Customer Service live text now available for Para Transpo customers!
Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Find out the estimated arrival time of your Para Transpo vehicle
Make a direct cancellation for an upcoming trip
Ask general questions about Para Transpo service
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
OC Transpo’s Travel Training program has been teaching people with disabilities and seniors to use transit safely and independently since 2003.
We’re excited to share the Travel Training program in a new video produced for OC Transpo by BBC StoryWorks Commercial Productions. Follow along with Daniel, a past participant in travel training, as he travels around Ottawa from home to work and a night out with friends.
The video is part of the online series The Way We Move, presented by the International Association of Public Transport (UITP).