Para Transpo

Transportation for people with disabilities

new_releases New Para Transpo application
Para Transpo vehicle

Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.

Para Transpo provides minibus and contracted taxi services in Ottawa’s urban communities. We also provide service between urban and rural areas and to Hull (in Gatineau).

Maximum size of mobility devices

Para Transpo buses can hold:

  • Wheelchairs up to 30 inches (762 mm) wide by 60 inches (1525 mm) long
  • Scooters up to 30 inches (762 mm) wide by 50 inches (1270 mm)

Helpful links:

new_releases New Para Transpo application

file_download

Application form
PDF 1.19MB

As of Feb. 5, 2018, Lifemark Health Services processes Para Transpo applications.

Mail your application or drop it off in person:

Lifemark
105 – 2249 Carling Avenue
Ottawa, ON K2B 7E9
You may also fax your completed application to 613-721-2151.

Lifemark offices are open Monday to Friday, from 9 am to 5 pm.

For more information, please call Lifemark at 613-218-8417 (TTY calls also accepted at this number) or Paratranspo.lifemark@lifemark.ca

Administration and Information

Open Monday to Friday, from 8 am to 5 pm

613-244-1289
TTY 613-244-4833
Fax: 613-244-4329

Mailing address

Para Transpo
925 Belfast Rd.
Ottawa, ON  K1G 0Z4

Proof of payment (POP) logo with a POP transfer

Be ready for fare inspection

Aboard double-deckers, articulated buses and the O-Train, and on the O-Train platform

Keep your PRESTO card, monthly pass, POP transfer ticket or DayPass at hand and be prepared to show it to fare inspectors on request.

Built For Accessibility

Confederation Line trains and stations have been designed to ensure full access for all customers.

Built For Accessibility: Find out more
Image text: Free Wednesdays for Seniors 65+ Don't Tap your Presto card on Wednesdays!

Free Wednesdays for Seniors 65+

  • Unlimited rides, all day
  • All routes

You will still need to pay the full fare to ride Para Transpo on Wednesdays.

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PRESTO