Para Transpo

Transportation for people with disabilities

new_releases New Para Transpo application
Para Transpo vehicle

Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.

Para Transpo provides minibus and contracted taxi services in Ottawa’s urban communities. We also provide service between urban and rural areas and to Hull (in Gatineau).

Maximum size of mobility devices

Para Transpo buses can hold:

  • Wheelchairs up to 30 inches (762 mm) wide by 60 inches (1525 mm) long
  • Scooters up to 30 inches (762 mm) wide by 50 inches (1270 mm)

Helpful links:

new_releases New Para Transpo application

file_download

Application form
PDF 1.19MB

As of Feb. 5, 2018, Lifemark Health Services processes Para Transpo applications.

Mail your application or drop it off in person:

Lifemark
105 – 2249 Carling Avenue
Ottawa, ON K2B 7E9
You may also fax your completed application to 613-721-2151.

Lifemark offices are open Monday to Friday, from 9 am to 5 pm.

For more information, please call Lifemark at 613-218-8417 (TTY calls also accepted at this number) or Paratranspo.lifemark@lifemark.ca

PLEASE NOTE that Lifemark is only able to provide information on applications.  For other questions, please use the relevant number:

  • Information: 613-741-4390 or TTY 613-244-4833
  • Booking: 613-244-7272 or TTY 613-244-4833
  • Cancellation (automated system): 613-842-3648
  • Cancellation line: 613-244-4636 or  TTY 613-244-4833

Administration and Information

Open Monday to Friday, from 8 am to 5 pm

613-741-4390
TTY 613-244-4833
Fax: 613-244-4329

Mailing address

Para Transpo
925 Belfast Rd.
Ottawa, ON  K1G 0Z4

 

 

 

 

How Will I Get To It?

Bus, bike, walk or ride to the Confederation Line.

How Will I Get To It?: Find out more

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

Let OC Know

If you feel harassed let OC Transpo know by calling Transecure or submitting an anonymous online report.

Let OC Know: Find out more

E-mail this page

PRESTO