Contact us

Customer service & information

Feedback form

613-741-4390

925 Belfast Rd.

Ottawa ON K1G 0Z4

Language interpretation line: 613-741-4390

TTY: 613-741-5280

Fax: 613-842-3653

Hours of operation

Monday to Friday
7 am – 9 pm
Saturday
8 am – 9 pm
Sunday
9 am – 5 pm

Key contacts

Transit Information

613-741-4390

TTY: 613-741-5280

Special Constables Unit

613-741-2478

TTY: 613-842-3699

Report an incident online

Media Relations

613-580-2450

medias@ottawa.ca

Customer Service Centres

Rideau Centre hours of operation

Monday to Friday
8:30 am – 9 pm
Saturday
9:30 am – 9 pm
Sunday
11 am – 6 pm

Lincoln Fields, Place d’Orléans & St-Laurent

Monday to Friday
7:00 am – 6 pm
Saturday
Closed
Sunday
Closed

Para Transpo

Reservations

613-244-7272

Automated cancellation system

613-842-3648

Information & ParaPay

613-741-4390

TTY: 613-844-4833

Para Transpo
925 Belfast Road
Ottawa ON K1G 0Z4

Applications

Lifemark

613-218-8417

105 – 2249 Carling Avenue
Ottawa, ON K2B 7E9

Paratranspo.lifemark@lifemark.ca

Accessible transit

Access OC

accessibility@octranspo.com

Customer Service

c/o OC Transpo Accessible Transit Specialist

925 Belfast Rd., Ottawa ON K1G 0Z4

Let us know how we’re doing

Feedback on accessible services