We’re hiring!
OC Transpo moves tens of thousands of people across the city every day on buses, trains and Para Transpo vehicles. With Stage 2, we are a transforming our city by bringing rail closer to everyone. A career in transit has never been more rewarding and exciting as it is right now!
In 2023, we are hiring over 500 new staff members, including Bus Operators, Customer Service Representatives, Special Constables, Licensed Mechanics and much more. We are looking for customer and safety-focused applicants to join our diverse team!
Careers at OC Transpo
Conventional Bus Operator
Transcript and text description
Time |
Transcript |
Text Description |
00:02 |
Marlon: |
Text appears, "Come work with us," "Bus Operator" Marlon speaks to the camera. A montage of maintenance diagrams and historical photographs. Marlon waits outside of a bus. A bus operator boards a bus. |
00:26 |
Marlon: |
A montage of Marlon starting his shift at the Operator's office. |
00:35 |
Marlon: |
Marlon inspects a bus, and prepares to depart. |
00:45 |
Marlon: |
Marlon speaks to the camera. Several shots overhead of buses driving. |
00:59 |
Marlon: |
Marlon speaks to the camera. |
The role of a Conventional Bus Operator is to operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public, and provide a safe, comfortable, efficient and reliable transportation service.
What you need:
- G class driver’s licence
- 5 years of driving experience
- 3 years of customer service experience
- Completion of Grade 12
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Para Bus Operator
Transcript and text description
Time |
Transcript |
Text Description |
00:02 |
Jennifer: Louise: |
Text appears, "Come work with us," "Para Transpo" Jennifer speaks to the camera. A Para Transpo bus leaves a stop. Louise speaks to the camera. The inside of a Para Transpo bus. |
00:23 |
Louise: Jennifer: |
A Para Transpo bus in operation. Jennifer speaks to the camera. A Para Transpo bus arrives a stop. |
00:42 |
Louise: Jennifer: |
Louise speaks to the camera. The interior of a Para Transpo bus. A ramp extends from a Para Transpo bus. |
01:00 |
Jennifer: Louise: Jennifer: |
A montage of the OC Transpo network map. A Para Transpo bus in operation. Jennifer speaks to the camera. |
01:22 |
Louise: |
Louise speaks to the camera. |
The role of a Para Bus Operator is to operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van.
What you need:
- G class driver’s licence
- 5 years of driving experience
- 3 years of customer service experience
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Customer Service Representatives
Transcript and text description
Time |
Transcript |
Text Description |
00:04 |
Patrick: Rod: |
Text appears, "Come work with us," "Customer Service Representatives" Patrick speaks to the camera. Customer Service Representatives work at their desks. Rod speaks to the camera. |
00:23 |
Rod: Patrick: |
A bus operator steps onto a bus. Rod works at his desk. Customer Service Representatives stand together. Patrick works at his desk. |
00:41 |
Patrick: Rod: Patrick: |
Shots of the OC Transpo Customer Service office. A bus operator drives a bus. Rod works at his desk. Buses leave Lincoln Fields station. The O-Train travels along Line 1. |
01:04 |
Patrick: Rod: Patrick: |
OC Transpo employees stand together. Customers board and exit an O-Train. The LRT travels along Line 1. Rod and Patrick speak to the camera. |
The role of a Customer Service Representative is providing transit (conventional and para) customer services by responding to customer enquiries, complaints and/or feedback and providing information through various channels, including but not limited to: telephone, in person, on-line (web, social media) and in writing.
What you need:
- Minimum of two years customer service experience (call centre experience an asset)
- Completion of Grade 12
- Bilingualism (English/French)
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Licensed Mechanics
Transcript and text description
Time |
Transcript |
Text Description |
00:02 |
Derek: Mark: Azam: |
Text appears, "Come work with us," "Mechanic" Derek speaks to the camera. Derek walks through a maintenance garage. Mark speaks to the camera. Azam speaks to the camera. Azam inspects a bus. |
00:23 |
Azam: Derek: Azam: |
A montage of maintenance diagrams and historical photographs. Derek speaks over shots of the bus maintenance garage. Derek walks through the bus yard. Azam speaks to the camera and stands in a garage. |
00:50 |
Azam: |
An operator boards a bus. Several shots of buses from above. |
01:05 |
Mark: Azam: Derek: |
Mark speaks to the camera. Azam speaks to the camera. Derek speaks to the camera. |
The role of the Licensed Mechanic is to provide safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support transit services within the City of Ottawa.
