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Service Changes

Winter 2020 service change banner

Winter service starts Sunday, December 19, 2021

Highlights

Schedule and service changes

These adjustments reflect seasonal changes in ridership and the changing needs of our customers.

Use the Travel Planner or view the route schedules to check if your regular trips are affected.

Get your travel plan

Holiday service

Service information for the holidays:
Holiday Date Service information
Christmas Eve Friday, December 24, 2021 Reduced weekday schedule
Christmas Day Saturday, December 25, 2021 Sunday schedule
Boxing Day Sunday, December 26, 2021 Saturday schedule
New Year's Eve Friday, December 31, 2021 Reduced weekday schedule
New Year's Day Saturday, January 1, 2022 Sunday schedule

Schedule adjustments

Trip adjustments

Some trips will be adjusted to better accommodate connections to important destinations.
Route Service information
Local Route 55

The 6:09 am eastbound trip from The Ottawa Hospital, General Campus to Elmvale Mall will be cancelled due to low ridership.

Rapid Route 99

Weekdays:

  • The 6:03 pm eastbound trip from Barrhaven Centre extended to depart from Systemhouse at 5:52 pm.
  • The 6:54 pm eastbound trip from Systemhouse shortened to depart from Barrhaven Centre at 7:05 pm.

Saturday:

  • The 6:00 pm eastbound trip from Barrhaven Centre extended to depart from Systemhouse at 5:49 pm.
  • The 6:49 pm eastbound trip from Systemhouse shortened to depart from Barrhaven at 7:00 pm.

Sundays:

  • The 6:09 pm eastbound trip from Barrhaven Centre extended to depart Systemhouse at 5:58 pm.
  • The 6:40 pm eastbound trip from Systemhouse shortened to depart from Barrhaven Centre at 6:51 pm.
Limited Local Route 110

Saturdays and Sundays:

  • A new eastbound trip added to depart from Systemhouse at 5:40 pm and end at Fallowfield Station. The 6:40 pm eastbound trip from Systemhouse removed.
  • A new westbound trip added to depart from CitiGate at 5:40 pm. The 6:40 pm westbound trip from CitiGate removed..

School Service

Improvements will be made to school service added in September. Additionally, some trips for French boards will operate Monday, December 20 to Thursday, December 23, 2021 as the French boards' Christmas holiday beings on Friday, December 24, 2021. On other reduced weekdays, when schools are closed, 600-series routes will not operate.

Additional adjustments to school service may be required as the pandemic situation continues to evolve.

NEW Routes with special service to schools
Service information Route

Earl of March Secondary School

  • NEW Route 664 introduced to provide direct service to/from Kanata Lakes, instead of trips on Route 168.
Limited Local Route 664

John McCrae Secondary School

  • NEW Routes 671 and 672 added to provide direct service to/from South Barrhaven, instead of trips on Routes 75, 171, and 173.
Limited Local Route 671Limited Local Route 672

Merivale High School

  • NEW Route 680 added to provide direct service to/from Riverside South, instead of trips on Routes 80 and 99.
  • Route 80 Merivale High School trips to/from Tunney's Pasture Station shortened to start/end at Merivale/Burris.
Limited Local Route 80Limited Local Route 680

St. Mother Teresa High School

  • Morning trips on Route 171 to/from Fallowfield Station will be adjusted via Earl Mulligan and Mountshannon to end on Longfields eastbound, in front of the school.
  • NEW Route 676 introduced to provide direct service to Riverside South, replacing trips on Route 278.
Local Route 171Limited Local Route 676

Construction

Stage 2

Highway 417 westbound off-ramp at Pinecrest

At the start of the winter service change, Sunday, December 19, the westbound off-ramp at Pinecrest Road will be closed all vehicles to accommodate Stage 2 construction. All westbound routes that regularly exit at Pinecrest will be affected.

Read more about Routes on detour

Ongoing construction

Work on Ottawa roads continues into the winter and could lead to service delays and detours. Check the Alerts page for a full list of ongoing and planned detours.

Routes impacted by ongoing construction detours
Route Service information
Frequent Route 12Frequent Route 14Limited Local route 15Local Route 20

Montréal Road Revitalization Project

  • Route 12 will continue to operate on weekday evenings and weekends.
  • Route 14 will return to regular running time.
  • Routes 15 and 20 will return to regular routing between Vanier Parkway and St. Laurent Boulevard.
Connexion Route 228

Navan Road utility work

  • Route 228 will continue to be detoured during the morning. Afternoon service continues to follow regular routing.
Frequent Route 11Frequent Route 51Limited Local route 153

Lincoln Fields Shopping Centre

  • Roadway construction expected to be completed by late November 2021.
  • Routes 11, 51, and 153 will be adjusted to operate on the completed roadways.

Customer Service

For details regarding the changes being implemented as part of winter service, customers can: