Travelling with pets

All OC Transpo and Para Transpo customers are allowed to board with small pets.

Here are the rules to follow when boarding the bus or train with your pet starting April 2, 2018:

  • Your pet must be secured in a pet carrier at all times, unless it is a registered service animal.
  • When seated, pet carriers must be carried on the customers’ laps.
  • When standing, pet carriers must be held by the customer or be placed on the floor at the customers’ feet and out of the way of other customers.
  • Pet carriers must not be placed on seats or on top of any wheel well housing.
  • Pet carriers must not be placed within aisles so as not to impede customer flow through the vehicle.
  • All small pets must be acceptable according to the City of Ottawa’s Animal Care and Control By-law, Schedule B.

Among the list of prohibited animals in the by-law: non-domesticated cats and dogs, all snakes larger than three metres, and all predatory or large birds.

Registered Service Animals

Only registered service animals are allowed on transit vehicles, outside of a pet carrier, kept on a short leash or harness, to assist customers with disabilities.

It is the responsibility of the handler to ensure that his or her service animal is kept in control at all times, and does not block the vehicle's aisle. Small service animals, must be contained in a cage or pouch, or kept on a short leash or harness on their owner's lap. Larger service animals must be on a leash or harness.

Let OC Know

If you feel unsafe let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

Built For Safety

Confederation Line stations and trains have been carefully designed to provide a safe environment.

Built For Safety: Find out more

Where Will I Buy My Fare?

Ticket machines at all O-Train stations will provide a full range of fare payment options.

Where Will I Buy My Fare?: Find out more

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