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Customer Familiarization Opportunities

Image - Customer Familiarization Opportunities

Are you an individual or group that still wants to get to know O-Train Line 1 a little better?  If so, please consider joining one of our many tours planned in the next six weeks. 

OC Transpo understands that many of our customers who have used the bus for so long may want some extra time to get to know the new O-Train and the stations.  We have a very big change to our bus services occurring on October 6 – and we want you to feel comfortable riding the new train.  OC Transpo will be providing customer familiarization opportunities to help you navigate the system better.  These one hour sessions will allow customers to experience two stations and the train with our O-Train Ambassadors in the red vests.  We will be able to address individual questions about our new system.   Staff will provide an orientation that addresses key station and vehicle features.  Each session will last no more than one hour.  Following that, customers can exit the system or continue to explore at their own leisure. 

Each tour is limited to a maximum of 25 people.  To help us plan accordingly, we ask that you please click the Register button in the table below for the Customer Familiarization opportunity you would like to participate in.  Please also provide an email for confirmation details to be sent to you.  Please note that there are both limited numbers of tours and limited spaces.  We will fill the sessions on a first-come, first-served basis.

Customer Familiarization opportunities will have specific themes and we encourage you to join one where you are best suited.  Please note that there is no charge for these tours.  All are welcome.

Please note:  At the conclusion of these designated familiarization tours on October 25, groups can contact OC Transpo to explore the Travel Training program which is available year-round.

Topic Date Time Station Orientation(s) Availability
Seniors Oct. 16 10 AM - 11 AM Hurdman

Full

Seniors Oct. 16 12 PM - 1 PM Pimisi

Register

Seniors Oct. 16 1 PM - 2 PM Tunney's Pasture

Register

General Oct. 17 6 PM - 7 PM Hurdman & Tremblay

Register

General Oct. 17 7 PM - 8 PM uOttawa & Lees

Register

Family Oct. 19 10 AM - 11 AM Tunney's Pasture

Register

Family Oct. 19 1 PM - 2 PM Blair

Register

Family Oct. 19 3 PM - 4 PM Hurdman

Register

Family Oct. 20 10 AM - 11 AM Pimisi

Register

Family Oct. 20 1 PM - 2 PM Bayview

Register

Seniors Oct. 20 2 PM - 3 PM Tunney's Pasture

Register

General Oct. 22 6 PM - 7 PM Lyon

Register

General Oct. 22 8 PM - 9 PM Bayview

Register

General Oct. 22 9 PM - 10 PM Parliament

Register

Seniors Oct. 23 11 AM - 12 PM Tunney's Pasture

Register

Seniors Oct. 23 1 PM - 2 PM Rideau

Register

Seniors Oct. 23 3 PM - 4 PM uOttawa & Lees

Register

General Oct. 24 6 PM - 7 PM Pimisi

Register

General Oct. 24 7 PM - 8 PM Blair

Register

General Oct. 24 8 PM - 9 PM Hurdman

Register