Accessible Transit

We are committed to providing transit services that are accessible to everyone.

Bus and O-Train

OC Transpo buses and the O-Train are fully accessible. Their low floors allow for easy boarding.  We have allocated spaces in each vehicle for customers using assistive or mobility devices.

Many accessibility services and features make taking the bus and O-Train (also known as “conventional transit”) easier.

Conventional transit follows regular schedules and routes. To use the bus and O-Train, you need to get to and from the stop and board the vehicle. You will need to be able to do this on your own or with the help of a support person. Conventional transit lets you travel at your convenience.

Para Transpo

Para Transpo is a shared-ride, book-in-advance, door-to-door transit service. We provide this service to eligible registered customers who cannot take conventional transit—some or all of the time—because of a disability.

Even if have registered with Para Transpo, you can still use buses and the O-Train without affecting your eligibility. Regular fares apply to conventional transit.

For more information on registering for Para Transpo, contact:

Lifemark Health Services
paratranspo.lifemark@lifemark.ca
Phone and TTY 613-218-8417

PLEASE NOTE that Lifemark is only able to provide information on applications.  For other questions, please use the relevant number:

  • Information: 613-741-4390 or TTY 613-244-4833
  • Booking: 613-244-7272 or TTY 613-244-4833
  • Cancellation (automated system): 613-842-3648
  • Cancellation line: 613-244-4636 or  TTY 613-244-4833

Trip Planning

It is always best to plan your trip before you leave. Use the Travel Planner to plan your bus or O-Train travel.

Elevators and escalators are important features providing you access to some of our stations and platforms, so please check the elevator status, before leaving home.

Need more info?

If you need more information on accessible transit, e-mail your questions to accessibility@octranspo.com.

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