 8:30 am
  • To Bayshore: Frequency increased from every 30 min. to every 15 min. between 3 pm and 4 pm
  • Both directions: Routing adjusting to bring service closer to the main doors of CHEO and The Ottawa Hospital General Campus
Rapid route 61
  • From Tunney's Pasture to Terry Fox: 5 more trips added at: 2:45 pm, 4:08 pm, 4:25 pm, 4:50 pm, and 5:20 pm
Rapid route 63
  • To Tunney's Pasture/Gatineau: 2 morning trips will be extended from Tunney's Pasture to Sacré-Coeur in Gatineau
  • To improve connections from Gatineau, four westbound trips will be extended to start at Sacré-Coeur at 15:13 pm, 15:43 pm, 16:43 pm, and 17:16 pm to provide 15 min. (approx.) afternoon-peak service from Gatineau
Rapid route 75
  • To Gatineau: 1 morning trip will be extended from Tunney's Pasture to Gatineau
  • To Barrhaven Centre: 2 afternoon trips will be extended to start in Gatineau at (approx.) 3:16 pm and 3:30 pm
  • To Baseline Station: Service increased with the addition of new trips from Tunney’s Pasture Station to Baseline Station every 5 min. from 2:30 pm until 7:00 pm.
Frequent route 90
  • To Greenboro: First morning trip starts at Hurdman at 6:07 am (previously started from Riverside / Uplands at 6:25 am)
  • To Hurdman: Frequency adjusted to every 12 min. between 7 am and 8 am
Connexion route 222
  • Both directions: All morning trips will be shifted 10 min. earlier and all afternoon trips will be shifted 10 min. later
Connexion route 257
  • From Tunney's Pasture to Bridlewood: Afternoon trip added at 3:00 pm
Connexion route 258
  • Both directions: All trips will serve Pinecrest, Queensway (eastbound morning trips only), Lincoln Fields, Dominion and Westboro stations (previously, these stations were skipped)
Connexion route 262
  • From Tunney's Pasture to West Ridge: Afternoon trips added at 3:07 pm and 5:45 pm
Connexion route 270Connexion route 271
  • Afternoon trips: Non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served. *
Connexion route 272
  • From Tunney's Pasture to Cobble Hill: Afternoon trip added at 3:12 pm and non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served.  *
Connexion route 273
  • Afternoon trips: Non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served.  *
Connexion route 275
  • From Tunney's Pasture to Cambrian: 4 afternoon-peak trips added at 3:42 pm, 4:17 pm, 5:15 pm and 5:31 pm; and non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served.  *
Connexion route 277
  • From Tunney's Pasture to Nepean Woods: Afternoon trip added at 3:00 pm and non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served.  *
Connexion route 278
  • From Tunney's Pasture to Riverside South: Afternoon trip added at 3:09 pm and non-stop service from Tunney's Pasture Station to Fallowfield Station. All regular stops beyond Fallowfield will be served.  *
Connexion route 282Connexion route 284
  • Both directions: All trips will serve Queensway, Lincoln Fields, Dominion and Westboro stations (previously, these stations were skipped)
Limited Local route 404
  • To Canadian Tire Centre: Trips skipping Eagleson Station will also skip Terry Fox Station. Trips serving Eagleson Station will continue to serve Terry Fox Station too.

* Customers travelling to Baseline Station from Tunney’s Pasture Station can take Routes 74, 75, 82, 83, 84, and 284.

If you previously boarded a Connexion route at Baseline Station, you will now need to take Route 74 or 75 to Fallowfield Station and then transfer to your Connexion or Local route.

Previous route improvements

Since the #ReallyBigServiceChange on October 6, several routes were changed to provide better schedules and Line 1 connections. These changes will become part of regular service on January 5, 2020.

