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Important Service Notifications (1)

Technical Difficulties : 560-1000 system

Date effective: October 13, 2019

We are currently experiencing technical difficulties with our 560-1000 system.We are working to restore service as soon as possible. Please use our 560560 next-arrival SMS system or contact our Customer Service Department at 613-741-4390. Thank you for your patience.

Important Service Notifications (1)

Technical Difficulties : 560-1000 system

Date effective: October 13, 2019

We are currently experiencing technical difficulties with our 560-1000 system.We are working to restore service as soon as possible. Please use our 560560 next-arrival SMS system or contact our Customer Service Department at 613-741-4390. Thank you for your patience.

Detours / Route changes (3)

Correction: Richmond Road Eastbound Closure now in effect

Routes: 11, 153

Date effective: September 18, 2019

From 9:00 am on Wednesday, September 18 2019 until 12 pm on Friday, November 15 2019, Eastbound routes 11 and 153 will be detoured due to the closure of Richmond Road. Please allow a few extra minutes for your travel.

Detour routing

  • Route 11 Parliament will serve Richmond, Redwood, Byron, Fraser and Richmond.
  • Route 153 Tunney's Pasture will serve Richmond, Redwood, Byron, Fraser and Richmond.

Affected stops

Bus stops (560#) NOT in use Alternate service
# 7511 -- Richmond (south side) and Wavell Temporary stop -- Byron (south side) and Wavell
# 4940 -- Richmond (south side) and Westminster Temporary stop -- Byron (south side) and Westminster
# 7512 -- Richmond (south side) and  Redwood Temporary stop -- Richmond and Cleary

Detour map for Richmond Road Closure

Minor detour on Route 158 for sewer work on Haanel Drive

Routes: 158

Date effective: June 17, 2019

Morning-peak trips on Route 158 Haanel and afternoon-peak trips on Route 158 Bayshore will be detoured in the CANMET area starting at 5 am on Monday, June 17 until approximately October 2019. No stops are affected.

Elgin Full Closure From Laurier to Catherine

Routes: 5, 14

Date effective: April 01, 2019

Starting 9am Monday, April 1, 2019, Elgin will be fully closed to traffic from Laurier to Catherine. Elgin should reopen later in 2019. The closure is part of the Elgin Street Renewal project. During this time, Routes 5 and 14 will be detoured. Routes 101 and 103 will not be affected.

Detour routing

Instead of Elgin:

Elgin Street full closure map

  • Route 5 Billings Bridge will use Elgin, Albert, O’Connor, Somerset, Metcalfe, Cooper, Cartier, McLeod and the Queen Elizabeth Parkway
  • Route 5 Rideau will use Queen Elizabeth Parkway, McLeod, Cartier, Somerset and Metcalfe
  • Route 14 Carlington will use Elgin, Albert, O’Connor, Somerset,Metcalfe, Cooper, Cartier, McLeod, Metcalfe and Gladstone
  • Route 14 St-Laurent will use Cartier, Somerset, Metcalfe and Slater

Affected stops

Bus stops (560#) NOT in use Alternate service
NEW! # 8465 -- Elgin (west side) and Gloucester # 0002 -- Temp Stop at O’Connor, north side of  Lisgar
NEW! # 7559 -- Elgin (west side) and Slater # 3001 -- Albert at Metcalfe
# 7676 -- Elgin (west side) and Lisgar # 0004 -- Somerset (south side) and Elgin
# 2471 -- Elgin (west side) and Somerset # 0004 -- Somerset (south side) and Elgin
# 7673 -- Elgin (west side) and Lewis  # 0008 -- Cartier (west side) and Lewis
# 2472 -- Elgin (west side) and Frank # 0009 -- Cartier (west side) and Gladstone
# 2473 -- Elgin (west side) and McLeod # 0012 -- McLeod (south side) and Cartier
# 2476 -- Elgin (west side) and Catherine # 2447 -- Hawthorne (south side) and Colonel By
# 7560 -- Elgin (east side) and Slater NS # 3008 -- Slater (south side) and Metcalfe
# 2466 -- Elgin (east side) and Argyle # 7633 -- Hawthorne (north side) and Colonel By
# 2468 -- Elgin (east side) and McLeod # 0011 -- McLeod (north side) and Cartier
# 6403 -- Elgin (east side) and Waverly # 0007 -- Cartier (east side) and Lewis
# 2469 -- Elgin (east side) and Gilmour # 0007 -- Cartier (east side) and Lewis
# 7674 -- Elgin (east side) and Cooper # 0003 -- Somerset (north side) and Elgin
# 7675 -- Elgin (east side) and Nepean # 0001 -- Metcalfe (east side) and Lisgar
# 2034 -- Elgin (east side) and Isabella # 7633 -- Hawthorne (north side) and Colonel By

Stations & Elevators (2)

Lycée Claudel Station: Elevator

Stations: Lycée Claudel

Date effective: September 20, 2019

Lycee NB elevator # 24:

The northbound elevator at Lycée Claudel Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.

Customers requiring the use of an elevator to access the southbound platform are advised to: take any northbound bus at stop 2A to Hurdman Station, cross over to the southbound side and take any southbound bus at stop 1D back to Lycée Claudel Station. Alternatively, you may also use the sidewalk outside the station and walk to Smyth Station.

For Travel Planning assistance, please call 613-741-4390 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.

Lycée SB elevator # 25:
The southbound elevator at Lycée Claudel Station is out of service for unforeseen maintenance. We expect the elevator to be out of service for a few days and regret any inconvenience this may cause.

Customers requiring the use of an elevator to access the northbound platform are advised to: take any southbound bus stop 1A to Smyth Station, cross over to the northbound side and take any northbound bus stop 2A back to Lycée Claudel Station. 

For Travel Planning assistance, please call 613-741-4390 or press the free “Info” button on any Bell telephone in the station. For emergency assistance, use the nearest yellow emergency callbox.

Lycée Claudel Tunnel Closure

Stations: Lycée Claudel

Date effective: August 05, 2019

Starting Monday, Aug. 5, Lycée Claudel station will undergo repairs. During this time, the pedestrian tunnel will be out of service. A crosswalk will be setup on the south end of the platforms. A ramp to the Transitway level has been installed next to the station entrance. The tunnel is expected to reopen in late November or early December.

Lycée Claudel Tunnel Closure

Other (1)

An updated letter from OC Transpo

Date effective: October 10, 2019

An updated letter to all customers from OC Transpo.

Read more...