a-card

The a-card is a free smart card for clients with a Support Person, CNIB, or Attorney General of Ontario card.

Getting your a-card

The a-card is only available at the Rideau Centre OC Transpo Customer Service Centre  (CSC). The CSC located on the 3rd floor of the mall, just east of the north escalator.

You will need to provide one of the following:

  • CNIB card
  • Attorney General of Ontario Guide Dog card
  • OC Transpo Support Person card
  • Photo ID and a letter from an authorized health care professional stating that you need a support person
Location of the Rideau Customer Service Centre

The staff will take your photo and give you your card. 

Using the card

For cards issued for a Support Person, please pay your own fare first. Then, use the a-card to pay the fare of your support person.

Tap your a-card on fare gates at transit stations to open the gate or at the fare readers on buses when you board.

Every station has at least one wider accessible fare gate. These gates have two card readers each at different heights, so you can choose the reader that works best for you.

Visual and audio signals will let you know your card was accepted.

More info

For more information on accessible transit or to report a lost or damaged a-card, email us at accessibility@octranspo.com.