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The a-card is a free smart card for clients with a Support Person, CNIB, or Attorney General of Ontario card.

Getting your a-card

The a-card is only available at the Rideau Centre OC Transpo Customer Service Centre  (CSC). The CSC located on the 3rd floor of the mall, just east of the north escalator.

You will need to provide one of the following:

  • CNIB card
  • Attorney General of Ontario Guide Dog card
  • OC Transpo Support Person card
  • Photo ID and a letter from an authorized health care professional stating that you need a support person
Location of the Rideau Customer Service Centre

The staff will take your photo and give you your card. 

Using the card

For cards issued for a Support Person, please pay your own fare first. Then, use the a-card to pay the fare of your support person.

Tap at the fare gate. Don’t tap on the bus!

Tap your card at the fare gates

Don't tap your card on the bus

At transit stations with fare gates:

Tap your a-card onto the card reader to open the gate. Readers are located on the right side of each fare gate.

Every station has at least one wider accessible fare gate. These gates have two card readers each at different heights, so you can choose the reader that works best for you.

Visual and audio signals will let you know your card was accepted. When the gate opens, walkthrough.

On the bus:

Show your card to the operator when you board.

More info

For more information on accessible transit or to report a lost or damaged a-card, email us at