What you need:
- Completion of Grade 12
- Completion of Truck and Coach Technician apprenticeship program of 6720 hours
- 310T License
- Minimum of 1 year of experience following attainment of certification
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Licensed Apprentices
Transcript and text description
Time |
Transcript |
Text Description |
00:04 |
Mike: Tyler: Colin: |
Text appears, "Come work with us," "Apprentice" Mike speaks to the camera. Mike gathers tools in the shop. Tyler speaks to the camera. Tyler operates a lift. Colin speaks to the camera, then walks through the garage and puts tools away. |
00:26 |
Mike: Tyler: Colin: |
Mike speaks to the camera. Several shots of the shop and garage. Apprentice mechanics walk through the shop. A bus sits on a lift. Tyler speaks to the camera and then inspects a bus. |
00:49 |
Tyler: Mike: Tyler: |
Colin sorts tools. Colin stands in front of a bus. Mike speaks to the camera. Tyler speaks to the camera. |
01:09 |
Colin: |
Colin speaks to the camera. |
The role of an Apprentice is to develop job skills to the journeyperson level as an apprentice Truck and Coach Technician, under the guidance and direction of more experienced workers in the trade. You develop and apply learned job skills through a combination of on-the-job learning and in-class instruction.
What you need:
- Completion of Grade 12
- Completion of Automotive Service Technician apprenticeship program of 7220 hours
- 310S License
- Must be registered as an Apprentice with the Ontario Ministry of Labour, T&D
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Garage and Building Service Attendants
Transcript and text description
Time |
Transcript |
Text Description |
00:04 |
Chelsea: |
Text appears, "Come work with us," "Maintenance Team" Chelsea speaks to the camera. Chelsea drives a maintenance vehicle into a garage. |
00:26 |
Chelsea: Keith: |
Chelsea speaks to the camera. Keith speaks to the camera. Several shots of the maintenance garage. Keith inspects equipment. |
00:52 |
Chelsea: |
Chelsea drives a vehicle. Chelsea inspects a bus shelter. A bus drives into a garage. |
01:10 |
Chelsea: |
Keith stands in a garage. Chelsea stands by a van. |
01:26 |
Chelsea: Keith: Chelsea: |
Keith drives a maintenance vehicle. Keith speaks to the camera. Chelsea speaks to the camera. |
The role of a Garage and Building Service Attendant is to provide safe, reliable, efficient, timely, and cost-effective transit vehicle maintenance services. You are to perform manual work servicing buses, transit vehicles, and related equipment, along with performing a variety of miscellaneous relief work within a variety of work units.
What you need:
- G class driver’s licence (or provincial equivalent)
- Completion of Grade 10 or equivalent
- One year experience in an automotive garage
- One year experience in the cleaning and maintenance of public facilities
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Special Constables
Transcript and text description
Time |
Transcript |
Text Description |
00:04 |
Peter: Josh: |
Text appears, "Come work with us," "Special Constables" Peter speaks to the camera. Josh patrols an O-Train station. Josh speaks to the camera. The Special Constable insignia. |
00:28 |
Peter: Josh: |
Peter speaks to the camera. Josh speaks to the camera. |
00:49 |
Josh: |
Special Constables working in the office. Josh speaks to the camera. A Special Constable waits for the O-Train. |
01:12 |
Josh: Peter: Josh: |
A Special Constable exits a vehicle. Josh patrols an O-Train station. Peter speaks to the camera. A Special Constable vehnicle. Josh speaks to the camera. |
01:35 |
Josh: Peter: |
A Special Constable at an O-Train staion. Peter speaks to the camera. Josh patrols an O-Train station. |
02:02 |
Josh: Peter: |
Josh speaks to the camera. Peter speaks to the camera. |
The role of a Special Constable at OC Transpo is to be responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
What you need:
- Completion of Post-Secondary Police Foundations or Law and Security Certificate.
- Minimum of 2 years of security experience in a transit environment, or relevant experience
- Must obtain and maintain Special Constable designation
We are proud to offer:
- Competitive salary
- Benefits and pension plan
- Career growth opportunities
- Health and wellness program
- Diverse company culture
Other positions
Transcript and text description
Time |
Transcript |
Text Description |
00:03 |
Karen: Sukminder: |
Text appears, "Come work with us," "Electric Rail Operator" Karen speaks to the camera. Karen boards an O-Train. An O-Train leaves a station. Sukminder speaks to the camera. |
00:26 |
Sukminder: Karen: |
An O-Train driver practices in a simulator. Sukminder speaks to the camera. Karen drives an O-Train. An O-Train travels over a bridge. Passengers board an O-Train. Karen speaks to the camera. |
00:50 |
Karen: |
O-Train drivers talk to each other. Passengers wait at an O-Train station. Karen speaks on her radio as she waits for a train. |
01:19 |
Sukminder: Karen: |
Sukminder speaks to the camera. Karen speaks to the camera. |
If you are interested in applying for other position at OC Transpo, browse through the City of Ottawa’s current job postings, which includes job openings in the Transit Services Department.