Previous route improvements
Route Description of changes
R1 symbolR1
R1 symbolR1
Express
  • New route providing direct service to the busiest Line 1 stations
Limited Local route 15
  • To and from Gatineau: Frequency increased to every 30 min. between 9:30 am and 3:00 pm between Lyon Station and the Museum of History
Local route 16
  • To Main: Frequency increased from every 30 min. to every 15 min. between 9 am and 2:30 pm from Tunney's Pasture to Mackenzie King Bridge
Local route 35
  • From Blair to Esprit: Evening trip added at 6:49 pm
Local route 38
  • To Jeanne d'Arc / Trim: Frequency increased from every 15 min. to every 10 min. between 4:30 pm and 5:30 pm
Rapid route 39
  • From Millennium to Blair: Morning trip added at 5:35 am
Local route 54
  • To Tunney's Pasture: Frequency adjusted from every 10 min. to every 15 min. during peak periods
  • To Tunney's Pasture: Route will travel from Scott St. to Sir Fredrick Banting to avoid traffic delays at a busy intersection (previously turned left on Scott St. to Tunney's Pasture Dr.)
Local route 55
Rapid route 62
  • Cardelrec Recreational Complex Goulbourn to Tunney's Pasture: Morning trip added at 7:10 am
  • To Stittsville & Terry Fox: Afternoon trip added at 4:28 pm
Limited Local route 66
  • From NDHQ Carling to Tunney's Pasture: Afternoon trip added at 4:00 pm
Frequent route 80
  • From Tunney's Pasture to Barrhaven Centre: Afternoon trip added at 4:41 pm
Local route 82
  • From Tunney's Pasture to Greenbank / Craig Henry: Afternoon trip added at 4:35 pm
Local route 83
  • From Woodfield and Merivale to Tunney's Pasture: Morning trip added at 8:24 am
Local route 86
  • From Tunney's Pasture to Baseline: Evening trip added at 6:15 pm
Local route 89
  • To Tunney's Pasture: Afternoon trip added at 5:05 pm
  • To Colonnade: Morning trip added at 7:58 am
Rapid route 98
  • From Hurdman to Hawthorne: Afternoon trip added at 4:53 pm
Rapid route 99
  • From Hurdman to Barrhaven Centre: Afternoon trip added at 5:34 pm
Frequent route 111
  • From Baseline via Billings Bridge to Carleton University: Morning trip added at 7:40 am
Connexion route 228
  • From Navan and Mer Bleue to Blair: Morning trip added at 6:45 am. This trip was adjusted to start at Navan and Tenth Line.
Connexion route 261
  • From Tunney's Pasture to Stittsville: Afternoon trip added at 4:39 pm

Trips with larger buses

Select trips on the routes below will have larger buses starting January 5, 2020:

  • Rapid route 63
  • Frequent route 6
  • Frequent route 7
  • Frequent route 12
  • Frequent route 14
  • Frequent route 40
  • Frequent route 88
  • Local route 24
  • Local route 30
  • Limited Local route 33
  • Local route 35
  • Local route 84
  • Local route 89
  • Limited Local route 153
  • Local route 170
  • Connexion route 231
  • Connexion route 236
  • Connexion route 270
  • Connexion route 294

Changes to School Routes

Minor adjustments will be made to the arrival and departures times at Gloucester High School, Colonel By High School, and École Secondaire Omer-Deslauriers. Schedules are adjusted to match the start and end times of schools.

School Route changes starting January 5, 2020
Route Description of changes
Frequent route 12
  • To Gloucester High School: Morning arrival time shifted to 9:02 am (previously was 4 min. later)
Limited Local route 631
  • From Colonel By High School: Afternoon departure time shifted to 3:30 pm (previously was 2 min. earlier)
Limited Local route 674
  • To and from All Saints High School: Route adjusted to start and end at Innovation Station (previously on-street at the Richcraft Recreational Centre)
Limited Local route 686Limited Local route 689Limited Local route 691
  • From École Secondaire Omer-Deslauriers: Afternoon departure time shifted to 3:15 pm

Construction detours

Work on Ottawa roads continues into the winter and could lead to service delays and detours. Sign up to receive the latest service alerts by email or text message. You can also check out the Alerts page for a full list of ongoing and planned detours.

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