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Para Transpo

Transportation for people with disabilities

Para Transpo is a shared-ride, book-in-advance, public transit service. The service is open to eligible customers who are unable to take conventional transit (buses and O-Train) some or all of the time due to a disability. It is funded by the City of Ottawa and administered by OC Transpo.

Para Transpo provides minibus and contracted taxi services in Ottawa’s urban communities. We also provide service between urban and rural areas and to Hull (in Gatineau).

Maximum size of mobility devices

Para Transpo buses can hold:

  • Wheelchairs up to 30 inches (762 mm) wide by 60 inches (1525 mm) long
  • Scooters up to 30 inches (762 mm) wide by 50 inches (1270 mm)

Helpful links:

Para Transpo application

Para Transpo application form

As of Feb. 5, 2018, Lifemark Health Services processes Para Transpo applications.

Mail your application or drop it off in person:

Lifemark
105 – 2249 Carling Avenue
Ottawa, ON K2B 7E9

You may also fax your completed application to 613-721-2151.

Lifemark offices are open Monday to Friday, from 9 am to 5 pm.

For more information, please call Lifemark at 613-218-8417 (TTY calls also accepted at this number) or Paratranspo.lifemark@lifemark.ca

PLEASE NOTE that Lifemark is only able to provide information on applications. For other questions, please contact Para Transpo.

Administration and Information

Open Monday to Friday, from 8 am to 5 pm

613-741-4390
TTY 613-244-4833
Fax: 613-244-4329

Mailing address

Para Transpo
925 Belfast Rd.
Ottawa, ON K1G 0Z4

Para Transpo fares

Per ride, Per month, Per day, and Para Transpo rates

Learn More about Para Transpo fares

Registration & eligibility

Para Transpo application form

Learn More about Registration & eligibility

Bookings & cancellations

Information about reservations, cancellations, and holiday hours for Para Transpo services.

Learn More about Bookings & cancellations

Taxi coupon program

Information on the Taxi Coupon Program

Learn More about Taxi coupon program