For most of us, a bus is simply a way to get around. But for the person in the driver’s seat, it’s a job filled with focus, responsibility, and daily connection with the community.
The Next Stop Blog caught up with Clint, who recently completed his first year as a Bus Operator with OC Transpo. From navigating tight city streets to finding joy in unexpected passenger interactions, Clint opens up about what it really means to take the wheel and why he wouldn’t have it any other way.
What does a typical day look like for you?
My day starts with a strong cup of coffee (non-negotiable!). Then I drive to the garage to pick up my docket, which has the day’s route and shift information. I inspect my bus thoroughly to make sure it’s safe and ready to go, and then I hit the road.
As a newer operator, I mostly work split shifts. That means I’ll work a few hours in the morning, have a break for a few hours in the middle of the day, then come back to do another 3 to 5 hours in the afternoon. It takes some getting used to, but the break gives me time to run errands, relax, or prep for the second half of my day.
Looking back, what would you tell someone thinking about becoming a Bus Operator?
I’d say go for it! It’s a fantastic opportunity. The wages and benefits are excellent, and you get to work with some genuinely great people. If you’re even slightly interested, give it a shot. It might surprise you how much you enjoy it.
What surprised you the most during your first year?
The flexibility. I assumed that being new meant getting stuck with tough shifts, but there’s actually a surprising amount of variety, even for junior operators. You can eventually shape your schedule to suit your life more than you’d think.
And honestly, I didn’t expect to love driving such a large vehicle. But there’s something kind of thrilling about it.
What’s been the most rewarding part of the job?
No two days are the same, even on the same route. The environment, the people, the little surprises, you never know what kind of day it’ll be. It keeps things interesting, and I like that. Plus, there’s something genuinely satisfying about helping people move through their day.
What aspect of the job was most difficult in the beginning?
The pressure to stay perfectly on time while making zero mistakes. During probation, you’re so aware of every move you make. I spent the first nine months constantly worried about being late or doing something wrong.
What really helped was talking to senior operators and management. They reminded me that safety is the number one priority. Once I really took that to heart, the job got less stressful, and I started to settle into it with more confidence.
How do you handle stressful situations on the job—like traffic delays or difficult passengers?
First step? Breathe. Deep breath, assess the situation, stay calm. Mindfulness is key.
It helps to be mentally prepared before the shift even starts because tough moments will come. Whether it's traffic, an impatient driver, or an upset passenger, I try not to carry that tension to the next stop.
Also, don’t be afraid to ask for help. Fellow operators and management have seen it all, and their advice is invaluable. I’ve learned a lot just from those chats.
What tips would you give for navigating through a busy city as a Bus Operator?
Take your time. Preparation is everything. Know your route, bring water, and rely on your defensive driving skills.
What advice would you give to a brand-new Operator?
Go slow, be safe, and don’t feel pressure to be perfect. You’re driving a massive vehicle through crowded streets. Take your time to get customers to their destination as safely as possible.
What skills or qualities make someone a great Bus Operator?
Patience and compassion are at the top of the list. You’re working with the public, so customer service really matters. You also need good problem-solving skills and the ability to de-escalate situations calmly.
Driving the bus is actually one of the easiest parts of the job. It’s the people part that takes skill.
What do you look forward to when you come to work?
The people. I love seeing my classmates from training, catching up with colleagues, and getting back on the road. Each shift brings something new whether it’s new faces, new stories, or new routes.
Plus, there’s something peaceful about driving through this beautiful city and interacting with the community. It’s a special kind of job.
Curious about starting a career in transit?
Being a Bus Operator is more than just a driving job, it’s a career with purpose, variety, and meaningful interactions every day. Whether you're helping a new rider navigate the system or simply offering a calm presence during a chaotic rush hour, you’re playing a vital role in the city's heartbeat.
Clint’s first year reminds us that with the right mindset, support, and a little patience, what starts as a challenge can turn into a career full of pride, people, and daily adventure. That’s why there’s no better time to start your own journey.
We're hiring motivated individuals who are ready to make a difference in their community. With paid training, great benefits, and a strong support system, now is the perfect moment to take the driver’s seat in a rewarding new career.
